Reseñas (144)

Calificación general
4,5
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 4% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
26 de marzo de 2024

Great product and support. A bit tricky to set up, but once everything is in place it works great!

Barnett Tuning Machines
Alemania
Más de 2 años usando la aplicación
Fecha de modificación: 1 de marzo de 2024

App needs a lot to improve on user- friendly.
- No sort new to old function on the front product list, whenever you have new product build, you will need to scroll down to find again.
- font manager is also very poor, when you installed new font you can't installed all at once, you can only put it separately one on one.
- And go to product font manager, the new font will hide inside the list, then you will need to remember tons of font you just installed.
- The layer list also need a lot to improve, it's better to make the previous layer you are editing in different color, so which you click back to the layer list, you won't miss from tons of layer you just create, and just wasting time figuring out which one should it be.
- The enable feature box to check for CPB_Orderd automatically turn to draft, it doesn't work at all. All cpb_ordered still shows up at frontend, lots of incompletion function they need to improve.
- Custom service complain to user spending more time on helping out. Wow, didn't hear that we pay for the app, and get complain from support. Thanks for being so supportive.

hundredhearts
Estados Unidos
Más de 2 años usando la aplicación
Buildateam respondió 21 de febrero de 2024

Hello there,
Thank you for your feedback. We are working on implementing new interface with improved UX based on customers feedback. We will include your recommendations as well.
Certain features are complex and sometimes hidden in settings, so we also recommend reading through our documentation and reaching out to support@buildateam.io - our team is always ready to help.
Cheers,
CPB Team

Fecha de modificación: 13 de noviembre de 2020

We LOVE this app at Villy Custom. Custom Product Builder allows our customers to seamlessly customize their dream custom cruiser with a crazy amount of color combinations. The builder has been live for about a year now and working fantastically, very minor problems if any. For any problems that you may have, the support team is quick, friendly, and knowledgeable. They seriously make my job easier.

Villy Custom
Estados Unidos
Más de 4 años usando la aplicación
18 de octubre de 2020

I can’t say enough to recommend the Custom Product Builder, and the team behind it. It’s hard to know where to start – I have been struggling for several years to present my product line as I envisioned it – a highly personalized and customized pet themed photo jewelry line that told the customer’s story, their way. The product customizer that I had been using was as good as it could get at the time, but was unable to create a visual experience for the customer. More than that, the app developer had evolved into some bureaucratic organization that only worked certain hours – and became highly unresponsive to issues. A Shopify Expert recommended the Custom Product Builder to me, and I immediately recognized the potential to help my business. I won’t lie – it does take some work to create the product logic with layers (as it does with any customizer) – but once that’s done it’s super, super easy to make changes and tweaks…and it’s actually fun to play around with the presentation of the product customization so you get it just right. Most important, the CPB team was always there to support me, regardless of when I was working on this. From the introductory tutorial, to the ongoing response to emails when I didn’t understand something, or when things didn’t go as planned – even my dumb questions that I answered for myself one second after I sent the email – Lex, Egor and Artem were patient, helpful and super, super responsive. There are (many) times when I think I have to be nuts to be a solopreneur doing this on my own – but I am dedicated to my business and customers and I am delighted to work with people who exhibit that kind of dedication towards their business and customers. We both understand what it takes to be successful in our respective endeavors – and won’t stop in the relentless pursuit of it. You can’t go wrong with the CPB team behind you.

Zelda's Song
Estados Unidos
Casi 4 años usando la aplicación
14 de mayo de 2019

After working with this app for about a month I can say that once you get a hang of it it's great. There are so many possibilities for product customization and the team has been so helpful and responsive, always tweaking the app for our specific needs and fixing any issues we had. The app itself takes some getting used to, but I'd give 5 stars for the helpfulness of the developers alone.

SHC Custom Portraits
Canadá
Más de 3 años usando la aplicación
28 de mayo de 2022

I had an idea in mind and was searching for an app that would do it. I reached out to them and they said no problem. After jumping on a video they helped me go step by step through it and answered all my questions. I use their app daily and whenever I have questions they answer it quickly and are so helpful, definitely recommend!

Strictly Wild
Estados Unidos
Más de 3 años usando la aplicación
27 de mayo de 2021

Highly recommend !!!The service that i've received from Vladislav was fantastic. he has been extremely helpful.best service ever ! my business has evolved through ths app

Handmade by Anadel
Francia
Más de 3 años usando la aplicación
10 de abril de 2020

Really happy with this app and the team behind it have been great at providing quality support. Always get quick replies to questions and the app is getting regular improvements.

Mako Motorsport
Australia
Alrededor de 3 años usando la aplicación
31 de enero de 2022

The app has been pivotal for our online shop and the customer service the teams provides in excellent both in terms of speed to action and quality of their delivery.

Five Of Us Store
Reino Unido
Alrededor de 3 años usando la aplicación
27 de mayo de 2022

This app deserves five stars because it has helped me display and offer my product in a very clean and organized way on my website. Vlad has helped and guided me to learn the app and make it function the way I want. It's not rocket science, but there is a learning curve which takes time to learn all the options and settings. The only issue I have is the How-to videos need to be re-done. The person explaining the steps in the video speaks way to fast and needs to slow down in showing what settings and option do in the app. Definitely recommend the app if you have a custom product to sell.

Build A Belt
Estados Unidos
Alrededor de 3 años usando la aplicación