Recensioner (249)

Helhetsomdöme
4,5
Antal per omdömesnivå
  • 89 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
Redigerat 20 mars 2023

Customily is a fantastic app that provides an excellent solution for businesses looking to offer personalized products to their customers. The app is incredibly user-friendly and easy to navigate, making it simple for even the least tech-savvy individuals to set up and manage their own product customization options.

One of the things I love most about Customily is the wide range of customization options it offers. Whether you're looking to offer customized apparel, phone cases, or home decor items, Customily has everything you need to create unique, one-of-a-kind products that your customers will love.

In addition to its impressive customization capabilities, Customily also provides excellent customer support. The team is always available to answer any questions or concerns, and they are quick to respond and resolve any issues that may arise.

Overall, I would highly recommend Customily to any business looking to offer personalized products to their customers. With its user-friendly interface, extensive customization options, and excellent customer support, Customily is truly the best app of its kind on the market today.

DENMARY
Storbritannien
Ungefär 2 månader användning av appen
17 mars 2023

Customily is one of the best apps I have come acros. If not THE best! And as for the support, they are there whenever you need and the level of service is out of this world. Could not be happier, and a shout out to Julieta who helped me with a bunch of things with just a few clicks of some buttons. Magic!

Testing store
Sverige
Ungefär 2 månader användning av appen
Customily svarade 17 mars 2023

Thanks for your review and support! :)
We're happy to be of help, please let us know if you need more assistance while learning how to use our app! It's great to have you on board!

27 juli 2022

I used this app to create custom puzzle options for our website, Jose was very knowledgeable and helpful.

TEST-Whitemountainpuzzles.com
USA
Ungefär 2 månader användning av appen
Customily svarade 8 augusti 2022

Thanks for your kind review! We're happy to know that Jose has been helping you so much. If you need more assistance don't hesitate to ask!

17 oktober 2022

I like how this app functions; overall, it is well-designed. It might be one of the better apps out there for personalization, however, there are so many bugs with this app, and it constantly goes down, which results in a lot of lag and often causes the personalization options to not even show up on my website. On top of that, I have messaged them about a bug (it adds a huge gap on my slider when a user is flipping between different variants) and after 2 weeks they still haven't resolved the issue. Maybe give them a year or two and they'll actually come up with a polished product, but for now, it's too expensive and not worth it.

weddingbabe
Kanada
Ungefär 2 månader användning av appen
7 september 2021

No replay of support mail, options getting messy not follow its name. Product cant connect to template

jacktheunicorn
USA
Ungefär en månad användning av appen
Customily svarade 7 september 2021

Hi Jack, I'm sorry you had this experience. Cecilia from our support team tried contacting you by email with no response. https://i.imgur.com/gB9lgNh.png

Could you please send us a message to support@customily.com? Our team of designers and developers is ready to help with whatever you need. Your templates are working perfectly, so it's probably a small detail or setting that needs to be adjusted. :)

Best,
Martina

31 mars 2023

I have found Customily personalisation app to be one of the best so far so good. Much easier to use than i thought.
I have tried several apps and admit support is the next biggest thing apart from a well needed clever app to move forward in your project build.
I used their support chat and realised they are in a different time zone to the UK I waited and my patients paid off. Cecilia has offered excellent support who understands the app and with great depth. Cecilia helped several times and was a pleasure, believe me the wait was worth it. I would highly recommend them to anyone who is serious about finding and solving the personalisation struggle for your store. Big Thanks

nameprint
Storbritannien
Ungefär en månad användning av appen
Customily svarade 31 mars 2023

Thank you so much for your kind review :)
For us, it's a pleasure to help you so you can make the most of our app.
Thanks for your support and we wish to continue working together for a very long time!

Redigerat 16 juni 2023

I got the app and had an issue customizing the product. I reached out to Josema with Customily and his customer service was above and beyond! He walked me through the process and extended my free trial. They have outstanding customer service! It's a little bit of a learning curve, but when you have a problem you can always reach out to them and they will answer your question. Josema has good communication skills and extensive knowledge about the products and services offered by his company. I can't wait to scale my business and write more positive reviews.

Irresistible Trend
USA
Ungefär en månad användning av appen
Customily svarade 16 juni 2023

Thank you so much for sharing your positive experience with us!
We're thrilled to hear that our customer service, particularly through Josema, exceeded your expectations. Providing exceptional support and guidance is a top priority for us, so it's wonderful to know that we were able to assist you.
If you ever need further assistance, please don't hesitate to reach out to us.

19 juli 2023

So far I love this app, still learning but the customer is excellent!! Thank you for being there! Great App :)

Colorful Cupid
USA
Ungefär en månad användning av appen
Customily svarade 21 juli 2023

Thank you so much for your wonderful review! We're delighted to hear that you're loving our app!
Learning a new app can sometimes be a journey, but we're here to support you every step of the way. If you have any questions or need assistance, don't hesitate to reach out to our support team. We appreciate your kind words and look forward to being there for you whenever you need us!

20 juli 2021

The best personalization app I’ve tried (and I tried quite a few!). Fast and reliable. Their support team is great, they answer and solve things almost immediately.
It does have a learning curve, but once you grasp it, it’s quite simple to set products and campaigns. Their quick tutorial videos also help a lot.

PersonalFury
Vietnam
Ungefär en månad användning av appen
30 december 2022

Una aplicación realmente increíble. Tras probar prácticamente todas las aplicaciones para personalización de producto y print on demand, definitivamente la más versátil y completa.

Tiene tantas opciones que no te la acabas, pero a la vez, crear un diseño y un producto nuevo es realmente sencillo cuando le pillas el truco. Además perfectamente conectada con los principales proveedores de print on demand para automatizar todo el proceso si es lo que necesitas.

Como colofón, un servicio de soporte y de atención rápido y supereficaz.

Si hubiese 10 estrellas se las pondría.

THERTIN
Spanien
Ungefär en månad användning av appen
Customily svarade 30 december 2022

Gracias Pascual por tu reseña y tu apoyo!
Es realmente un placer trabajar con usuarios como tu! Aquí estamos para lo que necesites!
Feliz 2023, y que tengas un gran año!