Customer Accounts Hub , 66 avaliações

Classificação geral
5
Número por nível de avaliação
  • 100% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
12 de março de 2024

Dynamic technology coupled with excellent customer service. Way to go!

Lowcountry Littles
Estados Unidos
Aproximadamente 16 horas usando o app
18 de outubro de 2023

If there was one app I couldn't live without, it's this one. The ease of getting it set up and customized how you want is amazing. I reached out a couple of times asking for certain features or issues I saw and within 24 hours, a solution is found implemented by Ezra. You get SO much for the price. I was hooked after the 14-day trial - I won't give it up!

Institute of Complementary Medicine Dispensary
Estados Unidos
8 meses usando o app
9 de novembro de 2023

STUNNINGLY AMAZING!!!!
You may think that I am exaggerating. However, if you have been running a Shopify store for more than 6 years, searching for a solution to the native customer account page for all these years then finally find this app, you probably know my feeling.

Customer Accounts Hub is MAGIC!! It integrates to the membership reward app I am using. When I toggled on the integration I was literally shocked by how perfectly it executed the integration. The implementation to my store was sooth like butter.

Actually, leaving a positive comment is an irrational action for me. Think if you have a powerful weapon, why would you recommend it to others when they may be your potential competitors lol But Customer Accounts Hub is so great that I really want to thanks the team. Wish you guys all the best and earn the profit you deserve. This is a MASTERPIECE.

Dr. Koala
Hong Kong, RAE da China
2 dias usando o app
16 de outubro de 2023

Excellent app. When I started adding apps to my store this was the first one I installed. The app works great with other apps like; Bon, Judge.me and Parcel Panel. Installing this app first allowed me to make sure I only installed apps that work with CustomerHub. Overall I am really happy how CustomerHub performs on my site. Customer service is great with quick responses and easy explainations. I definitely suggest this app.

AutoValveCaps
Estados Unidos
15 dias usando o app
6 de dezembro de 2023

Very humble and servicial attendance from the support team. Great work.

JAGPER
México
21 dias usando o app
27 de setembro de 2023

Customer Hub has helped me customize my accounts page on the website specifically for my business. I sell digital products, which presents many challenges with customization for accounts and checkout. However, Customer Hub, specifically Ezra at Customer Hub, has walked me through everything and even pushed for a Sendowl integration that makes a huge difference in my customers' experience on their orders pages. I love this app for Shopify.

KathleenJasper
Estados Unidos
2 meses usando o app
Data de edição: 23 de outubro de 2023

Good support. Helped me to fix my problem. Thank you

VAPEVO
França
8 meses usando o app
28 de setembro de 2023

Customer hub is incredible, the team is so helpful, so willing to jump in and work on something to make the experience fit your requirements. I'm so impressed by their customer service team, their ability to answer questions, and their ability to integrate with our business model. The Customization is beyond any other app on the market, and this works with shopifys native recaptcha which a lot of older custom account page apps struggle with. Get this app, if you are on the fence take the leap.

RegimenPro®
Estados Unidos
20 dias usando o app
21 de novembro de 2023

Great app and team behind ! Support is excellent !

toutoucan
Canadá
7 meses usando o app
Data de edição: 1 de agosto de 2023

Coming back to edit my review. Ezra contacted my store after our review. He was apologetic and had made an error in responding to our email. We moved forward and he developed coding for SendOwl to intergrade with Customer Hub. It works perfectly and I am pleased to be using this app. If you deliver digital goods and need a 'download here' link in your account area reach out to them!

Thank you!

I emailed Customer Hub with questions on how to add coding for my downloads. They never responded to my emails for help. So I removed the app before I was charged. I would expect a response from an app within 7 days. What if I had a pressing issue and needed an answer?

Parker on the Porch
Estados Unidos
2 meses usando o app
CustomerHub deixou uma resposta 26 de julho de 2023

Hi, thanks so much for the feedback and so sorry you had a bad experience. I went back through our emails and found your email to us. I unfortunately closed the case because of the auto-reply attached and didn't see the question above. We've put in place a new process so that can't happen again and I've replied to your email as well as reset your trial of the app.

We also agree and would expect a response within 7 days and always aim to reply much faster than that.

We've love it if you'd consider re-installing the app and letting us help with your initial inquiry as well as any others you might have.

Looking forward to hearing from you.

Ezra