Omtaler (145)

Samlet vurdering
4,5
Antall per vurderingsnivå
  • 85 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 4 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 6 % av vurderingene er 1 stjerner
Redigert 1. mars 2024

App needs a lot to improve on user- friendly.
- No sort new to old function on the front product list, whenever you have new product build, you will need to scroll down to find again.
- font manager is also very poor, when you installed new font you can't installed all at once, you can only put it separately one on one.
- And go to product font manager, the new font will hide inside the list, then you will need to remember tons of font you just installed.
- The layer list also need a lot to improve, it's better to make the previous layer you are editing in different color, so which you click back to the layer list, you won't miss from tons of layer you just create, and just wasting time figuring out which one should it be.
- The enable feature box to check for CPB_Orderd automatically turn to draft, it doesn't work at all. All cpb_ordered still shows up at frontend, lots of incompletion function they need to improve.
- Custom service complain to user spending more time on helping out. Wow, didn't hear that we pay for the app, and get complain from support. Thanks for being so supportive.

hundredhearts
USA
Over 2 år bruker appen
Buildateam svarte 21. februar 2024

Hello there,
Thank you for your feedback. We are working on implementing new interface with improved UX based on customers feedback. We will include your recommendations as well.
Certain features are complex and sometimes hidden in settings, so we also recommend reading through our documentation and reaching out to support@buildateam.io - our team is always ready to help.
Cheers,
CPB Team

15. mai 2024

Super quick response, and resolved all of my issues. Highly recommended!

Marla Aaron
USA
8 måneder bruker appen
8. januar 2024

Amazing quick support. Built our kit builder in days when we’ve been trying for months. Highly rate!

Sole Heat
Storbritannia
Rundt 1 måned bruker appen
8. mars 2024

Developers are awesome and will install the theme on your store if you are having issues. Loving it so far.

South Mini Splits
USA
22 dager bruker appen
12. juni 2024

Top App! Top Service!

Copypark
Tyskland
14 dager bruker appen
16. desember 2023

Oops, something went wrong
Unfortunately, we countered with error.

Try to Reinstall App

We will be happy to resolve this error. Contact with us if you need help with app, please.

OPOVE
Singapore
12 minutter bruker appen
Buildateam svarte 21. februar 2024

Hi there. Thank you for reporting this issue. It was resolved the same day. Apologies for the inconvenience. Please don't hesitate to email to support@buildateam.io if you have any questions or need help with anything.

Redigert 13. november 2020

We LOVE this app at Villy Custom. Custom Product Builder allows our customers to seamlessly customize their dream custom cruiser with a crazy amount of color combinations. The builder has been live for about a year now and working fantastically, very minor problems if any. For any problems that you may have, the support team is quick, friendly, and knowledgeable. They seriously make my job easier.

Villy Custom
USA
Over 4 år bruker appen
18. oktober 2020

I can’t say enough to recommend the Custom Product Builder, and the team behind it. It’s hard to know where to start – I have been struggling for several years to present my product line as I envisioned it – a highly personalized and customized pet themed photo jewelry line that told the customer’s story, their way. The product customizer that I had been using was as good as it could get at the time, but was unable to create a visual experience for the customer. More than that, the app developer had evolved into some bureaucratic organization that only worked certain hours – and became highly unresponsive to issues. A Shopify Expert recommended the Custom Product Builder to me, and I immediately recognized the potential to help my business. I won’t lie – it does take some work to create the product logic with layers (as it does with any customizer) – but once that’s done it’s super, super easy to make changes and tweaks…and it’s actually fun to play around with the presentation of the product customization so you get it just right. Most important, the CPB team was always there to support me, regardless of when I was working on this. From the introductory tutorial, to the ongoing response to emails when I didn’t understand something, or when things didn’t go as planned – even my dumb questions that I answered for myself one second after I sent the email – Lex, Egor and Artem were patient, helpful and super, super responsive. There are (many) times when I think I have to be nuts to be a solopreneur doing this on my own – but I am dedicated to my business and customers and I am delighted to work with people who exhibit that kind of dedication towards their business and customers. We both understand what it takes to be successful in our respective endeavors – and won’t stop in the relentless pursuit of it. You can’t go wrong with the CPB team behind you.

Zelda's Song
USA
Nesten 4 år bruker appen
14. mai 2019

After working with this app for about a month I can say that once you get a hang of it it's great. There are so many possibilities for product customization and the team has been so helpful and responsive, always tweaking the app for our specific needs and fixing any issues we had. The app itself takes some getting used to, but I'd give 5 stars for the helpfulness of the developers alone.

SHC Custom Portraits
Canada
Over 3 år bruker appen
28. mai 2022

I had an idea in mind and was searching for an app that would do it. I reached out to them and they said no problem. After jumping on a video they helped me go step by step through it and answered all my questions. I use their app daily and whenever I have questions they answer it quickly and are so helpful, definitely recommend!

Strictly Wild
USA
Over 3 år bruker appen