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Very helpful support, they install code for you. The support are more skilled than a basic support staff you might find at a large scale operation. They are solution based and don't have generic structured responses/thinking
We use Helium form for a program registration. Helium will tag customers as "program x registrant", which will trigger to send welcome email with special discount, etc. It's been working beautifully so far! We were able to create all the fields we needed to collection information. Support team is knowledgable and awesome, too!
Excellent use case, thanks for sharing!
This is a superb app. It does what it says on the tin, and does it well. The support is top touch and professional. Best of all, it is very developer-friendly and the documentation is good, which means excellent extensibility.
This is truly music to our ears! What a fantastic compliment to our product and engineering team. 😊
The support team was so helpful and so easy to use! They also reply quickly then.
Thank you very much!!
We're always happy to help if and when you need a helping hand 😇
100% recommend this app! It works perfectly for us, and the assistance we've had installing - and having custom code edits made - have been amazing. Super quick responses and always very helpful.
Regardless of how good the app is and how useful it is to acquire customers, the developers of the app made sure they help me with work that is not part of their job to insure I have a good experience, recommend it for the excellent support!
Thanks, Aumet! We do have some amazing and extremely helpful developers on the Helium team. 😄
It bothers me a lot to realise that shopify or most theme developers made no effort to include a "edit" account function and it was pleasantly surprise to find a free app here that is exactly what we need and sorely missed in shopify.
I hope this app will continue to stay free and it is definitely one of the most essential upgrade my website needed. Great app, super easy to use and is a must have!
The Customer Fields app helped us improve the user experience and the design of the Shopify forms. Really helped us meet the business' goal.
Thanks.
Thanks for your feedback! 🙌
Thanks to Josiah for his help.
Very useful app, perfect for me
Wow. I tested out a bunch of different apps until I figured out which would be best for our needs. This app is super easy to use.
It's not only doing exactly what we need, but amazing customer service. We tend to be a bit high-maintenance with our specific needs and Chelsea was able to help me implement the changes I needed. She was very patient with my excessive questions and requests. I also really like the way our customer's information is stored and easily accessed. I would tell you to check out our form to see how awesome it is... but one of our customizations is that you can't accesses it without a password!!! Thanks again Helium.