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When the app works, it is brilliant. However, the licensing system sucks! I lose my license every week and then no customers can customise. While support is very responseive they have not managed to fix the repeated licensing issue and it is losing me a lot of sales.
I have looked at a number of customisation apps for shopify but have found Customify to be the most flexible for me and for what i want to achieve.
I have a lot of wood products which can be laser engraved, I wanted the ability to charge depending on the complexity of customer customisations as well as on multiple sides of the products.
The support have been amazing in helping and providing some extra enhancements.
The only thing I would like is a more complete help guide in understanding what all the functions and options actually do - as I don't use them all, and don't know what some of them do.
Great App! Hasan is super helpful on any issue.
Thank you so much for your amazing review! Your feedback truly inspires us to keep offering the best support and service we can. We’re always working hard to improve our app and services, and we’re so grateful for your support!
Great App,
Hasan is always willing to help me tweak things to work, its very much appreciated to someone that is a little non app savvy.
Thank you for your 5-star review! Every feedback from our customers is important to us. We are dedicated to helping our customers with every detail, no matter how small.
If you have any questions or need assistance, please feel free to contact us anytime. We appreciate your support!
Made the perfect configurator with the help of the support. Hasan is the best!
We’re thrilled to help and so grateful for your fantastic review! Your kind words inspire us to keep improving our service and app. We’re dedicated to meeting your needs and can’t wait to continue growing together.
The app itself is very useful and serves what it says, the support from the team is outstanding, they are very responsive and were able to meet all of our expectations. It really good knowing there's a very knowledgable team behind the app. Definitely recommend it
Thank you for the review. Positive feedback motivates us to improve our app and support. We always strive to do our best to meet customer expectations.
If you have any questions or need assistance, please feel free to contact us anytime. We appreciate your support!
Customify is a very useful app for any online store that is looking to customize merchandise for it's customers. The app is affordable and works as intended. However, the biggest reason the app gets five stars is the incredible support if you need any help. Hasan has helped me several times and has been incredibly quick, responsive, and professional.
Thank you for your positive feedback! We're thrilled to hear that you are very happy with us We always try our best to satisfy our customers and help them with their request.
If you have any questions or need assistance, please feel free to contact us anytime. We appreciate your support!
He helped me a lot, was very helpful in setting up the design, good communication and also helped quickly
Thank you for your kind words. We're thrilled to hear that you found our support helpful in setting up the design. It's great to know that the communication was good and that you received quick assistance.
If you need further help or have any questions, please feel free to reach out. We're always here to assist you!
We have used Customify for a few years and are really pleased with it. The customer service is great.
Thank you so much for your kind words and for being a loyal customer of Customify for the past few years. We are delighted to hear that you are pleased with our service and that our customer service team has met your expectations.
Your feedback is incredibly valuable to us, and it motivates us to continue delivering high-quality service. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're always here to help!
Very happy with the app, it simply does what it says it will.
Thank you for your positive feedback! We're thrilled to hear that you are very happy with the app and that it meets your expectations. Our goal is to provide a reliable and straightforward experience, and your satisfaction is our top priority.
If you have any questions or need assistance, please feel free to contact us anytime. We appreciate your support!
I couldn't be more satisfied. Excellent app and excellent service. I totally recommend it.
Thank you for your positive feedback! Your review energizes us to improve the app and serve with heart.
If you have any questions or need assistance, please feel free to contact us anytime. We appreciate your support!