Reviews (240)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this product personalizer for its extensive customization options across various products, including apparel and home decor. The real-time preview feature boosts customer interaction and satisfaction, leading to increased conversions and scalability. The support team is praised for providing exceptional, personalized assistance. Despite an initial learning curve, the app is user-friendly post-setup and integrates well with Shopify, with continuous updates and educational resources enhancing the experience.

June 6, 2023

Customily has exceeded my expectations! The app's intuitive interface makes customization a breeze. The range of design options is impressive, and the real-time previews ensure customers get exactly what they want. Seamless integration with Shopify and top-notch customer support make Customily a must-have for any e-commerce business.

Memorial Gifts 4u
Singapore
18 days using the app
Customily replied June 6, 2023

Thank you so much for your review! Your kind words encourage us to keep growing and deliver an ever-better solution for our users!! We'll keep working hard to offer the best solution possible for product personalization!

November 2, 2021

Great personalization options, really good documentation and very helpful support. Thank you very much

Majowis - Personalisierte Geschenke & individuelle Geschenkideen
Germany
17 days using the app
Customily replied January 18, 2022

Thank you very much for your review :) we love working with Majowis as well! Let us know if we can help you with anything else!

December 29, 2023

Very good app. The support is excellent and very fast! The tutorials and live sessions are very helpfull. Love this apo

PersonalGlasses
Netherlands
15 days using the app
Customily replied January 2, 2024

Thank you so much for your positive feedback!
We're thrilled to hear that you're enjoying our app and finding the support, tutorials, and live sessions helpful. Our team works hard to provide a seamless experience for our users, and your encouraging words motivate us to keep delivering top-notch service. If you ever have any questions or suggestions, feel free to reach out. We appreciate your support!

January 4, 2023

App có giao diện rất thân thiện và dễ sử dụng cho khách hàng.
Cho 5sao về độ nhiệt tình của các bạn support!!!!! <3

Gerbera Story
Vietnam
11 days using the app
Customily replied January 4, 2023

Cảm ơn vì đánh giá tốt của bạn! :) Chúng tôi rất vui được hỗ trợ bạn và mong muốn tiếp tục hợp tác trong năm nay! Nếu bạn cần thêm thông tin, xin vui lòng liên hệ cho chúng tôi.

March 23, 2023

There's a lot of apps out there for customizing products. So why Customily? Well, their set up process is SO much easier than everything else that's out there. The UI is easy to navigate and all functions are simple to create. This is from someone that is tech savvy, but not to that extent.

On top of that, their customer service and dev teams are incredibly helpful. If there's anything that's out of your reach, they are sure to help. Well worth the price!

Locket and Bow
United States
6 days using the app
Customily replied March 23, 2023

Thank you for your support and kind words!
We're thrilled that you're happy with Customily and making good use of it ;)
If you need help with anything, you know how to reach us! :D we'll keep working hard to deliver the best service possible!

January 26, 2023

Morena and Jose are amazing. The product is robust and feature rich. Once you wrap your head around the features the product is easily navigated. No better product customiser out there.

Jawsome®
South Africa
4 days using the app
Customily replied January 26, 2023

Thanks for your kind review and support!
We're happy to be of help and that you're enjoying Customily!
You know how to reach us if you need further assistance :)

January 27, 2022

This is a great and very intuitive app once you understand how it works. They have lots of help articles explaining everything you could need, and extremely responsive support when you still can't figure something out. I highly recommend, will be saving us a lot of time.

customoutpost
United States
1 day using the app
Customily replied January 28, 2022

Thanks for your review! We work really hard to give the best customer support to our users, so we're happy to read your words.
Let us know if we can help you with anything else!

Edited November 16, 2022

They haven't updated to the new Printful API token after months.. Edit: They have since corrected this.

Own Your Stigma
Canada
16 minutes using the app
December 5, 2024

Essence's of Royalty
United States
About 1 month using the app
Customily replied December 9, 2024

Thanks for your review! If you need assistance don't hesitate to reach us, we're here to help! 💜

November 26, 2024

Lelafine
Denmark
5 days using the app
Customily replied December 2, 2024

Thanks for your review! If you need assistance don't hesitate to reach us, we're here to help! 💜