Richpanel: AI Customer Support
- 定價
-
每月 $89 起。 提供免費試用。
- 廣獲同類商店愛用
- 美國商家
- 評分
- 4.7 (127)
- 開發者
- Richpanel Inc
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Cut Costs, Reduce Tickets & Delight Your Customers With the AI-First Self-Service Platform.
The complete customer service platform. Automate repetitive queries with the Self-Service portal and let customers get instant resolutions 24x7. Manage all channels from one inbox. Improve productivity with AI powered replies. We provide white glove migration. Book an demo on the website to learn more. Easily migrate from Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.
- Manage all Channels: Email, Chat, Facebook DM, Instagram & Phone from one inbox
- Self Service: Give customers instant answers, 24x7 with the self-service portal
- Hire AI Employees: Double your support capacity & add new capabilities
- Integrate your stack: Access data from your favorite apps directly in the inbox
- Measure & improve: Get actionable insights from your support data
- 廣獲同類商店愛用
- 美國商家
語言
英文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
- 20+ integrations
- Aircall
- Klaviyo
- ReCharge
- Returnly
- Yotpo
定價
PRO
$89 /月
或每年 $828,可省 22% 的費用
$89 per additional user
功能
- Email, Phone, Chat, Facebook, Instagram
- AI Employees: Sidekick AI
- Connect up to 2 Stores
- Customer Support Reports
14 天免費試用
PRO MAX
$119 /月
或每年 $1,188,可省 17% 的費用
$119 per additional user
功能
- Everything in PRO, and:
- SMS channel
- Social Media AI
- Customer Satisfaction Surveys
- Multiple Brands
14 天免費試用
Self Service
$119 /月
或每年 $1,188,可省 17% 的費用
$299 for each additional 20K orders
功能
- Let customers help themselves
- Track orders
- Design returns & exchange flows
- Product recommendations
- Resolve upto 50% issues automatically
14 天免費試用
所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項
評論 (127)
RichPanel is our helpdesk. I hadn't heard of it until September when I stepped into a new role. Their team has been absolutely incredible to work with - quick responses when we need them for literally ANY reason at all! Most recently they assisted me in setting up web hooks for reporting purposes making my day to day SO much easier!
The platform is very user friendly, a lot of AI Capabilities within the platform which allowed me to improve self service ratings from 25% to 74% with just a couple hours of focus!
Highly recommend!
User friendly, saves time. Unmatched support.
We have tried all other tools available and they do not come close to Richpanel.
Amazing Platform!
We moved over from Commslayer to Richpanel a few months ago and everything about their platform and support/onboarding team has been nothing short of amazing!
The move over for our dozen+ agents was very smooth. The Richpanel team walked us through the exact migration process and we were able to transition over without anything major breaking. And for all misc. bits, their team was super responsive on Slack to help us out.
They even setup all the key macros and automations that we had on Commslayer and trained our team leads and agents on the key tools/functionality.
Great software and great team to work with. We spoke with basically every helpdesk before committing to a big migration like this, and Richpanel came out on top in many ways, and I'm glad we did it, because it's worked out very nicely for us. Highly recommend!
支援服務
App 支援由 Richpanel Inc 提供。
開發者
發布日期
2019年11月15日 · 變更記錄
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