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Cette application est parfaite pour une personnalisation poussée de produits. De plus le service client qui est vraiment efficace et réactif. Je recommande fortement !
Merci beaucoup pour votre avis positif ! 😊 Nous sommes ravis que notre application réponde parfaitement à vos besoins en matière de personnalisation de produits. Un grand merci également pour vos mots sur notre service client, nous faisons toujours de notre mieux pour vous accompagner efficacement. 🚀 N’hésitez pas à nous contacter si vous avez d’autres questions ou besoins. À très bientôt !
Jhofre Marquez was wonderful at helping us onboard. And he's been setting up weekly meetings to ensure Customly is fit for us. He's an incredibly diligent worker.
Thank you for your kind words! 🥰
We're thrilled to hear about your positive experience with Jhofre. He is indeed a dedicated and diligent team member, and we're glad he's been able to support you throughout the onboarding process.
If you ever need further assistance, don't hesitate to reach out!
I am at the beginning of my online store and cecilia helped me so much!
Sooo much better & more user friendly than other apps I tried. Helpful support too!
Thank you so much for your kind words! We're happy that you find our app user-friendly and that our support team has been helpful.
We're always here to assist and make your experience even better. If you ever need anything else, don't hesitate to reach out! 🤗
Working with Jhofre Marquez has made my experience with Customily genuinely great. I highly recommend Customily for your personalization needs. It's a great company with exceptional customer service.
Thank you so much for your kind words! 💜
We're happy to read that Jhofre made your experience with Customily exceptional. We truly appreciate your recommendation and are committed to continuing to provide outstanding service for all your personalization needs!
Great app, great support :)
Thank you for your review! 😊 We're so glad to read you're enjoying the app and finding our support helpful. If you ever have questions or need assistance, we're here to help!
Setting up customization options is straightforward, even if you’re not tech-savvy. The app integrates beautifully with my existing products, making the entire process smooth.
Your technicians were very patient and professional, and they made the product page of my custom jewelry appear perfectly. Thank you.
Thank you so much for your review! 💜
We're thrilled to hear that our technicians were able to assist you and that you're happy with how your product page turned out.
If you ever need further assistance, don't hesitate to reach out. We're always here to help!
Fantastic App. Any questions dealt with by Support (Julieta).
While I wanted to love this app because it is a bit easier than Teeinblue and has similar features, the fact that you still need to hire a Fiverr to help you is still frustrating. It's not simple to use and I am beyound frustrated. Especially when trying to save designs. This should be a BASIC feature.
Unfortunately, there is no way to save designs. Even when you do save it, your image and text just disappears, so that if you want to reuse the design on another POD item, you have to redesign the entire thing all over again.
Picture doing the same design repeatedly just to place it on 50 different items. It's incredibly frustrating and time consuming. While support was willing to send help docs, it doesn't change the fact that this basic feature doesn't work correctly. The app is also very misleading.
They boast that you can use the background remover and cartoonizer features. What they fail to mention, is that you will need to spend hundreds, maybe thousands of dollars more to connect to third party apps to use these features. So these features DON'T actually come with the app as they've listed. Do yourself a favor and look elsewhere for another product personalizer.