Customer Accounts Hub , 66 avaliações
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This is a brilliant app, super easy to use with absolute stand-out customer service. They respond quickly and take time to explain everything like an actual human. The app itself looks great and has some clever integrations. Also, how refreshing to see an affordable price for such a comprehensive product and service. Highly recommend.
I'd give 10 stars if I could! This app is gorgeous live and has truly elevated my customer experience. The customer support is absolutely phenomenal. They responded quickly, went above and beyond to resolve my issue, and truly care about helping customers and providing support to grow as a company. I was shocked to get such white glove service at such an affordable monthly fee and I am SO happy I found this app! Thank you!
Very helpful and took the time to sort out layout issues on our theme. Responsive too!
Previously I had issue with the store credit feature integrated into customer hub. I sought help by sending email and someone came to help me immediately, thanks Ezra. Now all issues have been fixed promptly. Customer Hub is still the best one out there. I tried to use other customer login page, they charged very high price and not as nice as Customer Hub.
Thanks so much for the review and so sorry to hear you didn't receive a reply from me. I've gone back through our emails and it looks like we may just not have received your initial email. So I've just sent through an email to help, and if you'd be happy to re-install the app, we can request access to look into and fix up the Credit Yard integration to make sure that's working as expected for you. I can also have a look into the mini account widget as we do have in-built settings to display that widget on the bottom left, right and middle of the website, so we can shift that into a different location for you or toggle it off completely if preferred.
Hope to hear from you shortly and have this all fixed up :)
UPDATE:
Thanks so much for re-installing our app and allowing us access to look into this for you. After a quick look it was found that the app 'Credit Yard' had simply been toggled off and the widgets were not active on the website. Because of this, there was no content for our app to display. Once the Credit Yard app had to toggled back on, our app was able to load the content with no issue at all.
Thanks again for granting access and we're glad we were able to sort this out for you and you're able to enjoy our app.
Great service, their team responsed to me and solved problems quickly.
Great APP, I easily added my other APPs to the customer account page, now my customers are able to find what they need just in one page.
Top notch customer support! Ezra kindly helped us to integrate our subscription app that wasn't previously supported (Bold Subscription) and even advised on how to customise the app further. Very happy with the result!
We utilize this app to provide a more robust customer account page and utilize its integration with the Draft Orders app from another developer so that our price quotes and historical order information are visible in one place. Looking forward to building it out with other integrations and custom links to create our perfect customer portal. In addition, Ezra has been extremely helpful and quick at responding to my questions and requests. Definitely recommend.
Thanks so much for the amazing review and so glad we were able to help and add the new integration for you. It's been a pleasure assisting and we're looking forward to working with you to add more in the future.
Not only does this app work seamlessly, but it's also easy to set up, and greatly enhances our customer experience. I can not say enough about the support team. We were having issues with our subscription app and they were responsive, helpful, and created an integration so that we could move forward! I highly, highly recommend this app!
Ezra and his team are a pleasure to work with. It is very hard to find this kind of support. Their response time is super quick, they are professional, and know what they are doing. 5+ stars
What a wonderful app! I have been looking for an app with these functions for a long time. Everything is very customizable according to your needs. The great thing is that the customer service is great too! I had a little problem on the site and they were very kind and very efficient. They solved everything in a few moments with great competence. Other super positive things is that this app have a lot of other app integration! Very good! Excellent app, highly recommended to everyone, surely I will also try the other apps of this company. Thanks!!!