Reseñas (258)

Calificación general
4,5
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 7% de las calificaciones son de 1 estrellas
2 de febrero de 2025

A great customization product, a definite must have for any customization business. It does come with a huge learning curve, but once you must the basics its a breeze threafter. My interaction with Florencia has been amazing whever she assited me technically.

Custom Gifts
Sudáfrica
17 días usando la aplicación
Customily respondió 3 de febrero de 2025

Thank you for your feedback! 😊
We're glad you see Customily as a must-have for customization businesses. It’s true—there’s a learning curve, but we’re here to help every step ...

12 de noviembre de 2024

Lovely support, always ready to help!
Obviously, if you want to take designs, product bases etc. to a 'next level' experience, there is a learning curve. But many YouTube videos are available, and also a help-section in the app.
Recently, new 'onboarding-sessions' were added also.
And because the possibilities are so enormous within the app, and sometimes a bit overwhelming, I'm glad the team is ...

Atelier Amelia
Bélgica
9 meses usando la aplicación
Customily respondió 13 de noviembre de 2024

Thank you so much for your thoughtful review! 💜
We're happy to know that you've had a positive experience with our support team. We understand that our app's vast features ...

14 de febrero de 2025

Exellent custimizer & preview app, with outstanding team support. After initially installing, I reached out to support who sent me a myriad of resources and got me setup for a free onboarding zoom call. During this call, I met with Jhofre for over an hour. During the call he walked me through setup of several products and options and made sure I was setup for success. Most highly recommend!

Signature Steel Decor
Estados Unidos
8 días usando la aplicación
Customily respondió 17 de febrero de 2025

Thank you for your kind words! 💜
We're so glad to hear that you had a great experience with our team and that Jhofre was able to help set you up for success. If you ever need ...

31 de enero de 2025

Finding customily amazing and well setout. The support when needed is out of this world. Keep up the amazing work you doing. Thank you.

JazzyCrafting
Reino Unido
Alrededor de 1 mes usando la aplicación
Customily respondió 3 de febrero de 2025

Thank you so much for your wonderful feedback! 😊
We're happy to hear you're enjoying Customily and that our support has been helpful. We truly appreciate your support and ...

27 de diciembre de 2024

Jose was incredibly helpful with us while creating our first product. The app is very user friendly from both the customer and business sides. Maybe one of the easiest apps when it comes to a Product Personalizer/Customizer.

Free Sunshields
Estados Unidos
22 días usando la aplicación
Customily respondió 31 de diciembre de 2024

Thank you for your kind words!
We're happy to know that Jose was able to assist you effectively and that you find the app user-friendly. Making the personalization process ...

26 de noviembre de 2024

It is very confusing to set up and there are a lot of details to understand. I wish there was someone to better guide me in the setting up process. However, they do have fast customers service that has helped fix my issues once I did set up my account.

Dylbug
Estados Unidos
7 meses usando la aplicación
28 de octubre de 2024

Henri was great. He was very helpful
Request #46430: How would you rate the support you received?
My dissatisfaction was not with him.
I wanted to make that clear
I love the App
Wish I could communicate by phone for support when needed..

ReNew Golf Balls
Estados Unidos
Más de 1 año usando la aplicación
Customily respondió 31 de octubre de 2024

Thank you so much for your kind words and we're happy to read Henri was helpful 💜
We understand the value of phone support and are always exploring ways to enhance our ...

25 de noviembre de 2024

Great Customer Service. I asked if a product could be added and the same day it was added. Great work :)

Yacht Merch
Australia
8 meses usando la aplicación
Customily respondió 27 de noviembre de 2024

Thank you for your kind words! We're thrilled to hear you had a great experience with our customer service. Adding the product quickly was our pleasure—your feedback helps us ...

17 de enero de 2025

Jhofre went above and beyond to help me. He is an expert at design and generously shared his knowledge. In fact, there have been quite a few great members of the team that have passionately gone above and beyond. Thank you Jhofre and thank you Customily.

US Pet Telehealth Shop
Estados Unidos
13 días usando la aplicación
Customily respondió 20 de enero de 2025

Thank you so much for your kind words! 💓
We're happy to hear about your positive experience with Jhofre and the rest of our team. We take pride in going above and beyond for ...

29 de octubre de 2024

The app offers many features, which is a strength. However, compared to other apps, it takes much more time due to some repetitive steps. There is also some difficulty in reaching support, and responses to questions take quite a long time. In fact, almost the only person assisting us has been Truong Quynh.

Viralcitron
Vietnam
4 meses usando la aplicación
Customily respondió 31 de octubre de 2024

Thank you for sharing your feedback with us 🤗
We’re pleased to hear you appreciate the variety of features our app offers. We understand that efficiency is important, and we' ...