Avis (260)

Note globale
4,5
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
26 décembre 2024

Although I have my entire site fot in with this app and it's too much to go back now and change it..they charge you for the service..THEN CHARGE YOU AGAIN WHEN THE CUSTOMER USES IT..$1 FOR EVERY SINGLE TRANSACTION PLUS 50/MONTH...WHICH IS OUTRIGHT REDICULOUS..do not use this service without realizing how much they are taking..absolutely insane..the software is very limited in usability to be ...

My Custom Designs
États-Unis
4 mois d’utilisation de l’application
20 décembre 2024

This app is not that good:
1. this app is my second time using it. I looked at it as having a 9 day trial left, but it turned out to be a straight up charge. Not a good way to unsubscribe and get charged.
2. it's not cost effective and the clips in the library are old. Requires you to buy or design clips from somewhere else.
3. the clips in the library in the app cannot be deleted, and after I ...

Nextuniq
États-Unis
Environ un mois d’utilisation de l’application
11 septembre 2024

While I wanted to love this app because it is a bit easier than Teeinblue and has similar features, the fact that you still need to hire a Fiverr to help you is still frustrating. It's not simple to use and I am beyound frustrated. Especially when trying to save designs. This should be a BASIC feature.

Unfortunately, there is no way to save designs. Even when you do save it, your image and text ...

Firefly Personalized Gifts
États-Unis
25 jours d’utilisation de l’application
16 octobre 2024

If you want to cancel the free trial they dont even allow it, you need to contact them so that they add the "billing section" to your account. Its a whole mess, shopify shouldnt allow this. Dont install

CasePrint
Estonie
Environ 24 heures d’utilisation de l’application
Customily a répondu 17 octobre 2024

You can absolutely uninstall the app at any time, there is no need to contact us to cancel! Simply uninstalling the app from your Shopify store will automatically stop any ...

3 mai 2024

I strongly advice you to never use that app. As a Shopify Plus customer you can be sure we know how things should work. But this app... Oh my god.. The team behind it is unwilling to hear about critical bugs. They just keep telling you to find "hacks" and "workarounds" instead of fixing things on their end.

As a business owner I always spend time first to learn the basics before I hire team ...

xsgifts
États-Unis
2 mois d’utilisation de l’application
Customily a répondu 7 juin 2024

Dear David, thank you for your feedback. We're deeply sorry that you had a bad experience with our app, is not in our spirit to be a problem for anyone, but a solution.
We ...

20 novembre 2024

Much too expensive for a personalization App!

Pet Lovers Boutique
États-Unis
5 minutes d’utilisation de l’application
6 avril 2024

It is not user-friendly. Confusing operation. It is not working properly. It takes time to load up. Poor customer support. Worst app ever.

ShopRuebri
États-Unis
5 jours d’utilisation de l’application
Customily a répondu 7 juin 2024

Hello Tiana! We're truly sorry that you had a bad experience with our app on your first use attempt. We work hard daily to be a solution for our users and assist them as best ...

15 septembre 2024

i coldnt publish a new product . it is just not working!!

sifantasi
Norvège
41 minutes d’utilisation de l’application
Customily a répondu 27 septembre 2024

Hello! We tried to contact you to offer assistance but it's impossible to reach you. Your website is not working either.

First of all, we're really sorry if you had a bad ...

21 août 2024

Bonjour je me suis fait facturer involontairement une somme de 45€ alors que j’avais rien demander j’attends un remboursement

RunFlow
France
29 jours d’utilisation de l’application
Customily a répondu 17 septembre 2024

Hello! We understand that you didn't want to use our app and issued a refund immediately. We've been trying to reach you to let you know during the past weeks, but we got no ...

Modifié le 4 mars 2025

Mais de um dia aguardando retorno do suporte com o aplicativo sem funcionar e perdendo vendas.

Digorestte
Brésil
12 mois d’utilisation de l’application
Customily a répondu 30 juillet 2024

Obrigado pelo seu feedback positivo! Ficamos muito felizes em saber que o nosso aplicativo está atendendo às suas necessidades e facilitando os pedidos em sua loja. Nossa ...