Reseñas (357)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
3 de mayo de 2023

Helium Customer Fields is easy to use and works seamlessly with customer fields in Shopify. Excellent customer service as well, highly recommend.

PartnerBuyingProgram
Estados Unidos
3 meses usando la aplicación
Helium respondió 4 de mayo de 2023

Thank you for your review!

23 de septiembre de 2022

Love this app. This is the second store we have installed this on. Our main reason for using it is to capture some custom fields during registration. We work exclusively with nonprofits so we need to get their EIN# before allowing them to shop in our store.

GiveNKind
Estados Unidos
3 meses usando la aplicación
Helium respondió 27 de septiembre de 2022

Thank you! Capturing EIN is a great use case. We're glad to hear that your work with NPOs is made easier by using Customer Fields! 🙌

11 de enero de 2021

Amazing customer service! Katelyn was so patient with all my questions and always found a solution to tailor the app to my needs.

Télépharma
Canadá
3 meses usando la aplicación
Helium respondió 11 de enero de 2021

Thank you! We work hard to ensure the quality of our customer service matches the quality of our products. :)

This is also a great shoutout for Katelyn, our newest team member! She's still pretty new here at Helium, and she is doing a fantastic job! 🎉

(Not written by Katelyn, we promise 😊)

27 de octubre de 2019

This app is exactly what I was looking for my store. Simple to use, which is a great option for a beginner like me. Great customer service, recommended.

SexySet
Polonia
3 meses usando la aplicación
Helium respondió 1 de noviembre de 2019

We're so glad to hear that our app is meeting your needs! Thanks for taking the time to leave us a review

1 de junio de 2018

I have been using this app for a little over a month now and I love it! Before customers were only asked for an email when creating an account, but with this app I can add a password section.Before, when a customer signed up using their email, we would have to send them an account invite so they can create a password and we would not receive any responses half the time. The app allows for several different form fields and I would defiantly recommend giving this app a try.

Starving Jewelers
Estados Unidos
3 meses usando la aplicación
Fecha de modificación: 30 de mayo de 2018

I am very happy with the professional service.

Shenevelle
Australia
3 meses usando la aplicación
26 de febrero de 2021

I needed a clear, easy to manage way for our trade partners to sign up for our wholesale portal and Customer Fields does exactly that. It's easy to configure, looks great, works perfectly and has performed flawlessly!

AccuraTrade
Reino Unido
3 meses usando la aplicación
Helium respondió 26 de febrero de 2021

Wow, incredible feedback! Very gratifying to hear, thank you 🙌

8 de abril de 2016

It works exactly as presented. Thank you Customr team for the great work.

Boxys
Canadá
3 meses usando la aplicación
11 de enero de 2017

This is a great app. Plus, customer service was prompt and helpful with a small issue I had with my account email address. Thanks!!

Dashleigh
Estados Unidos
3 meses usando la aplicación
8 de enero de 2021

Customer support is excellent. Very quick to respond when we needed assistance with setting up the form to our needs. This is the only app that actually groups all of your submissions in one place that way they don't get lost.

VetMed Solutions
Canadá
3 meses usando la aplicación
Helium respondió 8 de enero de 2021

Thank you for the excellent feedback!