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The app is fantastic. Very complete and has a system to assign processes and behaviors in a very easy way, without the need for programming and complicated configurations.
In my previous review I complained that the PRO subscription only had 2 forms and it seemed to me an excessive price, but it is fair to modify my review, when the company listens to its users and makes improvements adapting to the needs of its public.
Not all companies follow this policy and I congratulate the HELIUM team for expanding the number of forms. Thank you!
UPDATE: We've increased the form limit on the Pro plan to include up to 5 forms! We hope this helps you get more value out of the app. Cheers!
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I truly appreciate your candid feedback!
We are a small team, and we aim for two things when considering our app's pricing: 1) provide as much value to merchants as possible and 2) charge enough to maintain the app and keep adding new features.
Our Customer Success team will reach out to gather more information about your specific use case, and we appreciate your insight as we try to improve the app for everyone. 💪
This is a great app. Plus, customer service was prompt and helpful with a small issue I had with my account email address. Thanks!!
We installed the product and used it for a few months. When we had a problem with it we contacted for assistance disabling it, but support responses were very slow. We ended up removing it due to lack of timely assistance.
Tested the app and it works fine. I don't know if it will be easy for other people though since my website isn't running yet. If I don't have any complaints I will rate it 5 stars.
Great little free app. Works perfectly and easy to instal. :-)
Great app! Easy to use, set up was really easy. Thank you
Looks very simple and powerful app. A+++
Thanks for the great app! I appreciate your endless efforts and after hours support you've provided during my set up process. Although some questions or concerns were no brainer, Chelsea has been more than helpful answering the concerns without hesitation. With that said, Chelsea not only created a great app but backed that up with excellent support. Thanks again, it was great working with you.
Best,
Chris
Space 46
Installed easily, solved my problem instantly!
Great app that is simple to use!
Most importantly and notably all the support staff were extremely friendly, helpful and efficient.
We will definitely be using them on our current store and on new stores in the future!