整体评分
4.8
每个评分等级的数量
  • 92% 的评分是 5 星
  • 2% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2023年12月5日

One of the worst apps I ever worked on
They don't have auto-save features, after working for 3 hours and my connection failed, I had to start all over again and this is not the first , second or third time this would be happening.
Secondly the app loads very slow

Pinnacle Dreamland
美国
3个月 人在使用应用
Customily已回复 2024年2月12日

We're sincerely sorry to hear about your frustrating experience with our app.

Your feedback is incredibly valuable to us, and we're actively working on improving these aspects of our app to provide a smoother and more efficient user experience. We appreciate you bringing these issues to our attention and will prioritize addressing them in our future updates.

Having said that, we're happy that you're still using our app, so whenever you're available for a call just let us know.
We'd love to learn more about your needs and identify areas for improvement since we're committed to making your experience with our app as seamless as possible.

2023年12月18日

Amazing Josema was amazing help in learning how to use the app

Belamoda Co.
美国
4个月 人在使用应用
Customily已回复 2023年12月19日

Thanks for your review, Laura!
We're happy to read that Josema has been of help to you, he's amazing!
If you need further assistance don't hesitate to let us know! Have a wonderful end of the year! :)

2023年11月17日

I absolutely recommend this app. They have top notch customer service and they will go above and beyond to help you with any issues. They reached back out immediately and even got on a zoom call with me personally to walk me through my issue step by step, found an issue in the code on my Shopify store and fixed within an hour!! Jose is amazing and super easy going and explains things thouroughly for you to understand and he also recorded the session for me so I could go back and watch at any time. They also have step by step videos on Youtube you can watch at any time for several different features.

GrabSomeMerch
美国
4个月 人在使用应用
Customily已回复 2023年11月20日

Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that you had a great encounter with our customer service, especially with Jose. It's our commitment to go above and beyond for our users, and we're delighted that our team was able to promptly assist you.

If you ever have more questions or need further assistance, please don't hesitate to reach out. We value your feedback and are here to support you. Thank you again for recommending our app!

2023年12月29日

Very good app. The support is excellent and very fast! The tutorials and live sessions are very helpfull. Love this apo

PersonalGlasses
荷兰
15天 人在使用应用
Customily已回复 2024年1月2日

Thank you so much for your positive feedback!
We're thrilled to hear that you're enjoying our app and finding the support, tutorials, and live sessions helpful. Our team works hard to provide a seamless experience for our users, and your encouraging words motivate us to keep delivering top-notch service. If you ever have any questions or suggestions, feel free to reach out. We appreciate your support!

2024年1月22日

Outils excellent il m'est d'une grande aide pour mes créations et l'equipe customily est très réactive et agréable :)

CreativeGear
法国
3个月 人在使用应用
Customily已回复 2024年1月23日

Merci beaucoup pour votre retour positif !
Nous sommes ravis d'apprendre que nos outils vous sont d'une grande aide dans vos créations. Chez Customily, nous nous efforçons de fournir des solutions de qualité et de garantir la satisfaction de nos utilisateurs. Votre appréciation de notre équipe réactive et agréable nous encourage à maintenir notre engagement envers un excellent service client. N'hésitez pas à nous contacter si vous avez d'autres besoins ou questions. Merci encore pour votre confiance !

2023年12月21日

Customily hielp me om mijn shop eenvoudig te integreren met top aanbieders van print-on-demand en stelde me in staat om personalisatie door de gebruiker aan te bieden op mijn site. Customily maakt zijn beloften waar op het gebied van gebruiksvriendelijkheid en efficiënte, snelle klantenservice. Met deze app kan ik me onderscheiden van de massa en echte klantbetrokkenheid creëren. Nogmaals bedankt voor de geweldige ondersteuning.

happyzappy
比利时
3个月 人在使用应用
Customily已回复 2023年12月22日

Heel erg bedankt voor je prachtige review!
Ons team streeft er altijd naar om beloften waar te maken, vooral op het gebied van gebruiksvriendelijkheid en efficiënte klantenservice. Het doet ons goed te weten dat je tevreden bent met de snelheid en kwaliteit van onze ondersteuning.

