Reseñas (370)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
Fecha de modificación: 26 de enero de 2021

Customer Fields allows our site to be invite/member only and is key to our web operations. The functionality is great. We have had a few issues but Katelyn has been FANTASTIC. We have only great things to say about Customer Fields.

South Cypress
Estados Unidos
2 meses usando la aplicación
Helium respondió 26 de enero de 2021

This is incredible feedback and so kind of you! Thanks for bringing those issues to our attention so we can address them promptly. ❤️

17 de enero de 2018

Installed easily, solved my problem instantly!

Drops For Change
Estados Unidos
2 meses usando la aplicación
9 de mayo de 2017

Great app that is simple to use!

Most importantly and notably all the support staff were extremely friendly, helpful and efficient.

We will definitely be using them on our current store and on new stores in the future!

Ctp2
Estados Unidos
2 meses usando la aplicación
6 de diciembre de 2023

Helium offers world class customer support to us. Very helpful and responsive. I love them!

HMK TEST STORE
RAE de Hong Kong (China)
2 meses usando la aplicación
Helium respondió 8 de diciembre de 2023

Thank you for leaving this review! We put a lot of time and effort into supporting our app, and being called "world class" is high praise! 🌏
We're here for you whenever you need assistance 😎

10 de junio de 2019

Very helpful support, they install code for you. The support are more skilled than a basic support staff you might find at a large scale operation. They are solution based and don't have generic structured responses/thinking

Fit Define
Estados Unidos
2 meses usando la aplicación
14 de noviembre de 2022

We use Helium form for a program registration. Helium will tag customers as "program x registrant", which will trigger to send welcome email with special discount, etc. It's been working beautifully so far! We were able to create all the fields we needed to collection information. Support team is knowledgable and awesome, too!

Save The Duck USA
Estados Unidos
2 meses usando la aplicación
Helium respondió 15 de noviembre de 2022

Excellent use case, thanks for sharing!

21 de noviembre de 2022

This is a superb app. It does what it says on the tin, and does it well. The support is top touch and professional. Best of all, it is very developer-friendly and the documentation is good, which means excellent extensibility.

T-H Marine Supplies
Estados Unidos
2 meses usando la aplicación
Helium respondió 21 de noviembre de 2022

This is truly music to our ears! What a fantastic compliment to our product and engineering team. 😊

19 de junio de 2023

Works well with shopify metafields. Importing customers very easy. Design / integration is straight forward.

Kent Veg Box
Reino Unido
2 meses usando la aplicación
Helium respondió 20 de junio de 2023

We love customer metafields! Glad the app is working well for you. 😄

20 de octubre de 2022

The support team was so helpful and so easy to use! They also reply quickly then.
Thank you very much!!

orosy
Japón
Alrededor de 2 meses usando la aplicación
Helium respondió 25 de octubre de 2022

We're always happy to help if and when you need a helping hand 😇

27 de marzo de 2019

100% recommend this app! It works perfectly for us, and the assistance we've had installing - and having custom code edits made - have been amazing. Super quick responses and always very helpful.

DAKS
Reino Unido
Alrededor de 2 meses usando la aplicación