Reseñas (245)

Calificación general
4,5
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 7% de las calificaciones son de 1 estrellas
17 de enero de 2025

Support (Cecilia) was on the ball and helped solve my problem.

Home Decor Gifts
Reino Unido
2 meses usando la aplicación
Customily respondió 20 de enero de 2025

Thank you for sharing your experience! We're so glad Cecilia could quickly assist you and solve your problem. Our team is always here to help, and your feedback means a lot to us.
Thank you for choosing Customily! 💫

22 de octubre de 2024

The support team member, Julieta, gave quick response to me and arrange the setup at their end so that I can use my Customily account in two Shopify stores in short time.

LDSGIFT
RAE de Hong Kong (China)
3 meses usando la aplicación
Customily respondió 24 de octubre de 2024

Thank you for sharing your experience! We're so glad Julieta could provide quick support and help set up your Customily account across both Shopify stores. We're committed to making the process as seamless as possible. Don't hesitate to reach out if you need any more assistance! 💜

29 de noviembre de 2024

It a good app, after the learning curve

Real Gifts Of Love
Estados Unidos
3 meses usando la aplicación
Customily respondió 2 de diciembre de 2024

Thank you for your feedback! We're glad you're enjoying the app. We’re always working to make the experience even more intuitive, and we’re here to help if you have any questions during the learning process! 💜

Fecha de modificación: 3 de diciembre de 2024

Fast communication and great customer service. Really great program :), The onboarding zoom was excellent.

Moontowne
Estados Unidos
2 meses usando la aplicación
Customily respondió 2 de diciembre de 2024

Thank you for your kind words! We're so glad to hear you enjoyed our fast communication and customer service. We're here to help anytime you need! 💜

9 de octubre de 2024

Really good customer support that fixes almost any issue within a good time.
Also a great community where suggestions from customers (us) is taken seriously and being evaluated ...and if possible implemented in the tool.
Also a great tool to work with

Vasaboden
Suecia
Alrededor de 2 meses usando la aplicación
Customily respondió 10 de octubre de 2024

Thank you so much for your review! 😊
We're happy to know that you've had a positive experience with our customer support and that you find value in our community.
We take every suggestion seriously, and it's great to read you appreciate that. We're constantly working to improve the tool, and your feedback plays a huge part in that.
If you need anything else, we're here to help!

18 de septiembre de 2024

This app is quite difficult with many features. But thanks to the development team and the support team, they have supported me a lot to improve my product. My questions are mostly answered quickly. However, sometimes I cannot contact the support team via Chatlive even though it is during business hours. But no problem, the support team is still very friendly and enthusiastic. Thank you to the whole team, hope the team will continue to develop stronger and have more diverse features for sellers.

Teesdily.com
Estados Unidos
5 meses usando la aplicación
Customily respondió 23 de septiembre de 2024

Thank you for your honest feedback! We're glad to hear that our support team has been helpful and responsive in improving your product experience.
We apologize for any inconvenience with the Live Chat availability during business hours, and we appreciate your understanding. Your suggestions for more diverse features are valuable, and we're always working to enhance our platform. Thank you for your support, and we look forward to continuing to grow with you!!

12 de noviembre de 2024

Very nice app and support! :)

Stilnest
Alemania
Alrededor de 2 años usando la aplicación
Customily respondió 13 de noviembre de 2024

Thank you so much for your review! 😊 We're happy that you're enjoying the app and that our support team could help. If you ever need assistance, we're here for you!

25 de septiembre de 2024

Customily is a great app for Shopify to be up to date with the market trends for customization products. The app has a lot of features, which will require time to learn, but very rapidly it's obvious, how much potential and opportunities it provides for the shop owners and designers. The support team is really amazing, for most of the questions there are already tutorials and solutions within the app, but the team is very patient in steering their users in the right direction or explain it extra if needed. Direct integration with many POD providers is a big plus. Thank you guys!

Art of Galom Shop
Alemania
27 días usando la aplicación
Customily respondió 26 de septiembre de 2024

Thank you so much for your kind words! 😍 We're happy to read that you're finding value in Customily and its features.
We understand that there's a learning curve, but it's great to know you recognize the potential it offers. We're especially happy that our support team has been helpful and that our integration with POD providers is making a positive impact.
Your feedback means a lot to us, and we're always here to help if you need anything further. Thanks again for choosing Customily! 💜

12 de diciembre de 2024

Very useful
efficient support
good service
solutions accurately
thanks a lot!!!!

Katherine Candle
Estados Unidos
6 días usando la aplicación
19 de septiembre de 2024

Hands down the best app we've found for product customization!

We are a manufacture. Customily's set of tools gave us the ability to personalize our products on ALL major platforms allowing our customers to easily get the orders customized and to their shops or homes quickly.

Support: AMAZING. Price: AMAZING

PhotoWeavers
Estados Unidos
5 meses usando la aplicación
Customily respondió 23 de septiembre de 2024

Thank you so much for your amazing review! 😍
We're thrilled to hear that Customily has been a game-changer for your product customization and that our tools have helped streamline the process across all platforms.
We truly appreciate your feedback and look forward to continuing to support your business!