Anmeldelser (365)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 95 % af bedømmelserne er på 5 stjerner
  • 3 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
25. juli 2024

very useful app, very simple and immediate, exactly what I was looking for, a round of applause also for the support service, fast and professional

Prodotto Mio
Italien
Cirka et år bruger appen
Helium svarede 26. juli 2024

👏🏼 Siamo d'accordo che il nostro team di successo del cliente merita un applauso! Grazie per aver dedicato del tempo per lasciare questa recensione e ciao! 🇮🇹

👏🏼 We agree that our customer success team deserves a round of applause! Thank you for taking the time to leave this review and ciao! 🇮🇹

11. september 2024

I was really impressed with the customer service from Helium. They were responsive, helpful, and went above and beyond to ensure I was taken care of. It's clear that they truly value their customers and are dedicated to providing a great experience. Highly recommend!

Modaselle
Canada
6 måneder bruger appen
Helium svarede 12. september 2024

Thank you for this review 😍 We appreciate you reaching out to our support team and for being so understanding. We genuinely value each of our customers and thank you for trusting us with your customer registration while you used our app.
We're here when you need us, and all the best 😊

8. juli 2024

Easy to use, effective, lots of customization, and some of the best customer service

North Spore
USA
Mere end 2 år bruger appen
Helium svarede 9. juli 2024

😎 Thank you for taking the time to leave this review. We're all about adding value and customization to our app, and we're glad that our customer support team was able to help you. Keep growing 🍄‍🟫

23. juli 2024

Helium Customer Fields has been a great tool for creating customer input forms for our B2B e-comm business and the customer support team has been absolutely fantastic at helping us solve challenges related to some related shortcomings of Shopify Plus.

FPS Apparel
USA
5 måneder bruger appen
Helium svarede 25. juli 2024

It's great to hear that you were able to leverage custom input fields on your B2B registration! That's a huge reason why we created Customer Fields 😊 We're also glad that our customer success team was able to help solve your challenges.
You know where we are if you ever need any further assistance 😎

11. juli 2024

Recently, we integrated Helium Customer Fields, which significantly improved our application processes by automating them, thus boosting efficiency and reducing errors. Their support team excelled when we needed a custom solution, responding promptly with an effective fix. Helium Customer Fields is highly recommended for its reliability and outstanding customer service.

Dr Anna Cabeca's Wholesale
USA
23 dage bruger appen
Helium svarede 15. juli 2024

Amazing! 🤩 Thank you for taking the time to leave this thorough review. We take pride in our reliability and are customer success team is constantly striving to provide our merchants with the solutions they need. It's so great to hear that you're able to leverage Customer Fields to save time and reduce errors 💪🏼 Again, thank you for trusting us on your Shopify adventure 😊

22. juli 2024

Best App, highly recommended! Outstanding support solved all our problem! And very knowledgeable!

AKIV
SAR Hongkong
Cirka 2 måneder bruger appen
Helium svarede 25. juli 2024

"Outstanding support" 🤩 Thank you for the kind review and for taking the time to leave it.
We hope to continue to support you on your Shopify adventure 🎒

8. maj 2024

App works exactly as you would imagine. It is also useful for tweaking some of the customer data points Shopify does not give and we need to have from our customers. I would like to give a special shout out to Brett as he was very helpful showing a lot of professionalism.

Antum
Mexico
Mere end 2 år bruger appen
Helium svarede 9. maj 2024

👏🏼 we LOVE shout outs! We're so happy and proud to have Brett on our team guiding merchants to solutions. Thank you so much for taking the time to tell us that he's doing a great job, and thank you for letting us be a part of your Shopify journey 🎒

10. maj 2024

Thoroughly impressed with this app. I have been evaluating different apps for a custom registration workflow for my wholesale business and this app happened to be the last app to evaluate and blew all others away for fun'c around custom forms, integration to shopify, abiliy to manage customer data, import, export, existing customer activation workflow etc etc. This app does not include volume pricing, discount and other wholesale specific features but it's BEST one around this customer management piece than anything i've seen. Highly, highly recommend this app.

K&K Cap and Hat
Canada
23 dage bruger appen
Helium svarede 13. maj 2024

Wow, thank you for this kind and wonderfully thorough review 😊 We're just glad that you persevered and found us!
Also, thank you for voicing some features you'd like to see us implement. We're constantly improving Customer Fields and feedback like this informs where we spend developer hours.
We're here for you when you need us, and welcome aboard 😎

1. maj 2024

Built out very well, giving lots of needed functions. Great support team, very knowledgable. Very customizble, and easy to view data either from their app or directly in Shopify.

surf.soccerpost
USA
Cirka et år bruger appen
Helium svarede 3. maj 2024

Thank you so much for taking the time to leave this review! We're so glad that our support team was able to provide you with the information and help you needed. Thank you again for letting us be a part of your Shopify journey 🙂

20. februar 2024

We have been using Helium CF for quite sometime to manage our register/account section with great success.

However, where this company really shines is it's customer service. Clear concise communication, with generous help and lightning fast turn around times. Truly above and beyond compared to most other "support" experiences I have had.

These are your guys. Period.

Sphero
USA
Mere end 2 år bruger appen
Helium svarede 22. februar 2024

Thank you so much for taking the time to leave this review and for for trusting us with your registration for so long 😊
It's not easy to keep support in house and based in the US, but we believe it's the best way. Thank you for this feedback. We're always here when you need us 💪🏼