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2023년 2월 21일

What can I say? The customer hub has simplified and revolutionised our customer experience, help us drive recurring customers, account logins and repeat business. It probably paid for itself on day 1! Add that that extremely good and responsive support and you've a 100% recommendation!

Accurascale
영국
앱 사용 기간 5개월
2022년 11월 8일

Fantastic app that can be used to take the customer experience/ease of use up a level. Through this app, I was able to add in a bunch of little requests that my customers had been asking for. Also, the customer service is top notch.

Nerdzoic
미국
앱 사용 기간 4개월
2023년 9월 28일

Customer hub is incredible, the team is so helpful, so willing to jump in and work on something to make the experience fit your requirements. I'm so impressed by their customer service team, their ability to answer questions, and their ability to integrate with our business model. The Customization is beyond any other app on the market, and this works with shopifys native recaptcha which a lot of older custom account page apps struggle with. Get this app, if you are on the fence take the leap.

RegimenPro®
미국
앱 사용 기간 20일
2022년 4월 6일

Customer Accounts Hub is a wonderful app. Simple and straight to the point, it just enhances the basic Shopify Customer account in a very efficient way.
Although I would say the app is on the weak side regarding multi-language use, its architecture allows displaying translated content within the account using third party translation app (langify in my case) very easily for a small amount of work.
Plus, Ezra has been very kind and efficient solving a minor issue which is a great plus.
Strongly recommended.

Les Terroirs
일본
앱 사용 기간 3개월
2022년 1월 24일

This app is amazing and has a great user interface. The app also provides great customer service with very quick responses to questions.

Qivapii
미국
앱 사용 기간 3개월
답글 CustomerHub개 2022년 1월 25일

Thanks so much for the kind review. We're so happy to hear that you're happy with the CustomerHub app and can't wait for you to see all of the new features and integrations coming over the next few weeks.

2022년 4월 14일

This app is awesome. It really makes the customer account so much better. The best feature is it allows customers to easily reorder an entire order or just a single item they ordered in the past. This app is a must-have for stores that sell products that get re-orderd. Our sales and customers satisfaction have increased since installing Customer Hub. Customer Hub customer service is great as well.

Supplement First
미국
앱 사용 기간 3개월
2023년 8월 1일에 편집됨

Coming back to edit my review. Ezra contacted my store after our review. He was apologetic and had made an error in responding to our email. We moved forward and he developed coding for SendOwl to intergrade with Customer Hub. It works perfectly and I am pleased to be using this app. If you deliver digital goods and need a 'download here' link in your account area reach out to them!

Thank you!

I emailed Customer Hub with questions on how to add coding for my downloads. They never responded to my emails for help. So I removed the app before I was charged. I would expect a response from an app within 7 days. What if I had a pressing issue and needed an answer?

Parker on the Porch
미국
앱 사용 기간 2개월
답글 CustomerHub개 2023년 7월 26일

Hi, thanks so much for the feedback and so sorry you had a bad experience. I went back through our emails and found your email to us. I unfortunately closed the case because of the auto-reply attached and didn't see the question above. We've put in place a new process so that can't happen again and I've replied to your email as well as reset your trial of the app.

We also agree and would expect a response within 7 days and always aim to reply much faster than that.

We've love it if you'd consider re-installing the app and letting us help with your initial inquiry as well as any others you might have.

Looking forward to hearing from you.

Ezra

2022년 4월 24일

Ezra and his team have been incredibly helpful. Setup is quite simple, and they're quick to respond to special requests and help we needed. Clean interface, sharp design, big step up from Shopify's severely limited default customer account portal. Customer Accounts Hub is well worth it!

SARTORO
미국
앱 사용 기간 2개월
2022년 8월 28일

So far I really like the app, perfectly aligned with my brand, the price of the app is something I can afford for a long time as a small business starting out, amazing support team, really hope to use this for a long time app, i like the win-win feel, so i must give 5 stars, they deserve this praise

ITAPNO
홍콩(중국 특별행정구)
앱 사용 기간 대략 2개월
2022년 3월 31일

Exactly what we needed to customize the account area for our wholesale clients. Great support when we had an issue. Would highly recommend!

PJ Harlow Online Store
미국
앱 사용 기간 대략 1개월