Reseñas (370)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
26 de julio de 2015

Perfect! Exactly what our store The Well Appointed Gentleman (http://www.thewellappointedgentleman.com) needed!

The Well Appointed Gentleman
Estados Unidos
Alrededor de 1 año usando la aplicación
13 de mayo de 2023

Their response was courteous and swift. The support was excellent, offering exactly the services I was looking for. "Helium Customer Fields" is an app you can rely on. I confidently recommend "Helium Customer Fields".

SEV通販.com
Japón
Alrededor de 1 año usando la aplicación
Helium respondió 15 de mayo de 2023

Thank you for your kind words. We are glad to help so many successful merchants from Japan.

3 de abril de 2020

We are using this app in our B2B Shop for the registration process. Very easy to create and to set up different forms. Most important for us is the feature that allows you to require various file uploads from registrant in different formats. Very fast and reliable support.

Veto Nails
Alemania
Alrededor de 1 año usando la aplicación
Helium respondió 13 de abril de 2020

Glad those file upload fields are working well for you. Thanks for the excellent feedback!

Fecha de modificación: 9 de febrero de 2018

This plugin is great because it shows you a spreadsheet with the data of each client, including what each one spent. And it also allows you to translate the fields, what is good for international sales. In addition, the staff are very attentive and are indeed concerned about constantly improving the app.

Festejar Com Amor
Brasil
12 meses usando la aplicación
1 de junio de 2018

Easy to work with. Needed an adjustment, which was fulfilled.

Kidspreferred
Estados Unidos
12 meses usando la aplicación
21 de marzo de 2023

This is the exact app I was looking for! I also had trouble with something and the team was able to help me quickly!

fourgrabs
Estados Unidos
11 meses usando la aplicación
Helium respondió 21 de marzo de 2023

You're the exact customer we were looking for! Glad we were able to help you with your unique use case 😄

11 de febrero de 2017

This is definitely a useful app. We have been tailoring it for our store and the support is top notch. We definitely like working with apps that care about fixing various bugs and helping us with questions we have. So far so good with Customer Fields. We would definitely recommend using this app.

Kinsley Armelle
Estados Unidos
11 meses usando la aplicación
9 de mayo de 2022

Katelyn sovelluksen tuesta oli aivan mahtava! Saimme nopeaa ja asiantuntevaa apua sekä ratkaisun kaikkiin ongelmiin!:)

nakunako.com
Finlandia
11 meses usando la aplicación
Helium respondió 9 de mayo de 2022

Kiitos kauniista sanoistasi 😍

28 de abril de 2023

C'est top et avec support très réactif !

Après avoir installé l'application, nous avons pu créer sur notre site Francemains.fr, vente de centaines de produits exclusivement Made in France pour les professionnels, un formulaire d'inscription avec SIRET, ainsi qu'un formulaire pour déposer une demande de partenariat, pour les entreprises qui souhaitent rejoindre notre réseau.

Avec Helium, il est possible de créer des formulaires des plus simples aux plus complexes, nous pouvons même créer des règles pour définir un nombre de caractères minimum, comme pour le SIRET.

Si le formulaire vient à disparaître du site, le support intervient en quelques heures pour intervenir sur le code du thème pour trouver d'où vient l'erreur. Support très efficace. Merci à Brett de chez Helium, pour son suivi et sa réactivité.

N.B : Pour information, nous sommes basés en France et le service est basé aux États Unis, il faut donc prendre en compte le décalage horaire. Les échanges par mails peuvent s'effectuer vers 21h30-22h

FranceMains
Francia
11 meses usando la aplicación
Helium respondió 1 de mayo de 2023

Merci beaucoup 😄

30 de octubre de 2023

The Helium app has been a game changer for our business that sells to consumers as well as a trade audience. I love the convenience of the templated invite emails and ability to quickly get into a customer account and update if needed, or provide concierge service to our top customers and set them up on our end, just requiring them to create a password. The tags are where it's at. Such capabilities. We are really happy with this app as it has allowed us to simplify our pricing on our website for our different customer types which is saving us tons of time!

Abnormals Anonymous
Estados Unidos
11 meses usando la aplicación
Helium respondió 1 de noviembre de 2023

Thank you so much for leaving this review! Providing concierge service to top clients is such a great use case for the robust customer editing and tagging Customer Fields possesses.
I'm pretty sure Helium's bathroom needs a "Come Fly With Me" on Grasscloth treatment 🤩 I'll see if I can convince the boss.