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Lovely support, always ready to help!
Obviously, if you want to take designs, product bases etc. to a 'next level' experience, there is a learning curve. But many YouTube videos are available, and also a help-section in the app.
Recently, new 'onboarding-sessions' were added also.
And because the possibilities are so enormous within the app, and sometimes a bit overwhelming, I'm glad the team is there to assist and guide. Overall, very happy!
Thank you so much for your thoughtful review! 💜
We're happy to know that you've had a positive experience with our support team. We understand that our app's vast features can feel overwhelming at first, so we’ve focused on creating resources like YouTube tutorials, a help section, and our new onboarding sessions to make the learning curve smoother. It's wonderful to know these resources are helpful, and our team is always here to assist you every step of the way. Thank you for choosing us to elevate your designs and products! 🤗
Jose was incredibly helpful with us while creating our first product. The app is very user friendly from both the customer and business sides. Maybe one of the easiest apps when it comes to a Product Personalizer/Customizer.
Thank you for your kind words!
We're happy to know that Jose was able to assist you effectively and that you find the app user-friendly. Making the personalization process seamless for both businesses and customers is our top priority.
If you ever need further assistance or have suggestions, feel free to reach out! 😊
Happy New Year!
Finding customily amazing and well setout. The support when needed is out of this world. Keep up the amazing work you doing. Thank you.
Thank you so much for your wonderful feedback! 😊
We're happy to hear you're enjoying Customily and that our support has been helpful. We truly appreciate your support and will keep working hard to bring you the best experience! 🚀✨
Absolutely thrilled with the support I received from Florencia! She went above and beyond to assist me with everything I needed. From answering all my questions to providing personalised guidance, Florencia truly made the experience seamless and stress-free. It's rare to come across someone so dedicated and kind. Her level of service was exceptional, and I couldn’t be more grateful for all her help. Truly a standout experience, thanks to Florencia’s outstanding customer care!
Thank you for sharing your experience! We're so glad Cecilia could quickly assist you and solve your problem. Our team is always here to help, and your feedback means a lot to us.
Thank you for choosing Customily! 💫
Awesome app. Great support!!!
Thank you! 😊 We're so glad you're enjoying the app and our support team! If you ever need anything, we're here to help. 🚀
Johfre was so patient and thorough. Customily is exactly what I was looking for. This is a fascinating app and I'm so glad I found it.
Thank you for your wonderful review! We're so happy to hear that Jhofre provided patient and thorough support and that Customily is exactly what you were looking for. If you ever need anything else, we're here to help. Enjoy using the app! 😊🚀
Très réactif dans le support, a su apporter une solution efficace avec une vidéo explicative.
Merci beaucoup pour votre retour ! 😊 Nous sommes ravis de savoir que notre support a pu vous apporter une solution efficace avec une vidéo explicative. N’hésitez pas à nous contacter si vous avez besoin d’aide à nouveau. Bonne personnalisation ! 🎨🚀
This app is quite difficult with many features. But thanks to the development team and the support team, they have supported me a lot to improve my product. My questions are mostly answered quickly. However, sometimes I cannot contact the support team via Chatlive even though it is during business hours. But no problem, the support team is still very friendly and enthusiastic. Thank you to the whole team, hope the team will continue to develop stronger and have more diverse features for sellers.
Thank you for your honest feedback! We're glad to hear that our support team has been helpful and responsive in improving your product experience.
We apologize for any inconvenience with the Live Chat availability during business hours, and we appreciate your understanding. Your suggestions for more diverse features are valuable, and we're always working to enhance our platform. Thank you for your support, and we look forward to continuing to grow with you!!
Although I have my entire site fot in with this app and it's too much to go back now and change it..they charge you for the service..THEN CHARGE YOU AGAIN WHEN THE CUSTOMER USES IT..$1 FOR EVERY SINGLE TRANSACTION PLUS 50/MONTH...WHICH IS OUTRIGHT REDICULOUS..do not use this service without realizing how much they are taking..absolutely insane..the software is very limited in usability to be charging that much
Great program to personalize your POD products. They even have premade designs that are easy to make your own, too! Some of the aspects take a little learning, but they provide tons of tutorials and videos on you tube to help you find your way. It's so worth it to learn because the finished products are amazing and customers love the attention to detail.
Thank you so much for your wonderful feedback! 😊
We're glad you're enjoying our personalization features and premade designs. We understand that there can be a bit of a learning curve, and it’s great to know our YouTube tutorials have been helpful. We keep working hard to make Customily the best possible!
Our team is also always available for assistance, so if you ever need anything, we’re here to help. Happy customizing! ✨