Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
27 september 2023

Excellent app for offering personalized product to our customers AND excellent support. Customily support is always quick in responding to our questions and resolving any issues we have had along the way.

Tippytoad
Verenigde Staten
5 maanden gebruiken de app
Customily heeft geantwoord 28 september 2023

Thank you so much for taking the time to share your positive experience with Customily! We're delighted to hear that you've had a great experience with our support team.

At Customily, we're committed to providing top-notch support and ensuring our users have a smooth and successful experience. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out!

8 juni 2023

The most flexible and powerful way to add personalization to your products. Although there is a learning curve, the Customily team is there for you to train and support you through each step of the way. A class act all around!

Josato & Co.
Verenigde Staten
10 maanden gebruiken de app
Customily heeft geantwoord 9 juni 2023

Thanks for your review and support! We're happy to have you onboard and to help you through your personalization journey so you can make the most of our app!
If you need further help, you know how to reach us! Let's keep growing together! :)

Bewerkt 16 juni 2023

I got the app and had an issue customizing the product. I reached out to Josema with Customily and his customer service was above and beyond! He walked me through the process and extended my free trial. They have outstanding customer service! It's a little bit of a learning curve, but when you have a problem you can always reach out to them and they will answer your question. Josema has good communication skills and extensive knowledge about the products and services offered by his company. I can't wait to scale my business and write more positive reviews.

Irresistible Trend
Verenigde Staten
Ongeveer een maand gebruiken de app
Customily heeft geantwoord 16 juni 2023

Thank you so much for sharing your positive experience with us!
We're thrilled to hear that our customer service, particularly through Josema, exceeded your expectations. Providing exceptional support and guidance is a top priority for us, so it's wonderful to know that we were able to assist you.
If you ever need further assistance, please don't hesitate to reach out to us.

15 juni 2023

Love this app so much. Best app and the best customer service I ever experienced.
Assurance all needs you to do. Customer service replies so fast and enthusiastically finds solutions for clients.

LuvinGrace Store
Vietnam
Ongeveer 2 jaar gebruiken de app
Customily heeft geantwoord 16 juni 2023

Thank you for sharing your wonderful experience with our app!
We're thrilled to know that you love it and consider it the best. Delivering exceptional customer service is one of our top priorities, and we're glad to know that our team was able to assist you promptly and enthusiastically.
If you need further help don't hesitate to reach us again! :)

Bewerkt 6 juni 2023

Fed is amazing! Best customer service ever. He really went beyond to help me figure it out! Highly highly recommend - everyone should get this!!! Big shot out!!!! Lots and lots of love and appreciation

Martina was also very kind and very amazing. She was very calm and helped fix my problem quickly. Thank you so much!

Brunch
Verenigde Staten
29 dagen gebruiken de app
Customily heeft geantwoord 5 juni 2023

Thanks for your kind review and support! We're happy to be of service and to help you make the most of our app!
If you need further help don't hesitate to let us know! :)

10 augustus 2023

Great customisation app with so many options and a very responsive team! Thank you for all your help!

The Go-To
Verenigd Koninkrijk
Meer dan een jaar gebruiken de app
Customily heeft geantwoord 14 augustus 2023

Thank you so much for your kind words! We're thrilled to hear that you're enjoying Customily! Our team is dedicated to providing the best experience possible, and we're glad to know that our responsiveness has been helpful to you. If you have any more questions or need further assistance, don't hesitate to reach out. Your support means a lot to us! :)

6 juni 2023

Such an easy way to integrate my shopify products for my customers to personalize their own with so many options to choose from. Also they have an amazing support team who are very quick to reply and help out

Custom Cases
Verenigd Koninkrijk
25 dagen gebruiken de app
Customily heeft geantwoord 6 juni 2023

Thanks for your review! We're so happy that you're enjoying our app!
If you need further help you know how to reach us! :D

19 juni 2023

Customily is a game changer for my POD business and personalization has increased my AOV Customily Support Team has been remarkable. From the moment I reached out for assistance, their exceptional service and dedication left me thoroughly impressed.
The one:one training with Josema Rodriguez has exceeded my expectation. He takes his time to explain the system and provide accurate and comprehensive solutions when I have had issues with my products. At one point, he helped me with my design on Photoshop to resolve the issue of an image size on a shirt . This personal touch left a lasting impression on me and further solidified my belief in their commitment to customer satisfaction.

Heshima Jewels
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
Customily heeft geantwoord 19 juni 2023

Thank you so much for your fantastic review of Customily! :)
We're thrilled to hear that our platform has been a game-changer for your POD business. We strive to provide exceptional support and it's wonderful to know that our Support Team has been remarkable in assisting you.

We're delighted that your one-on-one training with Josema exceeded your expectations. We believe in providing a personalized touch to our support, and it's fantastic to know that this experience left a lasting impression on you. Your feedback further reinforces our commitment to delivering top-notch customer satisfaction.

Thank you once again for your kind words. If you ever need further assistance, please don't hesitate to reach out to our dedicated support team!!

6 juni 2023

Customily has exceeded my expectations! The app's intuitive interface makes customization a breeze. The range of design options is impressive, and the real-time previews ensure customers get exactly what they want. Seamless integration with Shopify and top-notch customer support make Customily a must-have for any e-commerce business.

Memorial Gifts 4u
Singapore
18 dagen gebruiken de app
Customily heeft geantwoord 6 juni 2023

Thank you so much for your review! Your kind words encourage us to keep growing and deliver an ever-better solution for our users!! We'll keep working hard to offer the best solution possible for product personalization!

13 juli 2023

I really like selling personalized products, I choose Customily and find it very right, easy to use, enthusiastic support

Personnalisezmoi
Vietnam
8 maanden gebruiken de app
Customily heeft geantwoord 17 juli 2023

Thank you for your positive review! We're delighted to hear that you enjoy selling personalized products and that Customily has met your expectations. Our team is committed to providing a user-friendly experience and enthusiastic support, so it's great to know that you found our platform easy to use and received helpful assistance. If you have any further feedback or questions, please don't hesitate to reach out. We appreciate your support!