Reseñas (231)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
Fecha de modificación: 5 de abril de 2019

Outstanding Shopify App. The app was really easy to use and install and the technical support I received when I had questions was always timely and very helpful.

I used the app to help configure a different login for Wholesale users and the process was seamless. I would high recommend this easy-to-use app for anyone that is wanting to add fields to a registration form!

Calyan
Estados Unidos
Alrededor de 1 mes usando la aplicación
29 de agosto de 2018

I downloaded Customer Fields because I wanted my customers to be able to have a more personalized account experience. The best part about this product is the excellent and responsive customer service!

Tea By Claire
Estados Unidos
30 días usando la aplicación
4 de febrero de 2022

The app did just what it promised and what I expected. The form builder works great, it provides amazing flexibility to build but is easy enough to use. To add files to a customer is the best feature of this app.

LUCY WHOLESALE
Estados Unidos
28 días usando la aplicación
Helium respondió 4 de febrero de 2022

Yay! Glad you're getting good value out of the form builder + file upload feature for your wholesale store 🎉

Fecha de modificación: 10 de julio de 2018

Developer is very responsive to customers. I appreciate that.

Petshow
Estados Unidos
Más de 2 años usando la aplicación
1 de diciembre de 2022

L'applicazione risponde egregiamente ai nostri requisiti. Inoltre c'è stato un problema legato alla versione inglese del sito, problema risolto dagli sviluppatori di Helium.
La consiglio!

Baxter Quick Ship
Italia
27 días usando la aplicación
Helium respondió 1 de diciembre de 2022

Grazie, grazie davvero per il tuo recensione!

16 de febrero de 2017

I have never done anything close to even calling it coding. I managed to install the app and create all the additional custom customer fields I required, with the "how to"videos. However I needed a bit of customisation. Although we're in vastly different time zones, the Helium Support team was fantastic - Chelsea, you're an absolute star and pleasure to work with!

Cheekitribe
Sudáfrica
26 días usando la aplicación
3 de junio de 2020

The best app for the client page! Support is always ready to help you!

I faced a number of problems with the optimization of my store - the support team decided this in a day

lisse.com.ua
Ucrania
24 días usando la aplicación
Helium respondió 3 de junio de 2020

Thank you so much for the positive review! 🎉

9 de marzo de 2024

I am using this app solely to replace the customer sign up/register account forms. Functionally, it's the same form, except for one major thing. It has a built in "invisible" recaptcha (no puzzles) that has blocked ALL the fake spam customer accounts I have been dealing with. Our site was receiving about 50 a day and I was constantly deleting them from here and Klaviyo. Exhausting. I didn't want to pay for an app when Shopify should fix this at the source, but I had to bite. It was too much work and no other IP blocking app worked. This is the ONLY thing. Also customer service is great.

Camo Ever After
Estados Unidos
23 días usando la aplicación
Helium respondió 12 de marzo de 2024

Thank you for taking the time to leave this review. We're constantly looking to add features that save our merchants time and headaches.
Thank you for giving us a chance and letting us be a part of your Shopify journey 😊

14 de febrero de 2017

You can add fields to customer app. You are not stuck in the same fields as everyone. Further, you can sort by fields. Very powerful. We have created a CRM (Customer Relations Managment) function with it. When a customer wants us something on a particular date, we enter that in a note field, and in a date field, and sort weekly by dates. Up comes our to do list for the week.

Great support. Thanks

Way Of Wisdom 2
Estados Unidos
21 días usando la aplicación
17 de diciembre de 2023

i have uninstalled app but the form still stay the same ,no customer service at all !

Coco&Mint Wholesale
Australia
Más de 1 año usando la aplicación
Helium respondió 18 de diciembre de 2023

Hi there, you caught us on a weekend. Our support hours are Mon-Fri 9am-5pm PT.
I believe our support team has already connected with you, but here’s the information again:

As mentioned in our “Uninstall Notes” email, if you installed the app prior to November 2022, you may have some of the app’s legacy code still in your theme which needs to be manually removed. You can reference our help guide for removing legacy code here: https://help.heliumdev.com/en/articles/3561953-liquid-uninstall
If you need some help with this, our team is ready to help.

Please respond to the message from our support team and let us know how you’d like to move forward. 😊