Reseñas (368)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
25 de abril de 2017

Great app. for customer data management. I installed this app. to build our customer data base for my business. They provide free install service and it was very helpful to me although I do not have any programming skills. One thing I would like to suggest to Customer Fields to apply indicating mark of each required fields in create account page. I created so many fields but some customers do not like to fill out all of my fields, and I would like to offer to required field and optional field option and it would be very helpful for improving customer account registration.
Any how, it would be the best option in Shopify app stores.

Fashionlandmarks
Estados Unidos
5 meses usando la aplicación
29 de julio de 2021

I use this app as a means to review and approve customers that are licensed wholesale buyers. The app is extremely easy to use and does exactly what I need it for. The customer service is quick to respond and was able to answer my question and offered a solution that was beneficial to my business.

Country Charm Wholesale
Estados Unidos
5 meses usando la aplicación
Helium respondió 30 de julio de 2021

Thanks for sharing your feedback! It's wonderful to hear that you're getting value out of the app and our support team :)

15 de febrero de 2018

Works really well! & most important of all - support is amazing!! They fixed an issue right away for me.

Tacwood
Estados Unidos
5 meses usando la aplicación
27 de marzo de 2020

Super robust feature set. Very responsive, helpful and patient customer service! Would definitely recommend if you're building forms/collecting data and want to link to shopify customer accounts.

Project 925
Estados Unidos
5 meses usando la aplicación
Helium respondió 13 de abril de 2020

Thank you for the recommendation! Your form is looking 🔥

20 de febrero de 2019

Outstanding and useful. This app allowed us to collect additional information needed for our classic car automotive mail order business. Without this form, we don't know what kind of vehicles our customers have or other pertinent information like automatic or manual transmission, power or manual steering, power or manual brakes, how they use their vehicle, etc.

There was an issue with the form (at first) because I didn't complete all necessary questions correctly. I contacted customer service and they responded the same day. The issue was totally resolved within 24 hours. They even made the form look more attractive with the CSS formatting. I can't say enough about their customer service and support. PLUS, the app actually works so we can more effectively service our customers with the right products they need for their classic cars. Two thumbs way up!

P.S. Here is the form!
https://www.amclives.com/account/register

AMC Lives
Estados Unidos
5 meses usando la aplicación
3 de enero de 2019

I have used Customer Fields for two sites thus far and i absolutely love the app. Customer service replies really promptly and can fix the issues very quickly. I recommend!

Pop Society Professional
Estados Unidos
5 meses usando la aplicación
12 de octubre de 2018

Great support from their team for a custom install on a theme. The app does exactly what it is described to do.

Bebe Star
Canadá
5 meses usando la aplicación
8 de septiembre de 2020

This app is excellent. I was blown away by the amazing customer service and how good the product is. It is great for building product recommendation quizzes and for simultaneously capturing valuable user info.

Gold Drop
México
5 meses usando la aplicación
Helium respondió 8 de septiembre de 2020

We're glad you're enjoying the new features! Thanks for the fabulous review. 😊

Fecha de modificación: 21 de septiembre de 2022

Customer Service helped me tremendously, set up everything exactly as i needed and requested. Amazing app and functions to help your store increase sales! Very good service and app.

Levona Scenting
Estados Unidos
5 meses usando la aplicación
Helium respondió 20 de septiembre de 2022

Glad we were able to help you get your form logic working correctly. Cheers!

13 de julio de 2023

I work at a small business and we just switched our website over to shopify's platform. Our business has been using this app for about 2 months now. The features are user-friendly and practical for our needs. It is really helpful to have the customizing abilities that can be adjusted with ease. When we had an issue with a customer email, we reached out to the support team and Brett was super helpful!

Tracy Glover Studio
Estados Unidos
5 meses usando la aplicación
Helium respondió 18 de julio de 2023

Excellent feedback! Thanks for using Customer Fields! 🤩