Als je verdere vragen hebt of als er iets is waarmee we je kunnen helpen, staan we altijd voor je klaar. Nogmaals bedankt voor je positieve feedback!

2023年8月24日

After trying several customisation apps, I found Customily to be the best regarding value, price, service, and robustness. I had many technical issues to accommodate, and the app needed to be fully functional and cost-effective without hidden fees. I truly thought I would never find the right app because of my requirements. But after much testing, Customily worked well and delivered on its promise without problems. The con of this app is that sometimes it is challenging to set up your custom products when one is a beginner. But the support I have received has been fantastic. I actually like to play and experiment with it. Customily is great! It's super to be using it again. Thank you.

Artzza
美国
10个月 人在使用应用
Customily已回复 2023年8月28日

Thank you for sharing your experience with Customily! We're delighted to hear that you've found our app to be the best fit for your customization needs.
We understand that setting up custom products can be a bit challenging, especially for beginners. However, we're thrilled that our support team was able to assist you effectively. We're here to help and guide you through any hurdles you might encounter on your customization journey.

Thank you for your trust in Customily. If you have any questions or need further assistance, please don't hesitate to reach out. Happy customizing!

2023年12月14日

Parece que esta aplicación se hizo exactamente para cumplir nuestras necesidades, nos gusta bastante y estamos emocionadas por sacarle todo el provecho! Tiene todo lo que hemos querido personalizar y más! Gracias equipo Customily

TheFace
墨西哥
26天 人在使用应用
Customily已回复 2023年12月15日

Gracias por compartir tus comentarios positivos! Nos encanta saber que están satisfechos con nuestra aplicación!
Estamos aquí para ayudarlos en cada paso del camino, así que si alguna vez tienen preguntas o sugerencias adicionales, no duden en ponerse en contacto con nosotros. Esperamos seguir cumpliendo con sus expectativas y superarlas en el futuro! :)

2023年7月20日

Highly recommend! Customily is a top-notch app that serves most of the existing requirements you ask for in personalizing POD products. The feature are up-to-date and the support agents work with great attitude and timely manner. There are of course some hiccups during the utility of the app like maintenance or down system, but they take a reasonable time to handled and resolved. In general, we really appreciate Customily and hope we can have more new features in the future.

Climo
捷克
接近2年 人在使用应用
Customily已回复 2023年7月21日

Thank you so much for your fantastic review and for recommending Customily! We're thrilled to hear that our app meets your requirements and serves your needs for personalizing POD (Print-On-Demand) products.

Our development team is actively working on bringing exciting updates to the app, so you can expect even more functionalities and improvements in the future.
We're dedicated to delivering a top-notch app, and your positive feedback motivates us to keep improving.

If you ever have any suggestions or feedback, please feel free to share them with us. We're grateful for your support, and we look forward to providing you with an even better experience as we move forward :)

2023年8月1日

Customily is a game-changer for our store! The level of customization is unparalleled, and our customers love how easy it is to personalize their purchases. The user-friendly interface makes creating unique designs a breeze. Plus, the app is reasonably priced, making it a cost-effective solution for our business.

One of the best features is the seamless integration between design and production. The quick and convenient link ensures that our custom products are made and shipped in no time. The support team is also outstanding, always ready to assist and address any questions promptly.

Highly recommended for any store looking to boost customer satisfaction with personalized products. Thank you

Jourtee
美国
4个月 人在使用应用
Customily已回复 2023年8月2日

Thank you so much for your wonderful review of Customily!
We're thrilled to hear that our platform has had such a positive impact on your store.
Our support team works hard to provide excellent assistance, and we're happy to see their efforts have been recognized. Your recommendation means a lot to us, and we'll continue working to deliver the best service possible.
If you ever need further assistance or have any suggestions, feel free to reach out. We're here to support you every step of the way.
Thank you for choosing Customily!