Customily Product Personalizer

I used this app to help us with customization and it is exactly what we are looking for and even better. As an added bonus, the Company's support is so amazing! It exceeds our expectations by a lot! Definitely recommend this app to anyone wanting a live preview for their customization products.

A bit of a learning curve, but help was always responsive, answering my questions and sometimes digging in to our listings and making some corrections directly in our content. The extensive help library is excellent.

We've been using Customily for a few months now. While it definitely takes some time to learn how it works, it is a powerful app and the support is phenomenal. We will continue using the app and learning more about it, we are overall very happy with it. The only downside may be that the usage fees are a little high, probably only for countries with weak currencies though. Other than that, thanks to the team for proving such great support!

We are so impressed by the customer support team at Customily. They have answered every question thoroughly and have taken our feedback into consideration in app development. We The options are well thought out and logical and the app is very versatile.

Customily is an excellent app for customization. It took me a few days to learn how to use it, but it wasn't too difficult. It meets most of the logic that I need to diversify the customizations. The support team is fantastic. They respond to my emails within a business day or less and resolve most of my issues. Highly recommend this to meet a specific need on any personalized product!

Excellent service. My issue was resolved in the hour. We've been using Customily for nearly a year now to offer personalization of our sustainable mailers and stickers.

Yes Customily might seem overwhelming at first with all of it's amazing tools and features but nothing compares to their support staff. I have reached out to them several times while I am learning their app so much so I think we all know each other on a first name basis. They have been nothing but patient and super helpful with every one of my chats. Thank you all for such an amazing product and team to back it up!

Customily is really amazing! It's the best app I've ever used, especially with its customer service function, no matter what problem I have, it's always there to help me solve it in the first place, which is really great!

Great app for personalization. Really made a difference with online personalization for all of my products. Easy to learn and use. Great customer service. Highly recommend!

UPDATE:
I've been rocking with CUSTOMILY now for months and many of the issues in my original review have been fixed. They have taken action on all my concerns from the original review. Here is what's been done since my review: Alignment tools have been added, Undo has been added, they've updated the option preview images to automatically crop saving me a ton of time, they've recently introduced layouts which will make my life so much easier. I am going to leave my original review below so you can see what my issues were originally before the improvements. ****Original Review Below****
I was so excited to find this app. I thought it would truly be the answer to my personalized prayers. They are on the right track but have major room for improvement. Here are the I've experienced to date: 1. Incorrect Production Files (not the options customer chose) 2. No undo button when setting up templates. You mess up you just have to start over. 3. No alignment tools in the template builder. 4. Adding new items to libraries already in use is a nightmare. I added a new hair option and I still haven't recovered from the massive mess it has made of my options. 5. Bugs galore hints the issues I'm having with the production files and libraries. 6. My last few tickets have been left unresolved. One ticket they sent me a messaging saying they were closing it cause they hadn't heard from me in 4 days but I was waiting on them to resolve the issue that I had written in about. Like I said they are on the right track but they are not there yet. I'm going to give them a little more time to make this right before I look for a less buggy app. I forgot to add the fact that there are usage fees. In and of itself it isn't bad but when the app is producing incorrect files and charging you for each one THAT is a BIG problem. I'm losing money, customer confidence its just plain bad business.