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The support team member, Julieta, gave quick response to me and arrange the setup at their end so that I can use my Customily account in two Shopify stores in short time.
Thank you for sharing your experience! We're so glad Julieta could provide quick support and help set up your Customily account across both Shopify stores. We're committed to making the process as seamless as possible. Don't hesitate to reach out if you need any more assistance! 💜
Great program to personalize your POD products. They even have premade designs that are easy to make your own, too! Some of the aspects take a little learning, but they provide tons of tutorials and videos on you tube to help you find your way. It's so worth it to learn because the finished products are amazing and customers love the attention to detail.
Thank you so much for your wonderful feedback! 😊
We're glad you're enjoying our personalization features and premade designs. We understand that there can be a bit of a learning curve, and it’s great to know our YouTube tutorials have been helpful. We keep working hard to make Customily the best possible!
Our team is also always available for assistance, so if you ever need anything, we’re here to help. Happy customizing! ✨
Great software and amazing support from Jhofre! There is definitely a learning curve with the app and it's easy to get to 90% but that last 10% is challenging the first time around. Jhofre shared screens and took my concept and made it reality - and showed me how to do it. I'm independent now but know that I have both the software and the support to get to selling some customized products!
Thank you so much for your review! 🤩
We're happy to know that you had a great experience with both the software and Jhofre's support. We understand that there can be a learning curve, and it's awesome to know Jhofre was able to help you and even empower you to handle things on your own.
We're here whenever you need us, and we can't wait to see your customized products in action!
Happy selling!
The learning curve was/is steep, but once you get that down, It's very flexible with what it can do. I've gone through several web meetings with Jose and I wanted to do something that hadn't been done. Jose sorted it out, figured out the steps needed to make it work and It works perfectly.
Augusto has also been incredible, developing methods to get the final product figured out. They are very good to work with and I highly recommend.
It will constantly evolve, but this site is driven by customily, and its working perfectly.
https://racepacedesigns.com/
Thank you so much for your thoughtful review! 🤗
We're thrilled to read that you've had a great experience with both Jose and Augusto. Our team always strives to go above and beyond to ensure that everything works perfectly for your specific needs, and it's great to know that we've been able to do that for you. We truly appreciate your recommendation and look forward to continuing to evolve with you as your business grows.
If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing Customily!
La aplicación es muy buena! Me encantan todas las personalizaciones que se pueden hacer. Recibí excelente soporte con Jhofre Marquez. Me ayudaron a crear mis productos y la comunicación fue excelente. Muy satisfecha.
Hola! Muchas gracias por tu reseña! 🤩
Nos alegra saber que disfrutas de las herramientas que ofrece nuestra app y que tu experiencia con Jhofre fue tan positiva!
Trabajamos día a día para ofrecer un servicio de calidad y estamos aquí para ayudarte en lo que necesites. Gracias por confiar en Customily!
Working with Jhofre Marquez has made my experience with Customily genuinely great. I highly recommend Customily for your personalization needs. It's a great company with exceptional customer service.
Thank you so much for your kind words! 💜
We're happy to read that Jhofre made your experience with Customily exceptional. We truly appreciate your recommendation and are committed to continuing to provide outstanding service for all your personalization needs!
Really good customer support that fixes almost any issue within a good time.
Also a great community where suggestions from customers (us) is taken seriously and being evaluated ...and if possible implemented in the tool.
Also a great tool to work with
Thank you so much for your review! 😊
We're happy to know that you've had a positive experience with our customer support and that you find value in our community.
We take every suggestion seriously, and it's great to read you appreciate that. We're constantly working to improve the tool, and your feedback plays a huge part in that.
If you need anything else, we're here to help!
Sooo much better & more user friendly than other apps I tried. Helpful support too!
Thank you so much for your kind words! We're happy that you find our app user-friendly and that our support team has been helpful.
We're always here to assist and make your experience even better. If you ever need anything else, don't hesitate to reach out! 🤗
Hands down the best app we've found for product customization!
We are a manufacture. Customily's set of tools gave us the ability to personalize our products on ALL major platforms allowing our customers to easily get the orders customized and to their shops or homes quickly.
Support: AMAZING. Price: AMAZING
Thank you so much for your amazing review! 😍
We're thrilled to hear that Customily has been a game-changer for your product customization and that our tools have helped streamline the process across all platforms.
We truly appreciate your feedback and look forward to continuing to support your business!
This app is quite difficult with many features. But thanks to the development team and the support team, they have supported me a lot to improve my product. My questions are mostly answered quickly. However, sometimes I cannot contact the support team via Chatlive even though it is during business hours. But no problem, the support team is still very friendly and enthusiastic. Thank you to the whole team, hope the team will continue to develop stronger and have more diverse features for sellers.
Thank you for your honest feedback! We're glad to hear that our support team has been helpful and responsive in improving your product experience.
We apologize for any inconvenience with the Live Chat availability during business hours, and we appreciate your understanding. Your suggestions for more diverse features are valuable, and we're always working to enhance our platform. Thank you for your support, and we look forward to continuing to grow with you!!