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La aplicación es muy buena! Me encantan todas las personalizaciones que se pueden hacer. Recibí excelente soporte con Jhofre Marquez. Me ayudaron a crear mis productos y la comunicación fue excelente. Muy satisfecha.
Hola! Muchas gracias por tu reseña! 🤩
Nos alegra saber que disfrutas de las herramientas que ofrece nuestra app y que tu experiencia con Jhofre fue tan positiva!
Trabajamos día a día para ofrecer un servicio de calidad y estamos aquí para ayudarte en lo que necesites. Gracias por confiar en Customily!
Love this app . its very powerful and not easy at first, but the team is great and always ready to help , when creating designs or playing with templates i just wish there was a bit more details on what does what , but so far i love what this app can do and priovide.
Luna, thank you for your kind review!
We understand that it might be a bit challenging at first, but we're working hard every day to improve our app, and we're glad our team has been able to assist you. Your feedback on needing more detailed explanations is precious to us.
Keep exploring and creating amazing designs—there's so much more to discover! We're here to help you each step of the way! :)
The app offer great customizations and has helped our store grow really fast.
Comprehensive and detailed technology service for our custom merch business. Jose has helped us massively each step of the way with any of the tech issues.
Thank you so much for your kind words!
We're thrilled to know you're satisfied with Customily and that Jose could assist you effectively with your tech needs.
If you have any further questions or require additional support, please don't hesitate to reach out. We're here to help!
This app is incredible, our customer really likes it because it allows them to customize their personlization. It has some awesome features and there has many updates over time that help users more convenient during process. One thing I am totally satisfied is the customer support, they are very helpful and friendly. They solve my problem in very fast and professional way. Give my thumbs-up to this team. Keep going!!!
Thank you so much for your glowing review! :D
We're happy to know that you're enjoying our app and that it's meeting your customer's needs. Our team works hard to continuously improve and add new features to enhance the user experience, so it's fantastic to hear that you've noticed and appreciated these efforts.
We'll definitely pass along your thumbs-up to the team! ;)
Thanks again for your kind support!!
The app is great and has a lot of potential. It is quite complex to use and requires a lot of time to get familiar with, which is understandable given its many features. This app needs good and active customer service that is easily accessible. Unfortunately, my experiences with technical support have been poor. I have had several instances where I waited several days for a response to a simple question, and it feels like they are impossible to reach and uninterested in helping. This is a shame because the app itself is good, but the complex features require customer support that is readily available and willing to help.
Although there is a huge learning curve for this app, and it's a bit pricey, the customer support is second to none! They go above and beyond to help me 'fix' my designs, which I almost always have to do. I also think the graphics and capabilities far surpass other customization apps. I appreciate having a weekly live class to attend and rely heavily on the YouTube replays.
Thank you so much for your thoughtful review!
We're delighted to hear that our customer support team has been able to assist you effectively and that you're finding value in the weekly live classes and YouTube replays.
We understand that the learning curve can be steep, and we're continuously working on improving the user experience to make it more intuitive!
Please don't hesitate to reach out if you have any further suggestions or need more assistance. Happy customizing!
Thank you for creating this app. I am new and just learning how to use it. The Youtube videos are great. The Live sessions are very informative. I needed more understanding about the app than the support person could convey to me, so they set me up for a live one on one training call. That call was Awesome. Plenty of help available if you need it. I am glad I choose to use this app and highly recommend it.
Thank you so much for your wonderful review!
We're so happy to read that you're finding our YouTube videos and Live Sessions helpful :D you're welcome to join us anytime you want!
We work hard to ensure all our users have the resources and assistance they require. If you have any further questions or need more help, please don't hesitate to reach out!
We're here for you, and we're glad you chose our app.
Happy customizing!
Amazing App!! Not enough words to thank team. Really appreciate all help and support. This has helped us elevate our designs with the personalization options. It has reduced our processing times, increased our conversions, and helped us scale multiple stores. Special thanks to Ceci, Jose, Flor, Luciana, Brian and Alejandro for one-one support whenever needed. They are so fast with updates, with new updates like integration with Etsy and Amazon takes this app to whole new level. Their easy to use designs within apps, helps us to launch new designs faster and gives us edge over our competitors.
Thank you so much for your kind review! :)
We are happy to know that our app has made such a positive impact on your business. We are dedicated to providing timely updates and valuable features (like Etsy and Amazon as you mentioned) to help our users stay ahead of the competition.
Your feedback motivates us to continue improving and delivering the best possible experience. Thanks again for your support!
O aplicativo é muito bom! Te dá muitas alternativas de edições e facilitou muito os pedidos em minha loja. O time de suporte também sempre disposto a ajudar. Recomendo.
Obrigado pelo seu feedback positivo! Ficamos muito felizes em saber que o nosso aplicativo está atendendo às suas necessidades e facilitando os pedidos em sua loja. Nossa equipe de suporte está sempre aqui para ajudar, e é ótimo saber que você teve uma boa experiência com eles. Agradecemos pela recomendação e esperamos continuar a oferecer um excelente serviço!