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Great App. Very easy to use, I managed to set it up really quickly.
I reached out to the Helium support team for some help styling the sign up form and they responded really quickly. Very impressed.
Thank you for this kind review! We're always excited to provide expedient and helpful support 😎 You know where to find us if you need anything else.
Since installing the app I have been very impressed. It’s amazing how detailed and customizable everything is, yet extremely user friendly. There is a million ways to customize your form, and it’s all very intuitive. Most importantly, the support I have received is beyond helpful. As a store owner I understand how important good customer service is, but it’s rare to see this kind of dedication in an app. Each time I’ve reached out, I’ve had a reply within an hour from a technician who was not only knowledgeable and understanding, but polite. My problems were solved very quickly.
There's too much good stuff in your review, I've got to break it down...
App: "Detailed, customizable, intuitive, user-friendly"
Customer support: "helpful, dedicated, knowledgeable, fast, polite"
This is 🎶 to our ears! Thanks so much for your thoughtful review! 😊
I am currently using the app. Really intuitive configuration and amazing support. They helped me also with some not-basic coding explaining step by step the process needed! :)
Super easy, of course should have been an option in shopify store itself but good alternative!
I have never done anything close to even calling it coding. I managed to install the app and create all the additional custom customer fields I required, with the "how to"videos. However I needed a bit of customisation. Although we're in vastly different time zones, the Helium Support team was fantastic - Chelsea, you're an absolute star and pleasure to work with!
Der Support hat mir Nett und Schnell geholfen mein Problem zu Lösen.
Das Problem wurde zu 100% vom Support behoben, nachdem er Zugang zu meinem Shop erhalten hat. :)
Wir freuen uns sehr zu hören, dass unser Support-Team Ihnen helfen konnte! 😎Vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung abzugeben! Wir hoffen, dass Sie uns in Zukunft mit allen Bedenken kontaktieren 😊
WOW! Seriously the most helpful and responsive customer service team. Chelsea was beyond helpful. Not only is the user interface super easy to use and novice friendly, but Customer Fields was more than happy to custom integrate additional functions based on my needs...AND DID IT FOR FREE! 10/10 Hands down the best customer service on any Shopify App out there.
Very impressed with Helium's Customer Service. They responded quickly and walked me through what I needed to do. The app is very easy to use. I'm very happy I found this company and this app.
Awesome App.. Very simple install.. If I may suggest
I would place the " Edit Your Account " just after the "
{{ 'customer.account.view_addresses' | t }} ({{ customer.addresses_count }})
"at the bottom of the "templates/customers/account.liquid" file for those of you without coding experience.
Love the app..
One of my customers called me last month saying "I have entered the correct phone number but my country code is incorrect, and now I cannot edit my account details now, what should I do" OMG! I was in a fix and spent 3 hours trying to figure the *** out of the codes, but all in vain till until I found this app. Hail, respect, cheers. Wouldn't mind paying a few bucks a month for this.
Feedback: You may want to add a few more customizable options.