Avis (220)

Note globale
4,6
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
17 octobre 2024

Sooo much better & more user friendly than other apps I tried. Helpful support too!

KrisPix
États-Unis
4 jours d’utilisation de l’application
Customily a répondu 18 octobre 2024

Thank you so much for your kind words! We're happy that you find our app user-friendly and that our support team has been helpful.
We're always here to assist and make your experience even better. If you ever need anything else, don't hesitate to reach out! 🤗

11 juillet 2024

Awesome Sauce!!! This app was like finding GOLD! Love it because the possibilities are pretty much endless. Also, the customer service support team does a great job. They are always willing to help and even share extra tips. Highly recommend trying them out.

Happy Paws Pet Candles Co.
États-Unis
3 mois d’utilisation de l’application
Customily a répondu 12 juillet 2024

Thank you so much for your glowing review! 🌟
We're thrilled to hear that you love our app and find the possibilities endless. Our support team works hard to provide the best help, so it's wonderful to know their efforts are appreciated. We truly value your recommendation and look forward to continuing to exceed your expectations! 😊

6 novembre 2024

Great app, great support :)

medgravyr
Suède
9 mois d’utilisation de l’application
Customily a répondu 7 novembre 2024

Thank you for your review! 😊 We're so glad to read you're enjoying the app and finding our support helpful. If you ever have questions or need assistance, we're here to help!

Modifié le 30 juin 2024

Love this app . its very powerful and not easy at first, but the team is great and always ready to help , when creating designs or playing with templates i just wish there was a bit more details on what does what , but so far i love what this app can do and priovide.

Designs From Luna
Canada
3 mois d’utilisation de l’application
Customily a répondu 1 juillet 2024

Luna, thank you for your kind review!
We understand that it might be a bit challenging at first, but we're working hard every day to improve our app, and we're glad our team has been able to assist you. Your feedback on needing more detailed explanations is precious to us.
Keep exploring and creating amazing designs—there's so much more to discover! We're here to help you each step of the way! :)

Modifié le 18 juillet 2024

The app offer great customizations and has helped our store grow really fast.

Leathering
États-Unis
7 mois d’utilisation de l’application
Modifié le 5 novembre 2024

Super profesional!!

Lafloid
Espagne
9 mois d’utilisation de l’application
Customily a répondu 22 octobre 2024

Thank you so much! Your review means a lot to us! 💜
If you need help with anything don't hesitate to contact us again!

16 octobre 2024

If you want to cancel the free trial they dont even allow it, you need to contact them so that they add the "billing section" to your account. Its a whole mess, shopify shouldnt allow this. Dont install

CasePrint
Estonie
Environ 24 heures d’utilisation de l’application
Customily a répondu 17 octobre 2024

You can absolutely uninstall the app at any time, there is no need to contact us to cancel! Simply uninstalling the app from your Shopify store will automatically stop any future billing.

The billing section part is for stores that are from other platforms, not Shopify, so maybe there was a misunderstanding there. If you have any other concerns or questions, feel free to reach out, and we’d be happy to help!

24 juin 2024

Comprehensive and detailed technology service for our custom merch business. Jose has helped us massively each step of the way with any of the tech issues.

LoyalTees
Royaume-Uni
Plus d'un an d’utilisation de l’application
Customily a répondu 25 juin 2024

Thank you so much for your kind words!
We're thrilled to know you're satisfied with Customily and that Jose could assist you effectively with your tech needs.
If you have any further questions or require additional support, please don't hesitate to reach out. We're here to help!

7 octobre 2024

La aplicación es muy buena! Me encantan todas las personalizaciones que se pueden hacer. Recibí excelente soporte con Jhofre Marquez. Me ayudaron a crear mis productos y la comunicación fue excelente. Muy satisfecha.

Tarla
Mexique
28 jours d’utilisation de l’application
Customily a répondu 10 octobre 2024

Hola! Muchas gracias por tu reseña! 🤩
Nos alegra saber que disfrutas de las herramientas que ofrece nuestra app y que tu experiencia con Jhofre fue tan positiva!
Trabajamos día a día para ofrecer un servicio de calidad y estamos aquí para ayudarte en lo que necesites. Gracias por confiar en Customily!

1 juillet 2024

The app is great and has a lot of potential. It is quite complex to use and requires a lot of time to get familiar with, which is understandable given its many features. This app needs good and active customer service that is easily accessible. Unfortunately, my experiences with technical support have been poor. I have had several instances where I waited several days for a response to a simple question, and it feels like they are impossible to reach and uninterested in helping. This is a shame because the app itself is good, but the complex features require customer support that is readily available and willing to help.

HaukkuHovi
Finlande
Environ un mois d’utilisation de l’application