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Super App mit perfektem Support.
We thought that Customify was a good product but due to our design needs, it may be easier to work directly with customers to get something they are happy with. So we changed from the paid to free plan as we weren't using it.
I believe that the hallmark of a good company is what they do when there is an issue. In this case, we were charged for a month's subscription after we had downgraded the plan. Customify were onto this immediately after I raised it and refunded us within a couple of days. Absolutely 5 star service - no questions asked. I was so happy and would use them again.
Thank you so much for this wonderful review. We truly appreciate your kind words. We’re glad we were able to resolve the billing issue quickly for you - that’s the level of service we always aim for. We’re happy to have you with us on the free plan, and we’re always here if you need anything. Thank you again for trusting us!
The Customify team is truly helpful, working tirelessly to understand you and your needs and offer solutions. This is more important than the service itself; while the app can be a bit challenging to understand, you quickly become familiar with it, and Hasan is always available to support and guide you.
Hasan and the Customify team have been very responsive to our needs. We have been in the print-on-demand business for 14+ years and this app has been the best one for the price that we have used on Shopify. Nice work, Customify!
We really appreciate your kind words! It means a lot to us to hear this from someone with 14+ years in print-on-demand. Thrilled that Customify has been the best fit for your Shopify store. We’ll keep giving our best for you!
This app States that it has pricing options and Bulk order, what it fails to tell you is that those options are to integrate with another app that has those options. hasan was happy to refund our subscription and very helpful to resolve our issue.
They email me an offer of 60day free trial but asked about it they want me to do the free trial of 60days but with 30day monthly subscription which is more expensive. So the promotion “60 day free trial” is a catch for you to end up spending more.
It's a really good app to use for my website. The service is amazing. I asked for a few changes to make it perfect for my product and they can make it all possible. We are working on a few adjustments now but i'm sure this will be no problem with them. Definitely worth a try.
Thank you so much for your kind words! We’re glad to hear you’re enjoying the app and that our service has been helpful. It’s always our goal to make sure the app works perfectly for your needs, and we’re happy to make adjustments along the way. We truly appreciate your trust and support!
Terrible customer service do not support customers no response and very little help documentation
Thank you so much for the 5-star rating! 🌟 We’re really glad you’re enjoying the app and appreciate your support.
This is hands-down one of the most solid and mature Shopify apps I've encountered. The app delivered on every customization need I had, I was able to achieve exactly what I envisioned without making any compromises.
Hasan provided incredibly helpful assistance with responses that were both concise and precisely targeted to my needs. The turnaround time was impressively fast, which made the entire experience seamless.
I wholeheartedly recommend this app.
Thank you so much for your generous and detailed feedback! We’re truly delighted to hear that the app was able to deliver on every customization you envisioned without compromise. It’s exactly what we strive for — giving merchants the flexibility and reliability they need to bring their ideas to life.
Your wholehearted recommendation means the world to us, and it motivates our team to keep improving and delivering even more value. We look forward to supporting you on your journey and ensuring you continue to get the best out of our app.
The only app that solves everything we need for custom products.
Hasan is great and the support is fast, they take care of everything you need. Highly recommend.
Thank you so much for your kind words and recommendation! 🌟
We’re thrilled to hear that our app meets all your needs for custom products. Hasan and the team truly appreciate your recognition — providing fast and reliable support is always our top priority. We’re here anytime you need us!