Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 6, 2022

Customer Accounts Hub is a wonderful app. Simple and straight to the point, it just enhances the basic Shopify Customer account in a very efficient way.
Although I would say the app is on the weak side regarding multi-language use, its architecture allows displaying translated content within the account using third party translation app (langify in my case) very easily for a small amount of work.
Plus, Ezra has been very kind and efficient solving a minor issue which is a great plus.
Strongly recommended.

Les Terroirs
Japan
3 months using the app
January 24, 2022

This app is amazing and has a great user interface. The app also provides great customer service with very quick responses to questions.

Qivapii
United States
3 months using the app
CustomerHub replied January 25, 2022

Thanks so much for the kind review. We're so happy to hear that you're happy with the CustomerHub app and can't wait for you to see all of the new features and integrations coming over the next few weeks.

April 14, 2022

This app is awesome. It really makes the customer account so much better. The best feature is it allows customers to easily reorder an entire order or just a single item they ordered in the past. This app is a must-have for stores that sell products that get re-orderd. Our sales and customers satisfaction have increased since installing Customer Hub. Customer Hub customer service is great as well.

Supplement First
United States
3 months using the app
April 24, 2022

Ezra and his team have been incredibly helpful. Setup is quite simple, and they're quick to respond to special requests and help we needed. Clean interface, sharp design, big step up from Shopify's severely limited default customer account portal. Customer Accounts Hub is well worth it!

SARTORO
United States
2 months using the app
August 28, 2022

So far I really like the app, perfectly aligned with my brand, the price of the app is something I can afford for a long time as a small business starting out, amazing support team, really hope to use this for a long time app, i like the win-win feel, so i must give 5 stars, they deserve this praise

ITAPNO
Hong Kong SAR
About 2 months using the app
March 31, 2022

Exactly what we needed to customize the account area for our wholesale clients. Great support when we had an issue. Would highly recommend!

PJ Harlow Online Store
United States
About 1 month using the app
February 7, 2022

Let´s say: WOW! 1) The APP is fantastic and works great - but 2) the Team behind is the really asset you get with this App. The helped me to integrate a different APP and solved all requests of service I had unbelievable short time! 6+ stars if possible ...

Mush & Barftier B2B
Germany
About 1 month using the app
CustomerHub replied February 21, 2022

Thanks so much for the awesome review! We're so glad we were able to help and go above an beyond your expectations. Hope you're loving the new additions to the app

Edited February 2, 2022

Customer Hub really makes our customer account page easier for our customers to find what they need especially when using a subscription app. Support, Ezra has been extremely helpful and quick at responding to my questions and requests. Definitely recommend.

Happy Dog Food
United States
About 1 month using the app
CustomerHub replied January 3, 2022

Thanks so much for the review Debra, we’re so sorry to see that you experienced an issue while installing the CustomerHub app. We’ve been through our monitoring software and have found no indication of any issues and suspect you may have simply encountered a local network issue given the way you describe the problem.

We’d love to have this resolved for you and have requested store access as well as sent a few emails and reached out over Facebook and phone. If you’re able to get back in touch with us or grant store access we’ll jump in and find out what’s happened and have it all resolved for you.

Thanks again Debra, I look forward to hearing from you shortly.

Update:

We were very happy to get in touch and see that you were able to setup the CustomerHub app without issue. Also thanks for providing us store access to be able to setup the PayWhirl integration for you, and we were so glad to hear that “it looks great!”.

Always feel free to get in touch if you need anything else and we hope you continue to enjoy using CustomerHub.

February 3, 2023

The Customer Accounts Hub is a fantastic solution for our store and it integrates well with the Expanse theme. The development team was incredibly helpful in integrating our Wishlist app quickly and efficiently in the customer's profile page. The user interface is user-friendly and intuitive and is a versatile solution for Shopify stores, seamlessly integrating with many useful apps to provide a comprehensive customer account management experience. The team's expertise in website development was a valuable asset in getting the app up and running smoothly. They were incredibly helpful not only integrating the app with our website, but also in identifying other issues on our site. Overall, I highly recommend the Customer Accounts Hub app for any store looking to streamline and simplify their customer account management.

The Decorators
Romania
About 1 month using the app
July 17, 2022

These guys offer a fantastic product at an extremely reasonable price. They're also super-responsive to my questions and their fixes to date have been prompt and effective!

Butcher Baker Grocer
Australia
29 days using the app