Calificación general
4,7
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 7% de las calificaciones son de 1 estrellas
3 de julio de 2023

We had the pleasure of utilizing the customisation services at CustomizingBox, and I must say, it was an absolutely fantastic experience! We are thrilled to discover CustomizingBox's wide range of customization options and its commitment to delivering high-quality products.

From the moment we reached out to their team, I was impressed by their professionalism and dedication to understanding my specific requirements.
The ordering process was incredibly smooth and streamlined. CustomizingBox's website is user-friendly, and I was able to navigate through their extensive selection of customisation options with ease.

Furthermore, CustomizingBox's turnaround time exceeded my expectations. Despite the extensive customisation involved, our order was processed and delivered within the promised timeframe. This level of efficiency and reliability is truly commendable, especially in the world of e-commerce where timing is crucial.

Lastly, I must mention the exceptional customer support I received throughout the entire process. The team at CustomizingBox was always prompt and courteous in addressing any queries or concerns we had. Their commitment to ensuring my complete satisfaction was evident, and it made the entire experience even more enjoyable.

Thank you, CustomizingBox, for your outstanding services!

Hidden Forever
Reino Unido
4 meses usando la aplicación
13 de octubre de 2023

Worst app ever! Response is slow and product is stuck for 25 days in production...give me a lot of excuses that it's holiday/lost in courier/still in production..so disappointed with them! Do not install!

Timeless Prezzie
Singapur
2 meses usando la aplicación
CustomizingBox respondió 20 de marzo de 2024

We feel sorry that you are not satisfied with our services.

Regarding your orders, you made 16 orders in our app. In these 16 orders, 3 orders were shipped in 3 days, 7 orders were shipped in 5 days, 5 orders were shipped in 10-12 days, only one order shipped more than 20 days.

However, the average delivery time for these 16 orders was still within 7 days. The particularly slow production of one order was due to the product's craftsmanship, which requires multiple processes such as cutting and plating, While we had reminded you before production of that product could take a long time to make.

Because of different procedures, the production time can be different too. Hope you can understand! We make customized products and will ship them to you quickly in the future.

Thank you for your review, we will work hard to improve our services.

30 de mayo de 2023

The best supplier you can ask for. They are very helpful and always provide high quality products for you to choose from.

Venice Jewels
RAE de Hong Kong (China)
Más de 1 año usando la aplicación
21 de junio de 2023

The support and customer service is exceptional. Quick replies + quires are followed up efficiently. Really pleased with the service and quality. They have been really helpful with the grow of the business, good quality items and quick delivery. They go beyond to make sure each customer is happy with their items. Will definitely continue using their services.

Nur Glo
Reino Unido
3 meses usando la aplicación
9 de julio de 2023

Exceptional communication and after sale support. Thank you, Preda! Great app too for personalized/customized products as they have a variety of unique and high quality item. Highly recommended!

My Pet Prints
Estados Unidos
12 meses usando la aplicación
25 de mayo de 2023

Very good app and a brilliant support. I am a big fan and would recommend it every time. You get very fast responses.

Petmoment
Alemania
5 meses usando la aplicación
11 de mayo de 2023

They got good support and customer representatives. Also the app layout is easy to navigate and understand,

Hexeasy
Estados Unidos
9 meses usando la aplicación
18 de mayo de 2023

Customizing Box has a really good support team and the final product quality is supreme. Iris from the Support team is superb in her work and understanding the customer needs.

Whenever I have a query they are there to resolve and also they provide good shipping times and affordable rates.

Highly Recommended.

Choker Tales
India
3 meses usando la aplicación
9 de junio de 2023

Great app for customized orders, and high-quality jewelry. Thank you for assisting me Preda.

Hearo UK
Francia
10 meses usando la aplicación
24 de mayo de 2023

All good, support so fast i love it. Have so much support team
Love itttttttttt so muchhhhhhhhhhhhhh

Bracelet Custom
Estados Unidos
Alrededor de 1 mes usando la aplicación