Overall rating
4.2
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust product customization capabilities and user-friendly interface. They highlight its reliable performance and the significant enhancement it brings to their businesses by enabling custom products. Exceptional customer support, particularly from a representative named Hasan, is frequently mentioned. The developers' responsiveness and willingness to implement requested features also receive high praise.

October 4, 2016

Great app and great support. Thank you for the fast response.

Nuucase
United Kingdom
6 months using the app
June 19, 2020

Usually I don't write a review even when I get a service i'm expecting based on what you pay for, but this app helped me a lot and without their best customer service I wouldn't be able to make it. Thank you Hasan as this guy is a superstar in being responsive as fast as you think and straight to the point and helpful. I appreciate all the handwork and I really recommend this app if you are in a customization industry.

كالـــد
United Arab Emirates
5 months using the app
Customify replied June 26, 2020

I'm glad we were able to meet your expectations! It's wonderful that customify has made such a difference for you. We are glad and If there's anything else we can do to help, please let us know.

Regards,
Erica

July 2, 2018

Technical Support is very good & fast! :)

Bluehatbadges
India
5 months using the app
August 9, 2019

Great customer service! The customize tool was working then all of the sudden stopped, I emailed Customify and got a response right away. They made some changed and kept in contact with me. They had to fix the coding or I.E and Edge. Love this APP, it is a great tool for providing custom service to my customers, and was easy to use

dMart Gear
United States
5 months using the app
December 15, 2017

I have installed Customify app a few days ago and so far I am very pleased with their services. Hasan was helping me a lot with my issues. Like everything else, it will take a little time to get familiar with how to use a new product. I recommend everyone with a custom products store to use this app.

Lq Style
United States
5 months using the app
January 6, 2021

I've downloaded this customizer for a better customer experience. Turned out great! Had good communication with the customer service and they are responding fast. Recommending

prestoprints.nl
Netherlands
5 months using the app
Customify replied January 16, 2021

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

August 30, 2017

Although it took a while to get things sorted out, Heri and his team did a lot of custom work for FREE in order to get the tool working exactly as I needed it. The app now works perfectly and has all the features I need. Easy system to download print files and very user friendly. Great price for a great app. Thanks for all the support.

Yogilicious
Australia
5 months using the app
September 7, 2017

Heri and Customify have been phenominal! There is a very small learning curve, (no more than any other app) but relative to the capabilities that the tool provide you and your customers, it is more than worth it. We needed some modifications/additions to the app and they have accommodated us 110 percent! We couldn't be happier with the price, the service, the functionality and the dependability of Customify...more specifically Heri, who has taken the time to learn our business, what we and our customers want and need, and to incorporate these attributes into the app. Simply amazing. We can't say enough. Get this app!

Kelseys Culinary Adventure
United States
5 months using the app
June 25, 2020

I can't say enough how awesome this app is! The customer service is outstanding. Hasan is super awesome and patient! I recommend this app for anyone wanting to add customization to their store. Thanks, Customify!!!!

True Voyage Apparel
United States
5 months using the app
Customify replied June 26, 2020

True Voyage Apparel, Thank you for taking the time to share your experience with us. We're grateful to have customers like you.

Regards,
Erica

September 21, 2022

Awesome app and so easy to use/install yourself... if you have any questions or need some installing and customising/code support the chat service is really helpful and fast!

Etuui GmbH
Germany
5 months using the app