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Amazing app and fantastic Customer Support! Once you understand how to use it, the potential is endless!
Thanks for your kind review! :)
We'll be always available to help you! Just let us know when you need us :)
Have a wonderful end of the year!
This function is very easy to use. The customer service explanation is more patient. It would be even better if you could add a tutorial for beginners.
We are very sorry that the language has been giving you trouble. Although our app is not natively built in Chinese, it can be easily translated. Our support team has tried to contact you several times to send you instructions, but hasn't heard back from you. Here is a look at how you can translate the entire app with one click. https://imgur.com/fs1N4O0
Anyway, we are happy to see that despite the language barriers, you were able to create a lot of personalization for your products. They are looking great :)
If you still want to switch the app to Chinese, please message us at support@customily.com so we can share the instructions.
Customily is a fantastic app that provides an excellent solution for businesses looking to offer personalized products to their customers. The app is incredibly user-friendly and easy to navigate, making it simple for even the least tech-savvy individuals to set up and manage their own product customization options.
One of the things I love most about Customily is the wide range of customization options it offers. Whether you're looking to offer customized apparel, phone cases, or home decor items, Customily has everything you need to create unique, one-of-a-kind products that your customers will love.
In addition to its impressive customization capabilities, Customily also provides excellent customer support. The team is always available to answer any questions or concerns, and they are quick to respond and resolve any issues that may arise.
Overall, I would highly recommend Customily to any business looking to offer personalized products to their customers. With its user-friendly interface, extensive customization options, and excellent customer support, Customily is truly the best app of its kind on the market today.
Customily is one of the best apps I have come acros. If not THE best! And as for the support, they are there whenever you need and the level of service is out of this world. Could not be happier, and a shout out to Julieta who helped me with a bunch of things with just a few clicks of some buttons. Magic!
Thanks for your review and support! :)
We're happy to be of help, please let us know if you need more assistance while learning how to use our app! It's great to have you on board!
I used this app to create custom puzzle options for our website, Jose was very knowledgeable and helpful.
Thanks for your kind review! We're happy to know that Jose has been helping you so much. If you need more assistance don't hesitate to ask!
I have found Customily personalisation app to be one of the best so far so good. Much easier to use than i thought.
I have tried several apps and admit support is the next biggest thing apart from a well needed clever app to move forward in your project build.
I used their support chat and realised they are in a different time zone to the UK I waited and my patients paid off. Cecilia has offered excellent support who understands the app and with great depth. Cecilia helped several times and was a pleasure, believe me the wait was worth it. I would highly recommend them to anyone who is serious about finding and solving the personalisation struggle for your store. Big Thanks
Thank you so much for your kind review :)
For us, it's a pleasure to help you so you can make the most of our app.
Thanks for your support and we wish to continue working together for a very long time!
The best personalization app I’ve tried . Great Speed and Outstanding features ! Highly recommend ....
I got the app and had an issue customizing the product. I reached out to Josema with Customily and his customer service was above and beyond! He walked me through the process and extended my free trial. They have outstanding customer service! It's a little bit of a learning curve, but when you have a problem you can always reach out to them and they will answer your question. Josema has good communication skills and extensive knowledge about the products and services offered by his company. I can't wait to scale my business and write more positive reviews.
Thank you so much for sharing your positive experience with us!
We're thrilled to hear that our customer service, particularly through Josema, exceeded your expectations. Providing exceptional support and guidance is a top priority for us, so it's wonderful to know that we were able to assist you.
If you ever need further assistance, please don't hesitate to reach out to us.
So far I love this app, still learning but the customer is excellent!! Thank you for being there! Great App :)
Thank you so much for your wonderful review! We're delighted to hear that you're loving our app!
Learning a new app can sometimes be a journey, but we're here to support you every step of the way. If you have any questions or need assistance, don't hesitate to reach out to our support team. We appreciate your kind words and look forward to being there for you whenever you need us!
Customily is very powerful and can do a lot. You need to be prepared to figure it out. We have been working with Alejandro and his team for a while. They have been helpful and responsive to our requests. I wish customizations could be delivered faster. We are about to launch, so I will update this after we launch.
So far so good!