Avis (258)

Note globale
4,5
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
Modifié le 3 décembre 2024

Fast communication and great customer service. Really great program :), The onboarding zoom was excellent.

Moontowne
États-Unis
2 mois d’utilisation de l’application
Customily a répondu 2 décembre 2024

Thank you for your kind words! We're so glad to hear you enjoyed our fast communication and customer service. We're here to help anytime you need! 💜

14 décembre 2024

Jhofre Marquez was wonderful at helping us onboard. And he's been setting up weekly meetings to ensure Customly is fit for us. He's an incredibly diligent worker.

Arete Pickleball
États-Unis
3 mois d’utilisation de l’application
Customily a répondu 16 décembre 2024

Thank you for your kind words! 🥰
We're thrilled to hear about your positive experience with Jhofre. He is indeed a dedicated and diligent team member, and we're glad he's been able to support you throughout the onboarding process.
If you ever need further assistance, don't hesitate to reach out!

19 octobre 2024

Great software and amazing support from Jhofre! There is definitely a learning curve with the app and it's easy to get to 90% but that last 10% is challenging the first time around. Jhofre shared screens and took my concept and made it reality - and showed me how to do it. I'm independent now but know that I have both the software and the support to get to selling some customized products!

JavaMania
États-Unis
3 mois d’utilisation de l’application
Customily a répondu 21 octobre 2024

Thank you so much for your review! 🤩
We're happy to know that you had a great experience with both the software and Jhofre's support. We understand that there can be a learning curve, and it's awesome to know Jhofre was able to help you and even empower you to handle things on your own.
We're here whenever you need us, and we can't wait to see your customized products in action!
Happy selling!

11 octobre 2024

The learning curve was/is steep, but once you get that down, It's very flexible with what it can do. I've gone through several web meetings with Jose and I wanted to do something that hadn't been done. Jose sorted it out, figured out the steps needed to make it work and It works perfectly.

Augusto has also been incredible, developing methods to get the final product figured out. They are very good to work with and I highly recommend.

It will constantly evolve, but this site is driven by customily, and its working perfectly.

https://racepacedesigns.com/

Race Pace Designs
États-Unis
2 mois d’utilisation de l’application
Customily a répondu 14 octobre 2024

Thank you so much for your thoughtful review! 🤗
We're thrilled to read that you've had a great experience with both Jose and Augusto. Our team always strives to go above and beyond to ensure that everything works perfectly for your specific needs, and it's great to know that we've been able to do that for you. We truly appreciate your recommendation and look forward to continuing to evolve with you as your business grows.

If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing Customily!

12 décembre 2024

Very useful
efficient support
good service
solutions accurately
thanks a lot!!!!

Katherine Candle
États-Unis
6 jours d’utilisation de l’application
22 octobre 2024

The support team member, Julieta, gave quick response to me and arrange the setup at their end so that I can use my Customily account in two Shopify stores in short time.

LDSGIFT
R.A.S. chinoise de Hong Kong
3 mois d’utilisation de l’application
Customily a répondu 24 octobre 2024

Thank you for sharing your experience! We're so glad Julieta could provide quick support and help set up your Customily account across both Shopify stores. We're committed to making the process as seamless as possible. Don't hesitate to reach out if you need any more assistance! 💜

16 décembre 2024

Cette application est parfaite pour une personnalisation poussée de produits. De plus le service client qui est vraiment efficace et réactif. Je recommande fortement !

Marinotte Design
France
Environ un mois d’utilisation de l’application
Customily a répondu 17 décembre 2024

Merci beaucoup pour votre avis positif ! 😊 Nous sommes ravis que notre application réponde parfaitement à vos besoins en matière de personnalisation de produits. Un grand merci également pour vos mots sur notre service client, nous faisons toujours de notre mieux pour vous accompagner efficacement. 🚀 N’hésitez pas à nous contacter si vous avez d’autres questions ou besoins. À très bientôt !

12 novembre 2024

Very nice app and support! :)

Stilnest
Allemagne
Plus de 2 ans d’utilisation de l’application
Customily a répondu 13 novembre 2024

Thank you so much for your review! 😊 We're happy that you're enjoying the app and that our support team could help. If you ever need assistance, we're here for you!

9 octobre 2024

Really good customer support that fixes almost any issue within a good time.
Also a great community where suggestions from customers (us) is taken seriously and being evaluated ...and if possible implemented in the tool.
Also a great tool to work with

Vasaboden
Suède
Environ 2 mois d’utilisation de l’application
Customily a répondu 10 octobre 2024

Thank you so much for your review! 😊
We're happy to know that you've had a positive experience with our customer support and that you find value in our community.
We take every suggestion seriously, and it's great to read you appreciate that. We're constantly working to improve the tool, and your feedback plays a huge part in that.
If you need anything else, we're here to help!

10 décembre 2024

I am at the beginning of my online store and cecilia helped me so much!

Rotkehlchen&Co
Allemagne
29 jours d’utilisation de l’application