Reseñas (259)

Calificación general
4,5
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 7% de las calificaciones son de 1 estrellas
12 de noviembre de 2024

Very nice app and support! :)

Stilnest
Alemania
Más de 2 años usando la aplicación
Customily respondió 13 de noviembre de 2024

Thank you so much for your review! 😊 We're happy that you're enjoying the app and that our support team could help. If you ever need assistance, we're here for you!

26 de noviembre de 2024

It is very confusing to set up and there are a lot of details to understand. I wish there was someone to better guide me in the setting up process. However, they do have fast customers service that has helped fix my issues once I did set up my account.

Dylbug
Estados Unidos
7 meses usando la aplicación
25 de noviembre de 2024

Great Customer Service. I asked if a product could be added and the same day it was added. Great work :)

Yacht Merch
Australia
8 meses usando la aplicación
Customily respondió 27 de noviembre de 2024

Thank you for your kind words! We're thrilled to hear you had a great experience with our customer service. Adding the product quickly was our pleasure—your feedback helps us grow and improve! 💜

20 de diciembre de 2024

This app is not that good:
1. this app is my second time using it. I looked at it as having a 9 day trial left, but it turned out to be a straight up charge. Not a good way to unsubscribe and get charged.
2. it's not cost effective and the clips in the library are old. Requires you to buy or design clips from somewhere else.
3. the clips in the library in the app cannot be deleted, and after I accidentally deleted them, they can only manually add them one by one. It can't be reset either. I appreciate the efforts of their staff. But it seems like their company is powerless on this issue.
4. even though I paid for it and have only been using it for a couple of days, I can't use it at all due to deletion of libraries. Which means I'm not actually using it at all. I paid the full fee. I had a problem and they couldn't fix it immediately.
Doesn't matter
Goodbye ...... never again!

Nextuniq
Estados Unidos
Alrededor de 1 mes usando la aplicación
16 de diciembre de 2024

Cette application est parfaite pour une personnalisation poussée de produits. De plus le service client qui est vraiment efficace et réactif. Je recommande fortement !

Marinotte Design
Francia
Alrededor de 1 mes usando la aplicación
Customily respondió 17 de diciembre de 2024

Merci beaucoup pour votre avis positif ! 😊 Nous sommes ravis que notre application réponde parfaitement à vos besoins en matière de personnalisation de produits. Un grand merci également pour vos mots sur notre service client, nous faisons toujours de notre mieux pour vous accompagner efficacement. 🚀 N’hésitez pas à nous contacter si vous avez d’autres questions ou besoins. À très bientôt !

17 de enero de 2025

Jhofre went above and beyond to help me. He is an expert at design and generously shared his knowledge. In fact, there have been quite a few great members of the team that have passionately gone above and beyond. Thank you Jhofre and thank you Customily.

US Pet Telehealth Shop
Estados Unidos
13 días usando la aplicación
Customily respondió 20 de enero de 2025

Thank you so much for your kind words! 💓
We're happy to hear about your positive experience with Jhofre and the rest of our team. We take pride in going above and beyond for our customers, and it's wonderful to know that their dedication and expertise made a difference for you.
Thank you for choosing Customily!

14 de febrero de 2025

Exellent custimizer & preview app, with outstanding team support. After initially installing, I reached out to support who sent me a myriad of resources and got me setup for a free onboarding zoom call. During this call, I met with Jhofre for over an hour. During the call he walked me through setup of several products and options and made sure I was setup for success. Most highly recommend!

Signature Steel Decor
Estados Unidos
8 días usando la aplicación
Customily respondió 17 de febrero de 2025

Thank you for your kind words! 💜
We're so glad to hear that you had a great experience with our team and that Jhofre was able to help set you up for success. If you ever need anything else, we're here to help. Happy customizing! 🚀

27 de diciembre de 2024

Jose was incredibly helpful with us while creating our first product. The app is very user friendly from both the customer and business sides. Maybe one of the easiest apps when it comes to a Product Personalizer/Customizer.

Free Sunshields
Estados Unidos
22 días usando la aplicación
Customily respondió 31 de diciembre de 2024

Thank you for your kind words!
We're happy to know that Jose was able to assist you effectively and that you find the app user-friendly. Making the personalization process seamless for both businesses and customers is our top priority.
If you ever need further assistance or have suggestions, feel free to reach out! 😊
Happy New Year!

29 de noviembre de 2024

It a good app, after the learning curve

Real Gifts Of Love
Estados Unidos
3 meses usando la aplicación
Customily respondió 2 de diciembre de 2024

Thank you for your feedback! We're glad you're enjoying the app. We’re always working to make the experience even more intuitive, and we’re here to help if you have any questions during the learning process! 💜

Fecha de modificación: 3 de diciembre de 2024

Fast communication and great customer service. Really great program :), The onboarding zoom was excellent.

Moontowne
Estados Unidos
2 meses usando la aplicación
Customily respondió 2 de diciembre de 2024

Thank you for your kind words! We're so glad to hear you enjoyed our fast communication and customer service. We're here to help anytime you need! 💜