The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
All reviews
Cardinal Of Canada Us
Great app, it has all the features we need to create a wide variety of entries to enhance our customers' accounts. We can not say enough about the quality of Helium's customer service. They were glad to edit our code and add features that do not exist on the app. Highly recommended!
Cardinal Of Canada
Customer service is truly above and beyond.... we asked for customization that touched on the code of our theme and the app developer was happy to (incredibly promptly) fix it!
Bazarcanadense
App works as expected. Awesome support!
Fitted Underground
Great product with excellent customer service. Furthermore, Helium really listens to client input and have made meaningful changes based on my recommendations. Wow! These have been hugely helpful for storing and organizing my business data. Excellent app! Good people. I wish I had more thumbs so I could give this app ... four thumbs up.
Developer reply
Thanks for the fresh review... we'll take all the thumbs up we can get 👍👍👍👍😄
It's been incredible to hear from customers like you dating back ~4 years who helped shape the app into what it is today! Thank you!
Cinderloop
This app makes such a difference to the function of my site. I have quite a few questions to ask my customers when they fill out their profile so the clothing they order will fit properly. It would be impossible without this app as I need customers to be able to change their information. It is a major limitation of shopify that this isn't standard.
I really liked the flexibility to have different types of question fields such as radio buttons and larger text boxes. The basic set up was very straightforward and easy to use. And a big thank you to Chelsea for styling my form to look like the rest of my site. This was a massive help!
Antoinette
cinderloop.com
Gronstash
service is awesome.
They are actually super helpful. thank you :)
Netpharmacy
Customer service is second to none, installed the app and required a quick theme update which I could request via in app chat and Superstar Chelsea had me up and running in minutes. Such good service and the app works a treat!
Valiant Fireside
Chelsea and the team have been wonderful. They helped us set up our trade form and are very quick to come back with answering our questions and queries.
Sohopackship
Chelsea and her team provides outstanding support and we highly recommend her team to other Shopify store owners.
Eufloric Healing
Great customer service! They really went out of their way to help me resolve my issue.