Richpanel: AI Customer Support

Richpanel: AI Customer Support

定價
每月 $89 起。 提供免費試用。
廣獲同類商店愛用
美國商家
評分
4.7 (122)
開發者
Richpanel Inc

An AI support team that resolves tickets end to end. A manager AI trains it and checks its work.

Richpanel is an AI-native helpdesk. A manager AI studies your tickets and policies, then writes and tunes the playbooks your AI agents follow. The agents resolve order status, returns, refunds, cancellations and subscriptions end to end, in your brand voice. You set the guardrails: refund limits, what needs approval, when to escalate. A QA agent reviews closed conversations and closes gaps. Your team handles exceptions in one inbox, across every store. SOC 2 Type II, HIPAA and GDPR audited.

Richpanel is an AI-native helpdesk. A manager AI studies your tickets and policies, then writes and tunes the playbooks your AI agents follow. The agents resolve order status, returns, refunds, cancellations and subscriptions end to end, in your brand voice. You set the guardrails: refund limits, what needs approval, when to escalate. A QA agent reviews closed conversations and closes gaps. Your team handles exceptions in one inbox, across every store. SOC 2 Type II, HIPAA and GDPR audited. 更多
  • AI agents resolve order, return, refund & subscription tickets end to end
  • A manager AI reads your store and writes the playbooks your agents follow
  • Guardrails you set: refund limits, approval rules, escalate instead of guess
  • A QA agent reviews closed conversations and closes the gaps it finds
  • One inbox for your team: email, chat, social, SMS and every store you run
廣獲同類商店愛用
美國商家

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

  • 20+ integrations
  • Aircall
  • Klaviyo
  • ReCharge
  • Returnly
  • Yotpo

定價

選擇最適合您業務的方案。

PRO

$89 /月

或每年 $828,可省 22% 的費用

$89 per additional user. AI conversations from $0.20 each, on your choice of GPT-5.6, Gemini, Opus 5, Sonnet 5 or Kimi.

功能

  • Email, Phone, Chat, Facebook, Instagram
  • AI agents resolve tickets end to end
  • Connect up to 2 Stores
  • Customer Support Reports
  • AI conversations from $0.20 each
  • Choose your model: GPT, Claude, Gemini

14 天免費試用

PRO MAX

$119 /月

或每年 $1,188,可省 17% 的費用

$119 per additional user. AI conversations from $0.20 each, on your choice of GPT-5.6, Gemini, Opus 5, Sonnet 5, Kimi.

功能

  • Everything in PRO, and:
  • SMS channel
  • Social Media AI
  • Customer Satisfaction Surveys
  • Multiple Brands
  • AI conversations from $0.20 each

14 天免費試用

Self Service

$119 /月

或每年 $1,188,可省 17% 的費用

$299 per additional 20K orders. AI conversations from $0.20 each, on your choice of GPT, Claude, Gemini or Kimi.

功能

  • Let customers help themselves
  • Track orders
  • Design returns & exchange flows
  • Product recommendations
  • Resolve up to 50% of issues on its own
  • AI conversations from $0.20 each

14 天免費試用

所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項

評論 (122)

整體評分
4.7
各級評分數量
  • 93% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2026年8月10日

We use Richpanel as our main customer support platform, and it works really well for our team. The new AI is a great addition and has helped us automate more of our customer interactions and reduce manual work.

Their team is one of the best parts of working with Richpanel. They’re incredibly helpful, responsive, and always willing to find solutions with us. Highly recommend!

Plateful
美國
使用應用程式 1年多
2026年8月6日

We’ve had a great experience with Richpanel. Their support team is responsive and genuinely tries to understand our needs, not just give generic answers. The interface is easy to use and helps manage high ticket volumes efficiently. While there are occasional issues with AI, their team is quick to investigate and resolve them

AlphaInfuse
美國
使用應用程式 1年多
2026年8月5日

After using Gorgias for a few years, we were very happy with moving over to RP, they have an amazing support staff. Not only is the price better suited but the amount of extra features that you get is amazing. Thank you so much for an amazing service.

StoveGuard
美國
使用應用程式 大約1年

支援服務

App 支援由 Richpanel Inc 提供。

資源

開發者無法直接以繁體中文提供支援。

開發者

Richpanel Inc

1885 Cabana Dr, San Jose, CA, 95125, US

發布日期

2019年11月15日 · 變更記錄

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