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Great customer service and very knowledgeable. I would recommend to any and everyone Hasan was very professional, efficient and thoroughly walked me through the entire process from start to finish. I am a Happy Customer :)
Good customer service , very professional. Happy that i chose them if i have a problem they are always ready to help, i reccomend it.
AMAZING customer service! We are still trying the app, but so far it looks fantastic.
The Customify Engine works great! We needed to do a little tweaking to the CSS to make it work and behave nicely with our custom template, but Hasan from support was able to guide us expertly through that process in an efficient and very timely manner. Every question we had or request for help that we submitted was taken excellent care of! Thank you!
Developer is very good help once get replied, he/she even get me some custom coding to merge my theme, I have to say that is very outstanding. By the reason I seeing many Developer will ask for lots of money for some sample modified to match the theme selected.
but sorry to say that, response time are kind of very slow. few days to get answer, dont know why, most shopify Developer reply slow, but they do a wonderful app anyway. Is hard for setting up the apps when someone like me in a hurry and not coding person also new to shopify.
This is very good app with some improvement and kind of user friendly.
Having order detail about which image and text customer type and selected would be much better when for produce custom product.
-Image upload more than one.
-Assign graphic to different collection
-Pop up/switch window by clicking design button, loading the designer app on every product page when start will turn customer down.
-Using less image layer
-Allow Gif rather then PNG for Glare will speed up the loading time.
For who need sample customization product, I definitely recommended, and this low cost for testing out.
The customify support team are absolutely fantastic. They were patient and attentive to my needs; and made all the necessary adjustments. Highly recommended.
We applied this app to our store 15 days ago and it worked for all but two of those days. When we contacted tech support all we received as an answer as to why the app was not working was that they were awaiting the developer. Hasan simply wasted our time and kept telling us it would be fixed soon. All the while we wasted 16 hours of my web departments time and money.
Have a problem with the installation but there is Hasan help me with the installation and making sample product.
Very frustrating app to work with. They installed the program for me and then I watched every single You Tube video trying to figure out how to do a simple text box where the letters would go in once the customer typed them in. They wasn't anything.
This was the last email I received from Kamal: "There is add text also i fix your button, but there is still some error, because your time give me headcache, but you can test using debut theme, i will work on it to solve it" YOU have a headache??? I have spent countless hours trying to get this to work. It has been several days now and nothing so onto the next.....
Great App, easiest to set up of all the product customizers using masking. Great service as well. Would definitely recommend.