Customily Product Personalizer

I love this app. The customer service is on point. They have a great team that is very responsive and helpful. They helped us generate some customization templates for our products, teaching us how to do it along the way. Truly one of the best apps and service I have had.

I haven’t been using Customily for long, but I’ve had some great experiences with it. To be honest, before choosing Customily, I explored a few other apps with similar features. The main reason I decided to invest in Customily was its user-friendly interface (though I’m still figuring things out and getting used to all its features). What really stood out to me was the multilingual support team. As a beginner, having access to helpful support is essential, and I truly appreciate Customily’s support team—especially Henri Nguyễn, who has been incredibly helpful. Definitely worth using and experiencing!

My experience with Customily Product Personalizer has been excellent so far. It’s a very handy tool and incredibly easy to integrate with our webshop. The support team is fantastic—they respond quickly and provide professional assistance whenever needed.

We’ve been searching for a design tool for two years, exploring options from India to Vietnam to Poland, but Customily is by far the best we’ve come across. We’ve been using it for a week now, and it has exceeded our expectations. We have no regrets about choosing this app.

Of course, there’s always room for improvement, and some functionalities are still missing. However, the good news is that updates are rolled out regularly, which shows their commitment to improving the tool.

Overall, I highly recommend Customily Product Personalizer to anyone looking for a reliable and user-friendly product personalization solution!

Excellent interface a bit tedious on somethings and a bit confusing at first. This app was built for people with a bit more advanced knowledge. For the life of me the designs aspect and the product base is a not very intuitive so we use the tenplates 100 percent of the time. The fees are a bit understable. They charge 1.00 basically per transaction per product so build that into your cost. Overall it does a great deal more and the fees of having a print ready file are valuable. But for the love of all thats holy please allow us designers to use designs and merge them to templates. Kudos if we can use and upload ai files as true layers. No real printer uses psds or eps

I had a great experience getting my customizable bracelet product set up with the help of Jhofre Marquez. He walked me through every step of the process — to creating a design that allows my customers to choose from meaningful pre-set quotes or add their own personal message.

I really appreciated how he helped configure separate options for silver and gold bracelets, each with their own unique quotes, and how smoothly the personalization features now display on my product page. The attention to detail — like importing the correct ShineOn template for perfect sizing and setting up conditions for variant-specific customization — made a big difference.

He also identified and is actively working on improvements for multi-line text input and font adjustments to enhance the customer preview experience. I feel confident moving forward and so excited to offer this personalized product to my audience. Highly recommend their support and services!

— Kim Donnelly