Reseñas (233)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
14 de febrero de 2017

You can add fields to customer app. You are not stuck in the same fields as everyone. Further, you can sort by fields. Very powerful. We have created a CRM (Customer Relations Managment) function with it. When a customer wants us something on a particular date, we enter that in a note field, and in a date field, and sort weekly by dates. Up comes our to do list for the week.

Great support. ...

Way Of Wisdom 2
Estados Unidos
21 días usando la aplicación
17 de diciembre de 2023

i have uninstalled app but the form still stay the same ,no customer service at all !

Coco&Mint Wholesale
Australia
Más de 1 año usando la aplicación
Helium respondió 18 de diciembre de 2023

Hi there, you caught us on a weekend. Our support hours are Mon-Fri 9am-5pm PT.
I believe our support team has already connected with you, but here’s the information again:

...

9 de febrero de 2023

Exactly what we needed to set up our customer registration and approval process. When I had an issue, the Helium team was quick to reply via chat and solved the problem within the day. Thank you!

Wells Abbott | To The Trade
Estados Unidos
17 días usando la aplicación
Helium respondió 9 de febrero de 2023

I'm happy to hear the account approval process is working well for you! 😄

Sorry for the issue you encountered, but I'm glad our Customer Success team was able to resolve it ...

19 de marzo de 2020

Amazing app with great functionalities to build all types of forms.
Only recommendation would be to include automatic syncing with Klaviyo (which is in progress I heard).

The Royal Key
Países Bajos
16 días usando la aplicación
Helium respondió 13 de abril de 2020

Thanks for the review on the form builder! We are indeed planning out integrations to both Zapier and Klaviyo and will keep you updated. 👍

17 de abril de 2024

Easy to set up, quick support, and is PERFECT for what we needed to accomplish. Thanks!

Pravada Beauty Labs
Estados Unidos
15 días usando la aplicación
Helium respondió 19 de abril de 2024

🤩 Thank you so much for this kind review. It's always a joy to hear that Customer Fields is providing the perfect solution for a unique need. Thank you for letting us be a ...

9 de marzo de 2022

A highly polished, flexible and well-thought-through app, and the only one which enabled us to do exactly what we were looking for. Very impressed and highly recommended.

Harringtons Pet Food
Reino Unido
15 días usando la aplicación
Helium respondió 10 de marzo de 2022

"Highly polished" has our dev team glowing 😇
Thanks for making our day!

7 de diciembre de 2016

Customers should be able to modify their account details at any time. It's a given. The team at Helium are great to work with - fast and responsive.

Every Shopify site needs this app.

True Talon
Australia
15 días usando la aplicación
8 de septiembre de 2023

It's a form builder and customer manager on steroids! We were using Globo forms but now have made the transition to Customer Fields for our new FloorCity.com 2.0 theme.

Floor City
Estados Unidos
14 días usando la aplicación
Helium respondió 11 de septiembre de 2023

Great to hear! We're excited that you're getting to use the steroid-like levels of power we've baked into Customer Fields.

11 de mayo de 2022

The email validation field is the most important thing that no other app has. thank you, you saved our life and our business and the JUNK/SPAM and the loss of many email communication, you are the best!!!

kadoonpro
Arabia Saudí
14 días usando la aplicación
Helium respondió 11 de mayo de 2022

Email confirmation for the win! Thanks for the great feedback 😊

Fecha de modificación: 18 de marzo de 2020

App did exactly what we needed to autotag our various B2B buying groups as they register. We needed this to support custom pricing for various price tiers for different industry segments at http://channelxr.com. As a software developer of ecommerce platforms this is much needed to support B2B capabilities on a shopify store. I highly recommend this software.

CHANNEL XR
Estados Unidos
14 días usando la aplicación
Helium respondió 13 de abril de 2020

Great use case of our autotag feature, thanks! So glad we're able to assist with your B2B capabilities. 😄