Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
17 de abril de 2024

Easy to set up, quick support, and is PERFECT for what we needed to accomplish. Thanks!

Pravada Beauty Labs
Estados Unidos
15 días usando la aplicación
Helium respondió 19 de abril de 2024

🤩 Thank you so much for this kind review. It's always a joy to hear that Customer Fields is providing the perfect solution for a unique need. Thank you for letting us be a part of your Shopify journey 🎒

3 de enero de 2024

We're using Helium on our B2B-only website where customers need to tell us about their business and get verified before they can order from us. Happy with it. Both the app (user interface, customization possibilities) and the team (support, frequent app updates) are great!

Magpie Wholesale
Reino Unido
11 meses usando la aplicación
Helium respondió 5 de enero de 2024

Thank you so much for leaving this amazing review 🤩 We're incredibly proud of the work we put into Customer Fields day in and day out, and we're excited to be a part of your Shopify journey!

24 de enero de 2024

Brett was very helpful and went above and beyond to assist me. It was also done quite quickly(a day) in alignment with my website launch.

Thanks, I have no complaints!

United F.C
Canadá
3 meses usando la aplicación
Helium respondió 25 de enero de 2024

It's great to hear that Brett was able to get your form up and running in such a short amount of time! We're excited that you are able to use Customer Fields to bring your community together through football! ⚽️

25 de marzo de 2024

Installed, integrated & customized in less than a day, including the time it took to work with their great support team. Thanks, guys! A+

Red Apple® Fireworks
Estados Unidos
Alrededor de 18 horas usando la aplicación
Helium respondió 27 de marzo de 2024

Amazing that we were able to help you get your custom registration form up and running so quickly!
Thank you for taking the time to leave this review, and happy EARLY 4th of July 😉🧨

28 de diciembre de 2023

I've been using customer fields for my store and it's exactly what I needed to collect custom data from my customers! The customisability is so powerful as you can make CSS changes and add custom data columns. The app itself runs so smoothly and is super user friendly and easy to navigate.

Whenever I run into any issues customer service has always been able to solve them - no matter how big or small. Special shout out to Brett who is probably sick of the amount of times I ask for help, yet is gracious in resolving my enquiries every time.

Juli Australia
Australia
3 meses usando la aplicación
Helium respondió 3 de enero de 2024

Thank you for taking the time to leave this review! We're so happy to hear that Customer Fields has been such a game-changer for your store.
Usually, I'd say, "Don't hesitate to reach out" but in this case I don't have to 😉 Keep the questions and feedback coming, it's how we know what we're doing well and where we need to improve 💪🏼
And yes, we're always blown away by Brett's patience, it's next level!

29 de enero de 2024

App works as expected, the support team quickly respond to and resolve any support requests.

Wholesale (AUS)
Australia
Más de 1 año usando la aplicación
Helium respondió 1 de febrero de 2024

We're so excited that you're enjoying the reliability and support we provide with Customer Fields! Thank you for taking the time to leave this review and thank you for allowing us to be a key part of your Shopify journey 😎

27 de diciembre de 2023

Love Helium Customer Fields! Customer service is always there to help me out if I ever need it and are always quick to reply.

Sutra Vape
Estados Unidos
Más de 1 año usando la aplicación
Helium respondió 29 de diciembre de 2023

Thank you for this review! We are constantly striving to give 5⭐️ support and we're happy to hear that it's paying off.

You know where to find us 😎

19 de diciembre de 2023

It does exactly what it says it should and I have encountered no issues. Minor tweaks were solved very quickly by Brett. The options you have available are excellent. We use this app as Shopify have a bug where it would sign up the user automatically without sending a confirmation link for activation. This app solved this shopify bug in seconds! Well recommended.

Vinyl Kitchen
Nueva Zelanda
Alrededor de 1 mes usando la aplicación
Helium respondió 20 de diciembre de 2023

Thank you so much for this fantastic review! We're glad to hear that Brett was able to fix those minor tweaks so quickly 💪🏼
Please don't hesitate to reach out if you have any other problems or have ideas for new features - working closely with merchants like yourself helps drive our development 😎
Thanks again for taking the time to share your experience!

30 de octubre de 2023

The Helium app has been a game changer for our business that sells to consumers as well as a trade audience. I love the convenience of the templated invite emails and ability to quickly get into a customer account and update if needed, or provide concierge service to our top customers and set them up on our end, just requiring them to create a password. The tags are where it's at. Such capabilities. We are really happy with this app as it has allowed us to simplify our pricing on our website for our different customer types which is saving us tons of time!

Abnormals Anonymous
Estados Unidos
11 meses usando la aplicación
Helium respondió 1 de noviembre de 2023

Thank you so much for leaving this review! Providing concierge service to top clients is such a great use case for the robust customer editing and tagging Customer Fields possesses.
I'm pretty sure Helium's bathroom needs a "Come Fly With Me" on Grasscloth treatment 🤩 I'll see if I can convince the boss.

14 de agosto de 2023

Super easy to set up and customize, streamlines info inputs for my different customer groups, and as the owner of a small business offering a range of resin jewelry supplies that are specialized by project idea, this app has been helpful in segmenting my users and get them the inspiration they need to keep coming back. For example... https://www.little-windows.com/blogs/project-center/bangle-bracelets-with-windows

Thank you for the support and ease of use!

Little Windows Brilliant Resin and Supplies
Estados Unidos
Casi 8 años usando la aplicación
Helium respondió 21 de agosto de 2023

Thank you so much for using Customer Fields for so long 🤩

We genuinely appreciate your support, and are so glad you've enjoyed our robust segmentation tools 🛠️