Rezensionen (369)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 95 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
31. Oktober 2017

This app makes such a difference to the function of my site. I have quite a few questions to ask my customers when they fill out their profile so the clothing they order will fit properly. It would be impossible without this app as I need customers to be able to change their information. It is a major limitation of shopify that this isn't standard.
I really liked the flexibility to have different types of question fields such as radio buttons and larger text boxes. The basic set up was very straightforward and easy to use. And a big thank you to Chelsea for styling my form to look like the rest of my site. This was a massive help!

Antoinette
cinderloop.com

Cinderloop
Vereinigte Staaten
Mehr als 3 jahre mit der App
Bearbeitet am 23. März 2021

Great product with excellent customer service. Furthermore, Helium really listens to client input and have made meaningful changes based on my recommendations. Wow! These have been hugely helpful for storing and organizing my business data. Excellent app! Good people. I wish I had more thumbs so I could give this app ... four thumbs up.

Fitted Underground
Vereinigte Staaten
Mehr als 3 jahre mit der App
Helium hat geantwortet 23. März 2021

Thanks for the fresh review... we'll take all the thumbs up we can get 👍👍👍👍😄

It's been incredible to hear from customers like you dating back ~4 years who helped shape the app into what it is today! Thank you!

Bearbeitet am 5. April 2019

Very useful App! Great developer service! Just a small amount money saved a lot of work for us! Highly recommend! Well always use! Love~~~~~~~~~~~~~~~~~~~~~~~~

Honeydewusa
Vereinigte Staaten
Mehr als 3 jahre mit der App
16. Juli 2018

The team at Helium are extremely kind and understanding given certain unique situations. I have had great customer service experiences and with that alone I give them 5+ stars.

Route One Apparel
Vereinigte Staaten
Mehr als 3 jahre mit der App
23. September 2015

Great app to make up for what seems basic but if missing in a lot of Shopify templates.

Theplayground
Australien
Mehr als 3 jahre mit der App
18. Oktober 2018

they are the freaking bomb . com lol and their text customer service is beyond fast they help me right on the spot...

Show Stoppers Beauty
Vereinigte Staaten
Mehr als 3 jahre mit der App
23. Oktober 2017

Customer service is second to none, installed the app and required a quick theme update which I could request via in app chat and Superstar Chelsea had me up and running in minutes. Such good service and the app works a treat!

Netpharmacy
Neuseeland
Mehr als 3 jahre mit der App
27. Oktober 2016

I was looking for the best customer app out there and I finally found it! Not only is the app easy to use but its highly functional, and interactive also. This app allows you to easily capture and organize your customers data easily and effectively, Additionally my interaction with the dev team has been a delight they are extremely responsive and very helpful. If you are looking for the best customer capture app/plugin for shopify, this is your app!

Schandra
Vereinigte Staaten
Mehr als 3 jahre mit der App
12. Juli 2018

The app works perfectly, the support is fantastic, and it's quite speedy! We've used this on several sites across several themes, and it works every time. There was one small graphical issue on one of the themes, but the support team was kick to jump in and fix it. Great app!

Ratsmedical Com
Vereinigte Staaten
Fast 3 jahre mit der App
8. Mai 2023

Not only is the app intuitive and easy to work, when a system but caused an outage, the team jumped on it to fix the issue right away. Very much appreciated to keep me going ...

Ínyenc Kredenc Budaörs
Ungarn
Etwa ein monat mit der App
Helium hat geantwortet 9. Mai 2023

Thank you for the kind words 😊