CPB ‑ Custom Product Builder

A great app! Very helpful customer support. Setting up a custom product can be hard at times so having a team which responds to various requests and quickly is great. App works great too.

I would really like this App to work, unfortunately bugs keep showing up. Unexpected glitches suddenly appear: pages with errors, items show up as out of stock when customers try to add to shopping cart, etc.
The developers are quick to respond that they are looking into the issue but over a week has passed and no solution. We are losing sales.... even though the developer keeps charging their $50 USD monthly as if the app worked.

The issues mostly arise as the developers keep upgrading the app without properly proofing it before releasing the upgrades.

The app works great, when it doesn't come up with glitches. We sell custom bags and our clients can mix and match all the components and see their finished product on screen. One thing that the app does not do -- unfortunately -- is syncing with Shopify's inventory for the components. Your clients could purchase custom items which you might not be able to supply as they are out of stock. At $50 a month it is one of the most expensive apps, inventory syncing should be included.

Awesome tool with great support

Customer service is horrible. I have been waiting for things to get fixed on my website and I can't seem to get anyone to help me. Nobody should have to wait this long for support. If nobody can help me ASAP, I will have to move on to another app. I will be happy to revise my review once my issues are fixed.

I was a little unlucky to get this app right after they did a big update so there were a few bugs. Once I got in contact with there support they went thought all the problems I had and fixed everything. I'm really happy how it is all working out. Overall good app and good support!

Update: Support really tries and offers custom solutions and quick developer support! I will update again after the support solves my issues.

Support tries to help but the tool is really not worth 50$ a months... First I could not save changes, not front view collides with other views and cannot save it properly. Jumps back to front all the time.

An update to my last review...Egor And Lex have been great! They are very helpful and admit that this can be a challenging learning curve because of the options and level of sophistication it can achieve. I'm confident that by the time I (we) have everything up and running that this will be a 5 star review! Thank you, Lex and Egor, for your help!

I think this will be useful but the customer support link isn't working and in order for us to use it we will need advice. Can someone email us at smoothielondon@gmail.com please?

the app was not very easy to use and the support refused to help set up only one product without an additional charge.

Top App! Top Service!