Recensioner (217)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
Redigerat 13 juli 2022

This function is very easy to use. The customer service explanation is more patient. It would be even better if you could add a tutorial for beginners.

pancustom
Kina
Ungefär 2 månader användning av appen
Customily svarade 13 juli 2022

We are very sorry that the language has been giving you trouble. Although our app is not natively built in Chinese, it can be easily translated. Our support team has tried to contact you several times to send you instructions, but hasn't heard back from you. Here is a look at how you can translate the entire app with one click. https://imgur.com/fs1N4O0

Anyway, we are happy to see that despite the language barriers, you were able to create a lot of personalization for your products. They are looking great :)
If you still want to switch the app to Chinese, please message us at support@customily.com so we can share the instructions.

Redigerat 20 mars 2023

Customily is a fantastic app that provides an excellent solution for businesses looking to offer personalized products to their customers. The app is incredibly user-friendly and easy to navigate, making it simple for even the least tech-savvy individuals to set up and manage their own product customization options.

One of the things I love most about Customily is the wide range of customization options it offers. Whether you're looking to offer customized apparel, phone cases, or home decor items, Customily has everything you need to create unique, one-of-a-kind products that your customers will love.

In addition to its impressive customization capabilities, Customily also provides excellent customer support. The team is always available to answer any questions or concerns, and they are quick to respond and resolve any issues that may arise.

Overall, I would highly recommend Customily to any business looking to offer personalized products to their customers. With its user-friendly interface, extensive customization options, and excellent customer support, Customily is truly the best app of its kind on the market today.

DENMARY
Storbritannien
Ungefär 2 månader användning av appen
17 mars 2023

Customily is one of the best apps I have come acros. If not THE best! And as for the support, they are there whenever you need and the level of service is out of this world. Could not be happier, and a shout out to Julieta who helped me with a bunch of things with just a few clicks of some buttons. Magic!

Testing store
Sverige
Ungefär 2 månader användning av appen
Customily svarade 17 mars 2023

Thanks for your review and support! :)
We're happy to be of help, please let us know if you need more assistance while learning how to use our app! It's great to have you on board!

27 juli 2022

I used this app to create custom puzzle options for our website, Jose was very knowledgeable and helpful.

TEST-Whitemountainpuzzles.com
USA
Ungefär 2 månader användning av appen
Customily svarade 8 augusti 2022

Thanks for your kind review! We're happy to know that Jose has been helping you so much. If you need more assistance don't hesitate to ask!

31 mars 2023

I have found Customily personalisation app to be one of the best so far so good. Much easier to use than i thought.
I have tried several apps and admit support is the next biggest thing apart from a well needed clever app to move forward in your project build.
I used their support chat and realised they are in a different time zone to the UK I waited and my patients paid off. Cecilia has offered excellent support who understands the app and with great depth. Cecilia helped several times and was a pleasure, believe me the wait was worth it. I would highly recommend them to anyone who is serious about finding and solving the personalisation struggle for your store. Big Thanks

nameprint
Storbritannien
Ungefär en månad användning av appen
Customily svarade 31 mars 2023

Thank you so much for your kind review :)
For us, it's a pleasure to help you so you can make the most of our app.
Thanks for your support and we wish to continue working together for a very long time!

Redigerat 16 juni 2023

I got the app and had an issue customizing the product. I reached out to Josema with Customily and his customer service was above and beyond! He walked me through the process and extended my free trial. They have outstanding customer service! It's a little bit of a learning curve, but when you have a problem you can always reach out to them and they will answer your question. Josema has good communication skills and extensive knowledge about the products and services offered by his company. I can't wait to scale my business and write more positive reviews.

Irresistible Trend
USA
Ungefär en månad användning av appen
Customily svarade 16 juni 2023

Thank you so much for sharing your positive experience with us!
We're thrilled to hear that our customer service, particularly through Josema, exceeded your expectations. Providing exceptional support and guidance is a top priority for us, so it's wonderful to know that we were able to assist you.
If you ever need further assistance, please don't hesitate to reach out to us.

19 juli 2023

So far I love this app, still learning but the customer is excellent!! Thank you for being there! Great App :)

Colorful Cupid
USA
Ungefär en månad användning av appen
Customily svarade 21 juli 2023

Thank you so much for your wonderful review! We're delighted to hear that you're loving our app!
Learning a new app can sometimes be a journey, but we're here to support you every step of the way. If you have any questions or need assistance, don't hesitate to reach out to our support team. We appreciate your kind words and look forward to being there for you whenever you need us!

30 december 2022

Una aplicación realmente increíble. Tras probar prácticamente todas las aplicaciones para personalización de producto y print on demand, definitivamente la más versátil y completa.

Tiene tantas opciones que no te la acabas, pero a la vez, crear un diseño y un producto nuevo es realmente sencillo cuando le pillas el truco. Además perfectamente conectada con los principales proveedores de print on demand para automatizar todo el proceso si es lo que necesitas.

Como colofón, un servicio de soporte y de atención rápido y supereficaz.

Si hubiese 10 estrellas se las pondría.

THERTIN
Spanien
Ungefär en månad användning av appen
Customily svarade 30 december 2022

Gracias Pascual por tu reseña y tu apoyo!
Es realmente un placer trabajar con usuarios como tu! Aquí estamos para lo que necesites!
Feliz 2023, y que tengas un gran año!

6 oktober 2022

Amazing App which I would highly recommend to others! It was the missing piece for our business. The Customer Support is Super Helpful and the App itself is nothing short of Amazing. Thank you, Customily :)

Katie J Design and Events
Australien
Ungefär en månad användning av appen
Customily svarade 6 oktober 2022

Thanks for your kind review :)
We're super happy to be helpful to you and your business! Let's keep growing together!!

Redigerat 18 juli 2023

tôi chưa thực sự làm quen hết với các tính năng của app, mặc dù đội ngũ support rất tốt tuy nhiên vẫn có rất nhiều điều khiến tôi thấy khó hiểu, có lẽ tôi cần thêm thời gian để tìm hiểu sâu hơn về những chức năng của app.

My Store
Vietnam
29 dagar användning av appen
Customily svarade 17 juli 2023

Cảm ơn bạn về phản hồi của mình. Chúng tôi rất đánh giá cao những lời khen ngợi về đội ngũ hỗ trợ của chúng tôi. Chúng tôi hiểu rằng việc học và hiểu rõ tất cả các tính năng của ứng dụng của chúng tôi có thể mất thời gian, và chúng tôi luôn sẵn sàng hỗ trợ bạn mọi lúc. Nếu bạn có bất kỳ câu hỏi cụ thể hoặc cần hướng dẫn thêm về bất kỳ chức năng nào, xin đừng ngần ngại liên hệ với đội ngũ hỗ trợ của chúng tôi. Chúng tôi sẽ rất vui lòng cung cấp sự trợ giúp bổ sung và giúp bạn tìm hiểu kỹ hơn về các tính năng của ứng dụng. Cảm ơn bạn đã chọn ứng dụng của chúng tôi!