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I've been using Customily for a little over a month, and they may have the best support team out of any app I've used. They have guided me through every speedbump / issue I have faced and I can't thank them enough. The app has a small learning curve, but it is extremely powerful! I'd recommend Customily to anyone looking to create customizable products in their online shop.
Thank you so much for sharing your experience with Customily!
We're thrilled to hear that you've found our support team helpful and that you're enjoying the power of our app. We're dedicated to providing top-notch support and making sure our users have a smooth experience.
If you ever have any more questions or need assistance, don't hesitate to reach out!
The app offer great customizations and has helped our store grow really fast.
Still learning the ins and outs but the app is quite powerful. Designing your own POD template is easy.
Thank you for your review! We're glad to read you're finding the app powerful and easy to use for designing POD templates. If you ever have questions or need assistance as you continue exploring, our team is here to help! 😊
Customily is an amazing personalization app. You can do anything you want with it.
So, so, sooooo powerful!
Thank you for your review! We're happy to know that you're enjoying Customily and finding it powerful and versatile. If you ever have any questions or need assistance, don't hesitate to reach out. Happy customizing!
The app is great and has a lot of potential. It is quite complex to use and requires a lot of time to get familiar with, which is understandable given its many features. This app needs good and active customer service that is easily accessible. Unfortunately, my experiences with technical support have been poor. I have had several instances where I waited several days for a response to a simple question, and it feels like they are impossible to reach and uninterested in helping. This is a shame because the app itself is good, but the complex features require customer support that is readily available and willing to help.
Our experience with Customily has been exceptional. The user-friendly interface streamlines our customer support processes, while their unparalleled customer service ensures our team has the resources necessary to achieve success.
Thank you for sharing your positive feedback! :)
It's fantastic that our app has helped streamline your customer support processes and that our customer services have met your expectations.
We'll keep working hard to make the personalization journey as smooth as possible for our users!
If you need help with anything don't hesitate to let us know!
Hello my name is Stacy and I live in Maryland, United States. I would like to take the opportunity to say thank you to Mr. Federico Mosqueda part of the Customily Business Development Team. I had two opportunity of having to Demo Calls with him. One on January 30, and the second one today February 9th. He was diligent, patient, and very clear in explaining to me, and supporting me with my journey in learning how to personalize my own designs using Customily. Nevertheless, also teaching me how to use the the plethora of resources that Customily has already incorporated within the their app. I feel truly blessed of having this one on one support.
Hi Stacy! Thank you so much for taking the time to share your experience with Federico. We are thrilled to hear that you had such positive interactions with him during your Demo Calls.
We believe in empowering our customers to make the most of our platform, and it's fantastic to know that Federico not only guided you through the process but also introduced you to the wealth of resources available within our app.
Your kind words serve as a testament to our commitment to providing excellent customer service and support. We're grateful for the opportunity to assist you on your creative journey, and we look forward to continuing to support you every step of the way.
If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help!
Good app with great customization. The Customer service and Technical team are awesome! They helped get me back on track and provided great support. Thank you
Thank you for your kind words! :)
We're delighted to hear that you've had a positive experience with our team. Providing excellent customer service and technical support is always our priority, and we're thrilled to know that we were able to assist you effectively.
If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!
Your support is very good, the app is convenient and smooth for users, recommended to everyone, I hope the app will have full versions for woocommer and have a way to chat support directly on the app. Thank you!
Thank you for your positive feedback and for recommending our app! We're happy to hear that you find it convenient and smooth to use.
You'll be pleased to know that we're already working on a new version for WooCommerce ;)
Also, you can find a live chat support feature directly within the app, by clicking on the HELP button on the right corner. The live chat it's available from Monday to Friday, during EST and Vietnam business hours!
If you have any further questions or need help accessing the live chat, please feel free to reach out by email or in our Facebook community. We're always here to assist you!
Customily went the extra mile to help me get my shop and templates set up. They saved me days worth of work, and now my customers get a live preview of their customized Chill Blanket. Great support and easy to learn how to use the app. Thanks a million!
Thank you for your wonderful review!
We're happy to hear that our team was able to assist you in setting up your shop and templates efficiently. If you ever need further assistance or have any questions, please feel free to reach out. We're here to support you every step of the way. Thank you for choosing Customily!