Recensioner (204)

Helhetsomdöme
4,5
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
24 juni 2024

Comprehensive and detailed technology service for our custom merch business. Jose has helped us massively each step of the way with any of the tech issues.

LoyalTees
Storbritannien
Mer än ett år användning av appen
Customily svarade 25 juni 2024

Thank you so much for your kind words!
We're thrilled to know you're satisfied with Customily and that Jose could assist you effectively with your tech needs.
If you have any further questions or require additional support, please don't hesitate to reach out. We're here to help!

Redigerat 18 juli 2024

The app offer great customizations and has helped our store grow really fast.

Leathering
USA
7 månader användning av appen
29 maj 2024

Although there is a huge learning curve for this app, and it's a bit pricey, the customer support is second to none! They go above and beyond to help me 'fix' my designs, which I almost always have to do. I also think the graphics and capabilities far surpass other customization apps. I appreciate having a weekly live class to attend and rely heavily on the YouTube replays.

Any Gift For You
USA
Ungefär ett år användning av appen
Customily svarade 31 maj 2024

Thank you so much for your thoughtful review!
We're delighted to hear that our customer support team has been able to assist you effectively and that you're finding value in the weekly live classes and YouTube replays.
We understand that the learning curve can be steep, and we're continuously working on improving the user experience to make it more intuitive!
Please don't hesitate to reach out if you have any further suggestions or need more assistance. Happy customizing!

11 september 2024

Setting up customization options is straightforward, even if you’re not tech-savvy. The app integrates beautifully with my existing products, making the entire process smooth.

Swing City Golf
USA
4 dagar användning av appen
1 juli 2024

The app is great and has a lot of potential. It is quite complex to use and requires a lot of time to get familiar with, which is understandable given its many features. This app needs good and active customer service that is easily accessible. Unfortunately, my experiences with technical support have been poor. I have had several instances where I waited several days for a response to a simple question, and it feels like they are impossible to reach and uninterested in helping. This is a shame because the app itself is good, but the complex features require customer support that is readily available and willing to help.

HaukkuHovi
Finland
Ungefär en månad användning av appen
21 juni 2024

Customily is an amazing personalization app. You can do anything you want with it.

So, so, sooooo powerful!

Family Gift Mall
USA
Mer än ett år användning av appen
Customily svarade 24 juni 2024

Thank you for your review! We're happy to know that you're enjoying Customily and finding it powerful and versatile. If you ever have any questions or need assistance, don't hesitate to reach out. Happy customizing!

16 maj 2024

Amazing App!! Not enough words to thank team. Really appreciate all help and support. This has helped us elevate our designs with the personalization options. It has reduced our processing times, increased our conversions, and helped us scale multiple stores. Special thanks to Ceci, Jose, Flor, Luciana, Brian and Alejandro for one-one support whenever needed. They are so fast with updates, with new updates like integration with Etsy and Amazon takes this app to whole new level. Their easy to use designs within apps, helps us to launch new designs faster and gives us edge over our competitors.

Twisty Designs
USA
8 månader användning av appen
Customily svarade 17 maj 2024

Thank you so much for your kind review! :)
We are happy to know that our app has made such a positive impact on your business. We are dedicated to providing timely updates and valuable features (like Etsy and Amazon as you mentioned) to help our users stay ahead of the competition.
Your feedback motivates us to continue improving and delivering the best possible experience. Thanks again for your support!

5 juni 2024

Thank you for creating this app. I am new and just learning how to use it. The Youtube videos are great. The Live sessions are very informative. I needed more understanding about the app than the support person could convey to me, so they set me up for a live one on one training call. That call was Awesome. Plenty of help available if you need it. I am glad I choose to use this app and highly recommend it.

RedLipsVixen.store
USA
Ungefär 2 månader användning av appen
Customily svarade 6 juni 2024

Thank you so much for your wonderful review!
We're so happy to read that you're finding our YouTube videos and Live Sessions helpful :D you're welcome to join us anytime you want!
We work hard to ensure all our users have the resources and assistance they require. If you have any further questions or need more help, please don't hesitate to reach out!
We're here for you, and we're glad you chose our app.
Happy customizing!

22 april 2024

This app is incredible, our customer really likes it because it allows them to customize their personlization. It has some awesome features and there has many updates over time that help users more convenient during process. One thing I am totally satisfied is the customer support, they are very helpful and friendly. They solve my problem in very fast and professional way. Give my thumbs-up to this team. Keep going!!!

Jesuspirit
Vietnam
Mer än 2 år användning av appen
Customily svarade 24 april 2024

Thank you so much for your glowing review! :D
We're happy to know that you're enjoying our app and that it's meeting your customer's needs. Our team works hard to continuously improve and add new features to enhance the user experience, so it's fantastic to hear that you've noticed and appreciated these efforts.
We'll definitely pass along your thumbs-up to the team! ;)
Thanks again for your kind support!!

24 maj 2024

Your support is very good, the app is convenient and smooth for users, recommended to everyone, I hope the app will have full versions for woocommer and have a way to chat support directly on the app. Thank you!

Dressvow
USA
Ungefär 2 månader användning av appen
Customily svarade 27 maj 2024

Thank you for your positive feedback and for recommending our app! We're happy to hear that you find it convenient and smooth to use.

You'll be pleased to know that we're already working on a new version for WooCommerce ;)
Also, you can find a live chat support feature directly within the app, by clicking on the HELP button on the right corner. The live chat it's available from Monday to Friday, during EST and Vietnam business hours!

If you have any further questions or need help accessing the live chat, please feel free to reach out by email or in our Facebook community. We're always here to assist you!