Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 7, 2018

Great customer support! always willing to help and always improving! 100% recommended

Priverevaux
United States
3 months using the app
Shop Circle replied December 12, 2023

Hello,

We're jumping with joy off the back of your glowing review! It really encourages us to know that our customer support is hitting the mark and continually striving to improve. We appreciate your recommendation, and your fantastic 5-star rating—it's customers like you who help us be the best we can be.

Don't hesitate to get in touch in case of any further suggestions or queries. Your feedback is crucial in shaping our services.

Keep shopping!

Best regards,
The Shop Circle Team

February 11, 2019

I was trying to figure out how to tag and sort my customers by the vendors that they purchased. This app did the trick and I was able to do just that - tag customers with the [vendor]s the purchased and the target this customers with relevant marketing!

The team the Union Works went way beyond to make sure that I got what I needed and understood how to use their app.

SMLXL Direct
United States
3 months using the app
Shop Circle replied December 11, 2023

Thank you so much for your glowing review! We're thrilled to hear that our app could assist you in tagging and sorting customers according to vendors they've purchased from. It's wonderful to see it contributing to your targeted marketing efforts!

It brings us great joy to know that our Union Works team could provide you the support needed, going above and beyond to ensure your satisfaction. Knowing that you found their assistance helpful certainly gives our team a boost.

Your feedback holds immense significance for us, as it helps in constantly improving our services and the overall user experience.

Thanks again for your positive feedback and for being a valuable member of the Shop Circle community.

Best,
The Shop Circle Team

Edited November 15, 2022

Simple and intuitive. Their customer support team was extremely knowledgeable about the app. We did have a bit of an issue with the way it was working at first - shout out to Jason for taking the time to review our issue with his dev team and help us resolve! His help was much appreciated.

Very Serious Company
Canada
3 months using the app
Shop Circle replied August 12, 2022

Thank you for your amazing 5-star review! We're so glad to hear you had an excellent experience getting started with our app and that our support team assisted you properly. Please reach out if you need further support :)

Have a lovely day,
Customer Success Team | Shop Circle

September 11, 2018

Great app that helps with segmentation of customers based on what they have bought, spent etc - very handy indeed.

They also have fantastic customer support!

Empire Skate
New Zealand
3 months using the app
Shop Circle replied December 12, 2023

Hello! We're absolutely delighted to hear that you're finding our Customer Tags & Segments app useful for your needs. It's great that it's making the segmentation of your customers easier. We pride ourselves on making customer support a priority, so we're thrilled to hear you've had positive experiences with our team.

Your feedback is incredibly important in making our app the best it can be. Thanks so much for your generous 5-star rating!

Best regards,
The Shop Circle Team

August 4, 2020

Customer Tagger does a great job of sorting through to separate out our priorities and helping us report on customer types. Thanks for the help team!

BOTE
United States
3 months using the app
Shop Circle replied August 5, 2020

Thanks for your kind review Michael! Glad to know that Customer Tagger is helping you to segment your Customers effectively!

October 28, 2019

The app is customizable based on your requirements, if you'll require additional work such as only tag customer when certain transaction meet the criteria eg. Paid. They'll able to do it, just contact their support. Quick and Easy. Will highly recommend!

Mandaue Foam
Philippines
2 months using the app
Shop Circle replied October 28, 2019

Thanks for the great review Marlon, glad we were able to help customise this to your requirements!

Edited February 10, 2021

Super powerful customer tagging tool and the best customer support I've experienced of any tool on the Shopify store. We use this app to segment our customers into different stages of the buying journey so that we can then reach out with relevant and personalized offers based on their purchasing history. After downloading multiple tagging apps for customer tagging, I'm 100% certain this is the best tool in the app store for tagging customers. It's been really exciting because they really understand the use case I'm building for—understanding where every user is in the customer lifecycle so we can guide them to making their first or next purchase. Support has been very knowledgable and responsive, even updating the app based on requests I've made. Thank you for creating this app, it's growing our business in such a meaningful way!

Tigerlily Perfumery
United States
About 2 months using the app
Shop Circle replied February 11, 2021

Thanks for taking the time to write such a lovely review Zahir! It's good to know that we've been able to help facilitate your customer lifecycle marketing. We have one more feature in the pipeline for you, so hopefully, that will be the cherry on the cake.

July 31, 2018

Super helpful app for segmenting customers and tracking marketing campaigns. App developers are also super responsive and helpful...answering questions in a very timely manner and doing whatever they can to meet our needs. Highly recommend!!!

Buda Juice
United States
About 2 months using the app
Shop Circle replied December 12, 2023

Hi, thank you so much for your brilliant review and the 5-star rating! It's wonderful to hear how beneficial our app has been in segmenting your customers and tracking your marketing campaigns. We're also glad our team has been able to provide quick and helpful responses to your questions.

We greatly appreciate your high recommendation. Feedback like yours motivates our team to continue improving our services.

Thanks again,
The Shop Circle Team

October 4, 2021

This app very simply fills a major gap in Shopify's functionality. It's SO easy to use and support is super responsive and helpful. Thanks to Stu for helping us to get up and running. Highly recommend!

Shine Pet Food Co.
United States
About 1 month using the app
Shop Circle replied October 4, 2021

Hi Lisa, thanks for the kind review. Great to hear you've found the app easy to use and tag orders based on POS location. All the best!

August 5, 2020

We used this app to backdate tags on orders and customers we imported into the Shopify system. This helped us segment our audience and be able to market towards them more specifically. Great product and it works exactly as we expected.

NuGo Nutrition
United States
About 1 month using the app
Shop Circle replied August 6, 2020

Thanks for the great review! Great to hear Customer Tagger is helping with your customer segmentation!