Customify ‑ Custom Product App
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Super App mit perfektem Support.
Thanks so much! 🙌 Really happy to hear you’re enjoying the app and that support has been helpful. We appreciate you taking the time to share this!
So far it is working well. Had a technical issue but support team was quick to fix it.
Thanks so much for the 5-star review! 🙌 Glad to hear everything is working well now.
Really appreciate your patience while our support team sorted out the technical issue - happy we could get it fixed quickly for you. If you ever need anything else, we’re always here to help!
We thought that Customify was a good product but due to our design needs, it may be easier to work directly with customers to get something they are happy with. So we changed from the paid to free plan as we weren't using it.
I believe that the hallmark of a good company is what they do when there is an issue. In this case, we were charged for a month's subscription after we had downgraded the plan. Customify were onto this immediately after I raised it and refunded us within a couple of days. Absolutely 5 star service - no questions asked. I was so happy and would use them again.
Thank you so much for this wonderful review. We truly appreciate your kind words. We’re glad we were able to resolve the billing issue quickly for you - that’s the level of service we always aim for. We’re happy to have you with us on the free plan, and we’re always here if you need anything. Thank you again for trusting us!
The Customify team is truly helpful, working tirelessly to understand you and your needs and offer solutions. This is more important than the service itself; while the app can be a bit challenging to understand, you quickly become familiar with it, and Hasan is always available to support and guide you.
Hasan and the Customify team have been very responsive to our needs. We have been in the print-on-demand business for 14+ years and this app has been the best one for the price that we have used on Shopify. Nice work, Customify!
We really appreciate your kind words! It means a lot to us to hear this from someone with 14+ years in print-on-demand. Thrilled that Customify has been the best fit for your Shopify store. We’ll keep giving our best for you!
Super application. Hasan au service client sait résoudre les bugs qui peuvênt spécifique à l'utilisation de chacun. Je recommande vivement.
Thank you very much for your positive feedback on our application and on Hasan from our customer service team. We're thrilled to hear that he was able to resolve specific issues related to your usage. Your recommendation means a lot to us!
Please feel free to contact us if you have any further questions or need additional assistance. We're here to help!
This app States that it has pricing options and Bulk order, what it fails to tell you is that those options are to integrate with another app that has those options. hasan was happy to refund our subscription and very helpful to resolve our issue.
They email me an offer of 60day free trial but asked about it they want me to do the free trial of 60days but with 30day monthly subscription which is more expensive. So the promotion “60 day free trial” is a catch for you to end up spending more.
It's a really good app to use for my website. The service is amazing. I asked for a few changes to make it perfect for my product and they can make it all possible. We are working on a few adjustments now but i'm sure this will be no problem with them. Definitely worth a try.
Thank you so much for your kind words! We’re glad to hear you’re enjoying the app and that our service has been helpful. It’s always our goal to make sure the app works perfectly for your needs, and we’re happy to make adjustments along the way. We truly appreciate your trust and support!
I have looked at a number of customisation apps for shopify but have found Customify to be the most flexible for me and for what i want to achieve.
I have a lot of wood products which can be laser engraved, I wanted the ability to charge depending on the complexity of customer customisations as well as on multiple sides of the products.
The support have been amazing in helping and providing some extra enhancements and is quick to respond.
The only thing I would like is a more complete help guide in understanding what all the functions and options actually do - as I don't use them all, and don't know what some of them do.