Avis (144)

Note globale
4,5
Nombre d’avis par note
  • 85 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 4 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
19 février 2021

Great App, but very poor in helping new users figure it out. It's confusing, messy and overall hard to learn. Support is not easily accessible and that was enough for me to switch to a different app. Great app if you have 5-10hrs to invest in trial & error due to a complete lack of a guide/how-to

Fidget Popper
Royaume-Uni
Environ 2 mois d’utilisation de l’application
Buildateam a répondu 8 avril 2021

Hello there,
Thanks for choosing Custom Product Builder App & for your feedback.
Indeed, we have been adding SOOO many features requested by our customers over the last few years that the product setup interface became like a cockpit control panel!
We have recently started working on a refactoring / redesigning project for the admin interface to simplify it and optimize for our users based on the feedback that we have received.
While still in development - now it can be found under 'CPB App > Global Settings > Enable Beta Editor'. We are also working on adding more tooltips with instructions and short videos into the interface.
Please feel free to check it out and let us know if you have any recommendations on how to make it better and more comfortable.
Cheers,
CPB Support Team.

Modifié le 11 décembre 2018

Support is incredible. I had so many questions/concerns but they walked me through every problem I encountered and I ended up with an absolutely incredible, one of a kind jacket builder that isn't anywhere else in the world! $50/month for this feature is so worth it. Yes you have to put in the work - make sure all your images are the same resolution and have proper transparency to layer. But the end result is great, though the learning curve is high.

Independence Brothers
États-Unis
Environ 2 mois d’utilisation de l’application
2 octobre 2020

This app has been a life changer for our custom sites. We are passionate about custom and in the past we even developed our own custom tool and that was a huge mistake. This app exceeds every single feature of any other app out there. The app developers are extremely responsive and proactively adding new and great features to the tool. The color overlay feature is one of my favourites and allowed us to reduce the image quantity almost 10x. Before we used to have each render for each colour, now we simply use the base renders with the specific textures and apply the colour overlay, and it looks almost as good as before. Highly recommend this app to anybody who is willing to do custom products in Shopify. Massive thanks to the Alex and all the team behind this great app!

Gimmel Sports
Pays-Bas
Environ 2 mois d’utilisation de l’application
2 mai 2023

I am usually not the kind of person to leave reviews unless I have a spectacular experience. The customer service team is truly amazing! They respond within 24 hours and also provide a free 30-minute set up session for your store's needs.

They initially recommended that I start with the basic plan and see what I need. I started with that and now have upgraded to the pro plan and won't ever turn back to any other plugin available. The inventory management, customisation options and settings available are just not comparable to their competitors.

For my particular store, I needed a lot of customisation and changes. The development team were patient despite me not knowing much about coding and how the app along with Shopify works together and guided me through the whole process. I can say confidently that my store is working perfectly as is with this plugin. Magda, Vlad and Egor were especially helpful in responding to my queries promptly and solving my roadblocks.

I would definitely recommend this app and give it a go for 30 days free. It sold me within days.

Nebula PC
Australie
Environ 2 mois d’utilisation de l’application
2 février 2022

I have used this app on a few occasions and each time I've had questions. I reached out to their customer service and everyone I have come in contact with has been helpful. Vlad is great at helping to troubleshoot and figure out the best solutions. I would recommend this app for anyone who needs to add a customization feature to their products.

Artisan Doors and More
États-Unis
Environ un mois d’utilisation de l’application
Modifié le 29 janvier 2021

The customer service for this app is unbelievable. Vlad is a saint. He helped me with EVERYTHING I needed via email, and he was super quick to respond each time. I can't say enough great things about their team!

Snap Napkins
États-Unis
Environ un mois d’utilisation de l’application
15 décembre 2017

have looked at a lot of product builders and customisers and this one is absolutely awesome- a lot of potential to create all kinds of configurators- and the team is very helpful and responsive as well.

Inkandthreads
Australie
Environ un mois d’utilisation de l’application
Modifié le 22 décembre 2021

Perfect support, slow at beginning but really helpful and these guys are here to solve all your problems, best app for custom product building on the market!

Millow Paris
France
Environ un mois d’utilisation de l’application
16 avril 2018

Excellent and very intuitive tool to present your customized products to customers.
It's pretty easy to work with and to adapt with some CSS and the support team were excellent.

Highly recommended.

Regenesi
Italie
Environ un mois d’utilisation de l’application
11 septembre 2023

I am happy to say that this app fulfills all my demands for a custom product. The support team is excellent.

My Store
Royaume-Uni
Environ un mois d’utilisation de l’application