Reseñas (375)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
27 de octubre de 2023

For the last three months, the Helium Team has been like a support superhero squad. Always there, always listening, and always ready to lend a hand. It's been a fantastic experience, and I can't thank them enough for their stellar support. They're like your favorite song on repeat – always there to brighten your day!

Social Box
Australia
4 meses usando la aplicación
Helium respondió 30 de octubre de 2023

We're officially changing "Customer Success" to "Support Superhero Squad" 🦸‍♂️
Thank you for leaving this review, and we're so happy to hear that our newly-dubbed "Support Superhero Squad" could be of such impeccable service to you 😎

14 de agosto de 2018

Great for my customer portal. Am able to generate great internal customer data. Great support as well.

A C Thomson Golf Apparel
Australia
4 meses usando la aplicación
16 de agosto de 2015

For someone like me that is not very tech savvy, this was super easy to understand. Thank you for making this easy!!

Sami Paige Llc
Estados Unidos
4 meses usando la aplicación
1 de septiembre de 2023

Amazing customer support. Fast, friendly and really helpful. Definitely recommend.

Libertina
Reino Unido
4 meses usando la aplicación
Helium respondió 2 de septiembre de 2023

Thank you for this review! Glad our customer support could get you pointed in the right direction quickly. We're really proud of our entire customer support team 💪🏼

31 de enero de 2024

Great app, really gives you the chance to walk your customers through different flow and store a great range of info as custom metafields. And great integrability with other apps. aAlso great customer service!! I personally was helped by Brett and he truly helped us through the process.

Adora
España
4 meses usando la aplicación
Helium respondió 1 de febrero de 2024

Thank you so much for leaving this amazing review! It's wonderful to hear that our obsession with metafields is a serious value add for you and your store💪🏼 It's also great to hear that Brett was to guide you on your way!
Continue to let us know how we can improve Customer Fields and don't hesitate to reach out if you have any more questions or concerns 🙂

1 de marzo de 2018

Best app for customizing your signup process and customer accounts!

Excellent customer service as well, they'll help you completely tailor it for your business.

Highly recommended!

Medsnow
Estados Unidos
4 meses usando la aplicación
29 de enero de 2020

We've had a great experience with this very capable app that helps us with our bespoke and unique customer data capture setup. The team have been nothing but helpful and have gone above and beyond to answer our technical questions. Thank you!

Just Ingredients
Reino Unido
4 meses usando la aplicación
Helium respondió 21 de febrero de 2020

We're so happy to have you! Glad to hear you're happy too :)

30 de enero de 2020

Kyle was a great support, i had an issue with the uninstall of an old app and he helped me delete all the coding, and install the new app on our website. It works great and i am super happy to have found this great app with a lot of features and great support.

All Animals Solutions LLC
Estados Unidos
4 meses usando la aplicación
Helium respondió 21 de febrero de 2020

Thanks so much for the kind words! Leftover code from other 3rd party apps can certainly cause some headaches, but I'm glad we were able to get you up and running. Cheers!!

19 de septiembre de 2017

Great customer service! They really went out of their way to help me resolve my issue.

Eufloric Healing
Estados Unidos
4 meses usando la aplicación
16 de enero de 2017

Phenomenal app that is an absolute breeze to work with. Customer support is fantastic, too!

Umbavape
Estados Unidos
4 meses usando la aplicación